About Michelle

I am a professional in all levels of the travel industry, from consulting to running and operating my own businesses. I've 27 years industry experience, including leisure and corporate travel. Over the past twenty years, I have had the opportunity to deliver a weekly column in the Wynnum Herald and lend a hand in the family business. I also had a Bendigo Bank agency located inside the Travel agency for 7 years – this was indeed an interesting combination. During this time I had 4 children, all came to the office until they were big enough for day care, and they now range in age from 7 to 17.

Joining MTA - Mobile Travel Agents has been the best thing that I have ever done! The 24 hour support from the Head Office team is second to none and allows me to have the best of both world, being a mum and running my business, not only during business hours but after hours as well, which is when my clients need me the most. I am a big believer in personal service and that is why I love that fact that I can come to you. There is nothing better than booking a holiday in the comfort of your own lounge room!

I love travelling myself which I have done quite a lot of over this time, never enough, however I can't have been everywhere so I really enjoy organising my clients trips and nothing gives me greater pleasure than hearing from them while they are away with little updates and post cards or emails and of course I love going through photos and listening to my clients recant their trip on their return, the looks on faces are priceless.

The travel industry is more complicated than ever which is challenging and I can give my clients the benefit of my years of experience and expertise when booking their trips.

I believe in giving good old fashioned personalised service and with MTA - Mobile Travel Agents that means I can go to my clients at a location and time of their choice, no waiting in a busy office, phones ringing with constant interruptions. Planning your holiday is as important as any big purchase i.e. Car. You should be guided by a real person who has the experience and knowledge to guide you, not a sterile computer that doesn't give feedback.

When you are looking for an experienced, qualified travel consultant who believes in attention to detail then please contact me and allow me to arrange your travel from a small holiday to a large, once in a lifetime experience you can be assured of my best service.

Previous experience

Travelscene Wynnum 20 years as Owner/Manager 1991 – 2011. Harvey World Travel Daisy Hill and The Gap, Snowscene (ski tour operator), Odra Airtours (specialist in Eastern Europe and Russia).

Areas of specialty

Complex itineraries, cruising, leisure and corporate travel. I am a member of CLIA and have Commodore accreditation with Princess and P&O Cruises.

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About MTA - Mobile Travel Agents

First licensed in 1991, MTA – Mobile Travel Agents pioneered the work-from-home model nationally in Australia. With a network size providing unrivalled support, MTA Travel Experts are handpicked professionals, generally attaining more than 10 years industry experience with other major agency chains prior to joining the organisation. IATA, CLIA and Cruiseco accredited, MTA is proudly a foundation member of ATAS - a mark of industry quality. Appointed as Accredited Space Agent in 2006 by Sir Richard Branson, MTA is a member of AFTA, also Belmond and Virtuoso, both of which are exclusive 'by-invitation-only' global organisations comprising a handpicked number of travel agencies worldwide. MTA is an ethical business delivering on paid experience to leisure and business travellers.

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