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Testimonials

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Pauline's clients sharing their experiences
Tracey S

Pauline is a fantastic travel agent who I can highly recommend. She goes above and beyond with her service always trying to get the best deal and best upgrade possible for her clients. She has a wealth of knowledge in the travel industry and access to numerous hotels. Pauline is very efficient and professional. Looking forward to many more adventures and travels with Pauline

21 February 2024 at 05:11 pm
Amy Klein

Pauline always goes above and beyond when booking all our travel and accommodation. We have had many successful adventures and amazing holidays through her guidance and support. We feel really fortunate to have such a reliable agent to assist us with our travels.

14 February 2024 at 05:26 pm
Julie Ingham

Thank you Pauline for organizing another of our amazing getaways, amazing value , great deals , very quick to respond , very efficient, highly recommended x Darren and Julie x

29 July 2021 at 08:33 am
Charlie Lewer

Thanks for all of your help organising and rescheduling our stay at Crown Towers Perth! Pauline is very quick to respond and very efficient in her work... will definitely recommend to others and will come back in the future!

14 May 2021 at 04:44 pm
Sarah & Jason Honeymoon

Hi Pauline, I was actually just about to send you some flowers to say thank you so much. We had such a blast! The pick up from the airport was so lovely and the hotel was a dream. The weather was lovely and it only rained badly 1 day but we were busy at a Thai cooking class so we didn’t even notice. We went island hopping and bike riding, swimming in the infinity pool, drinks by the bar, ate at fancy restaurants and walked up mountains. It was such a blast. The only one thing was that Jase ended up in hospital on the second last day, but lucky we bought the travel insurance through you so that was all covered. Please send me your work address so that I can send you some flowers to say thank you so much. We certainly know who we will be contacting for our next holiday!!! Thank you Sarah and Jason

03 February 2019 at 08:25 am
Nicola Kestel

How to take the pressure off arranging a trip! Thank you so much Pauline for fine tuning every detail - even arranging special requirements for my in-flight meals. It made my trip to Vegas so much more enjoyable. Highly recommend MTA for your next trip.

28 April 2018 at 07:56 pm
Jeff & Nancy Peters

Pauline from MTA Travel organised our wonderful trip to Spain. From the moment we met Pauline we felt comfortable having her handling the logistics of our trip. We flew into Barcelona, flew to Granada, trained from Granada to Rhonda, Malaga, Seville and Madrid. Each step of the trip was well documented with all booking tickets presented to us in portfolio and on our iPhones. Everything went smoothly along the way and we enjoyed every minute of our holiday. We recommend Pauline to everyone who asks about our trip

31 March 2018 at 10:55 am
Louise R

Pauline is absolutely amazing! She has helped us plan a trip to USA with Alaskan cruise and most recently, a trip to Europe. On both occasions Pauline ensured we had the best possible trip, considering our budget (somehow manages to get things cheaper than online rates), time-frame and interests of family members. She is a wealth of knowledge and her hotel, tour and travel recommendations and bookings suited our family and exceeded our expectations, as she also liaised with various companies to ensure we were taken care of (even for special dietary requirements) both before and during our trip. Pauline's attention to detail and her personal assistance ensured that we have had the best holidays and that everything ran smoothly and hassle-free. I had total peace-of-mind knowing that Pauline was there to assist at any time we needed it while away. Her travel app is also very useful. On numerous occasions during our last holiday, when we saw our hotels or went on tours, my kids or husband would ask "Did Pauline book this for us?...She's the best!" I have to agree!! Pauline is the best! Thank you for our amazing family holidays Pauline.

15 March 2018 at 04:31 pm
Desire Els

Pauline was awesome with helping us to plan an amazing trip to Japan. She listened to what we wanted to do, worked with our budget and found us some really great places to stay. She was very organised and we had all of our travel documents on the app which was really handy. I would highly recommend Pauline to anyone who wants to plan a first class trip !!

26 February 2018 at 07:22 pm
antonella segre

I would highly recommend Pauline she supported me in planning a two week travel to the USA - I encountered some issues while on holiday and she was there to support me at all hours of the day and night and ensured that the needs of myself and my daughter were met. It is impossible to find this level of customer service and support when booking on line or with large franchised travel organisations. If you are looking for a customised service to meet your individual needs - then Pauline is your go to person.

12 October 2017 at 06:06 pm
Taryn G

I highly recommend Pauline to anyone planning a holiday. Pauline helped my husband and I to plan a 3 week holiday around the UK in August 2017. Pauline helped us to plan out the best places to stay in the UK. She recommended and booked some really lovely hotels that suited our needs perfectly. I checked the rates Pauline had quoted to us against the rates online and it was cheaper so she actually saved us money. It was so nice to not have to spend hours researching every hotel, as we fully trusted that Pauline would find a great place for us. We were not disappointed at all and had a wonderful holiday. Pauline also sorted out our car insurance for the trip, and changed our pick up location for us last minute without any problems. The best thing is MTA Travel have developed a handy app for your phone where you can see all the details for your trip very easily, and don't need to carry around any paper work or wade through old emails. You can even contact Pauline through the app if you need to. Thank you Pauline.

11 September 2017 at 05:18 pm
Alice Rowell

We are extremely fortunate in having Pauline Haldane of MTA Travel as our Travel Advisor. Her expert guidance, depth of knowledge plus attention to detail have given us some truly first class trips. Professional, insightful, and unbiased in her recommendations, Pauline provides that extra personal touch that gives us peace of mind to enjoy a hassle-free trip from start to finish. Be it for business or pleasure, Pauline is who we go to for all our travel requirements. Thank you Pauline.

03 August 2017 at 01:54 pm

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