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Testimonials

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Alecia's clients sharing their experiences
Diana COUTTS

Alecia got us $6000 back on our insurance when we were stuck in Peru due to the Covid pandemic, during our honeymoon. She completely went above & beyond liaising with the airlines & government agencies to ensure we were safe & able to get back asap. She also communicated with our families to keep them calm & in the loop with what was going on. Many of our return flights were cancelled but she never gave up working to get us home safe. It was great having someone back in Australia to make those important calls, as we only had one phone with spotty reception. When we were home she worked tirelessly to put all the documents together that we would need for our insurance company to ensure we got the maximum refund. Even prior to leaving on the trip, she researched all the best flights & connections to Antarctica & South America, to give us the best deal. She put all the flight details & attachments into the MTA app so everything I needed was right there on my phone. Her commitment to service is exceptional. She is an absolute lifesaver and now that we can travel again soon, I will definitely be using her to finish our trip to South America.

06 December 2021 at 12:13 pm
Carol Graham

A Short week end get away very well organised once again by Alecia. Thank you Carol & Graham

12 February 2019 at 06:49 am
Carol Graham

A Short week end get away very well organised once again by Alecia. Thank you Carol & Graham

12 February 2019 at 06:45 am
Kelly Conley

So grateful to have had Alecia organise our holiday! Incredibly patient, attention to detail and extremely helpful! Loved the piece of mind knowing she had prepared all the documents we needed plus the perfect itinerary. Can't thank you enough, we'll be sure to go through Alecia to help plan our future adventures.

16 January 2019 at 06:03 pm
Carol & Graham Stoodley

Alecia MTA Travel is the best travel agent we have had to date, her attention to detail is 10/10 Always available to answer any questions or sauce out that next holiday for her clients. Would highly recommend...

30 November 2018 at 06:26 am
Carol & Graham Stoodley

Alecia alwys pays great attention to detail, our trips have always gone like clockwork, from boat to plane etc. We would and do highly reccomend Alecia to all our family and friends. Job well done again... Carol & Graham Southport QLD

22 October 2018 at 03:00 am
Jane Townsend

We are so glad we asked Alecia to organise our overseas and local holidays - Alecia is very efficient and thorough and everything she recommended/planned was top-notch and all went smoothly. We were extremely satisfied with her travel arrangements for us and her communication and customer service is outstanding! She researched all the destinations, accommodation, travel options, tours etc comprehensively and always gave us plenty of options to choose from and kept us updated with any changes. We were able to enjoy our holidays without any worries, as Alecia had taken care of all the little details. We are so happy to have Alecia as our travel agent and have recommended her to our friends and family. Jane and Russell Townsend (Petrie) and Jill Cribbin (Bracken Ridge)

21 October 2017 at 04:38 pm
Carol & Graham Stoodley

Alecia planned our 4 holidays down to a tee every boat, plane & train , her attention to detail was excellent, a friendly personalized service (not just another commission). We would highly recommend Alecia as a worldly travel agent. Carol & Graham Southport QLD

15 October 2017 at 08:16 am

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