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Melissa's clients sharing their experiences
Bill Elgood

My wife Sue and I have used Melissa many times for Australian travel as well as overseas travel and have never had one problem. Her knowledge and expertise of overseas accommodation and tours is exceptional. Many times she has recommended alternative accommodation to what we had planned and we were grateful that we had chosen her options. During the covid-19 crisis we had spent a great deal of money to pick up a cruise in N Y going to Portugal and Spain, Melissa has managed to get back 100% of our costs. If we had booked this trip ourselves we would be still applying for credits with no idea who to approach for these refunds and she has done this at NO COST to us. I have recommended Melissa to many people who have also used her knowledge to have fantastic holidays as we have. Melissa we are with you for life, thanks for all your great ideas and recommendations, we look forward to many more holidays when this covid-19 is over. Thanks again, Bill and Sue

29 July 2020 at 11:13 am
Denise Gorrel

I have had the pleasure of having Melissa as our travel agent for several years. Melissa provides the most efficient and caring service that is second to none. She is always prompt with her quotes and will offer suggestions that will enhance our travels. Nothing is too much trouble for her and she always seeks out the best price or deal. If changes to the itinerary are requested, she will go out of her way to ensure that they happen. This year has been a very huge strain for everyone and we had planned to travel to Europe in September, however, because of COVID19 and all international being cancelled, Melissa was able to get a refund for our airfares without too much trouble. When offered a fee to cover all her hard work she replied: "That's OK, all I ask is for your return business". What a legend!!!!! I cannot recommend Melissa highly enough and so grateful to her for helping us out this year.

27 July 2020 at 03:04 pm
Diane Griggs

I can thoroughly recommend Melissa as a travel agent . She is very personable and prompt and goes the extra mile to get you the best deal possible My husband and I as well as friends have enjoyed some fabulous holidays booked with Melissa and would not hesitate to plan future trips with her

24 July 2020 at 04:15 pm
Paul Vassie

We met Melissa on a cruise.Over the course of the trip we spent time getting to know each other and got along so well. My partner Lesley and I had not engaged a travel agent for years and chose to work up our own itineraries and bookings. That has all changed! We now have Melissa handle our travel requirements and she goes about it in the most professional way we have ever experienced! If knowledge and experience are the key factors in choosing a service provider then Melissa is it. Attention to detail,flexibility and that overall sense of confidence give Melissa the edge. Keep up the good work Melissa.You are a Pro!

24 July 2020 at 11:37 am
Margaret Bayliss

My husband Nev and I were introduced to Melissa via mutual friends who have all praised Melissa for her expertise and attention to detail. We have experienced Melissa’s unique service and prompt response to questions/details we may have. Melissa goes above and beyond what you may expect from a Travel Consultant. Unfortunately, due to COVID we were unable to undertake our travel. Melissa has been exceptional in obtaining all our cancellations and refunds at no fee. Melissa is truly a wonderful and dedicated Travel Consultant. Melissa, we will certainly seek your advice re future travels wherever they may be. Good luck to you and your family.

22 July 2020 at 07:40 pm
Susan Baker

Thank you Melissa, our holiday to Thailand was just amazing. Your attention to detail in sorting out all of our connecting arrangements was impeccable, there is no way that I could have put this together myself, nor would I have had the time that you put in to coordinate this. We loved the hotels you recommended in both Chiang Mai & Phuket and so pleased you talked us into upgrading our room in Phuket to have a convenient position. Also, loved receiving a nice cake in our room for my husbands birthday! It has been a pleasure dealing with you from the beginning to the end and will certainly return to you for more wonderful holiday plans. This was our first booking with you after receiving a recommendation from a friend and it certainly won't be our last. I have already recommended to my friends and family to contact you for their next holiday..

22 July 2020 at 04:29 pm

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