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Testimonials

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Tamsin's clients sharing their experiences
Carly Kennedy

Booking our cruise with Tamsin Catto has been an extraordinary experience from beginning to end. Tamsin's exceptional skill and dedication in curating the perfect cruise adventure illuminated every aspect of our journey. With her meticulous attention to detail and unwavering commitment to ensuring our satisfaction, Tamsin orchestrated every element of our voyage flawlessly, tailored precisely to our desires. From suggesting unique ports of call to securing the best cabin options, Tamsin's extensive expertise in the cruise industry truly distinguished her. Her warm demeanour and superb communication skills made us feel supported and confident throughout, transforming what might have been a daunting task into an exhilarating escapade filled with anticipation. Thanks to Tamsin's careful planning and personalised recommendations, our cruise surpassed all expectations, leaving us with cherished memories to treasure forever. We are profoundly thankful for Tamsin's professionalism, dependability, and genuine enthusiasm for crafting remarkable experiences. Without hesitation, we enthusiastically recommend Tamsin Catto to anyone in search of a travel agent who surpasses expectations and creates unforgettable adventures.

15 March 2024 at 10:19 am
Cosimo Morganella

Hi Tamsin. We would like to thank you for all the work that you did for us on this cruise trip. It made all the paperwork and information you provided and clarifications to make our trip very easy and very helpful. We had great time on our journey with peace of mind knowing that we could depend on you. You provided a great service from day one over the years. We would recommend you to other people to organise their holidays. Also our embarkation and disembarkation went so smooth that I could not believe the ease of all. Warm wishes for the future and hope to be using your services in the near future. Kind Regards Cosimo and Elma.

14 March 2024 at 08:46 am
Kylie Poke

Tamsin was incredible with planning & booking our 6wk holiday to France & UK. Great communication, prompt with replying to emails. The accomodation she organised for us fitted our needs perfectly. It enabled us to relax & enjoy our time away knowing the essentials had been taken care of. I highly recommend Tamsin for future travel needs - thank you for helping us plan the most incredible trip

21 January 2024 at 02:35 pm
suzie silveira

As always Tamsin has been wonderful and super patient to interact with. She went above and beyond to organise our recent holiday to Bali...everything from the flights, travel documents, hotels to the driver was arranged seamlessly. Our entire trip was perfect thanks to Tamsin organising everything for us. I am very picky with the hotels and Tamsin exercised the patience of a saint to cater to our requirements. Communication was prompt, regular and super helpful...we will continue working with Tamsin in future. We highly recommend Tamsin as your travel expert.

01 January 2024 at 01:56 pm
Gus Worland

Absolutely first class! Trip after trip after trip!

15 December 2023 at 07:38 am
Gus Worland

Absolutely first class! Trip after trip after trip!

15 December 2023 at 07:24 am
Kate Clark

Thank you, Tamsin - my pilgrimage trip to Israel was postponed due to the war 3 days before I was expected to leave. Tamsin came to my rescue - got onboard and had a new holiday arranged for me within a week. Flights, airport transfers, tours arranged. I had a fabulous trip Prague, Vienna and Budapest in 10 days. So much to see....so many photos. Lovely people on the arranged tour too. Tamsin is fabulous I couldn't be more appreciative and would highly recommend using MIA travel with Tamsin at the helm.

20 November 2023 at 11:16 am
Bradley King

Thank you Tamsin for organsing our European holiday! We travelled through Greece, Italy, Switzerland, France, Ireland and England over 8 weeks. Multiple flights, hotels and the train tickets. Everything went according to plan! Your advice and suggestions were awesome. The hotels were perefctly located and aligned with our expectations. We cannot wait to book our next trip with you!

30 September 2023 at 10:45 am
Gemma Stoios

Tamsin, where do I start? You helped me plan the most incredible ten week European adventure and from day dot, you were super insightful and helpful. Your wealth of knowledge about travel made me feel at ease when planning this trip, as I knew you would search for something efficient, safe, and within our budget, whether it be transport from one country to the next, accommodation or anything in between. Knowing you were only a call away eased our nerves. You gave us so many great options of things to do in each place we stayed, along with recommendations for our itinerary. Our trip feels like an absolute dream so I thank you for all of the great work you have done putting it together. Cannot wait for my next trip and I will be reaching out for your expertise without a doubt! Thank you!

09 September 2023 at 09:19 pm
Gemma Stoios

Tamsin, where do I start? You helped me plan the most incredible ten week European adventure and from day dot, you were super insightful and helpful. Your wealth of knowledge about travel made me feel at ease when planning this trip, as I knew you would search for something efficient, safe, and within our budget, whether it be transport from one country to the next, accommodation or anything in between. Knowing you were only a call away eased our nerves. You gave us so many great options of things to do in each place we stayed, along with recommendations for our itinerary. Our trip feels like an absolute dream so I thank you for all of the great work you have done putting it together. Cannot wait for my next trip and I will be reaching out for your expertise without a doubt! Thank you!

09 September 2023 at 09:13 pm
Sandra Sxhulz

We enjoyed our holiday that Tamsin organized for us. It included a scenic cruise and various flights in Europe. We found Tamsin so helpful and accommodating, we would recommend her to assist anyone with their travel plans

29 July 2023 at 02:10 pm
Phil Summerfield

We have just come back from a long trip to Mexico and the USA. We went on to two different tours and spent a lot of time doing our own thing. The trip involved a number of flights and extra hotel accommodation. A special mention of our hotel in Washington, Tamsin put us in a hotel very close to the museums and a Metro station, which was perfect for us. The hotel room was perfect and very spacious. Tamsin organised all this for us and the whole trip could not have gone any smoother. We know Tamsin will cover every little detail so that we can just focus on enjoying ourselves

26 May 2023 at 05:46 pm
Jason Drane

Tamsin was great to work with. Got us sorted out to a tee. Highly recommend.

31 March 2023 at 11:19 am
Lea Gill

Tamsin, you get 10/10 and if there is such a score, double that!!! from me for your top customer service, for your personal touch, always taking the extra mile to ensure I am happy with the end results your vivacious personality, I can always see your smile over the phone, nothing is ever too difficult or inconvenient for you,, thanks a million, Does MTA reward their agents for their conduct, if so, Tamsin definitely has my vote for the best travel agent, and I have know quite a few in my life, she tops them all

24 November 2022 at 10:33 am
Lea Gill

Tamsin, you get 10/10 and if there is such a score, double that!!! from me for your top customer service, for your personal touch, always taking the extra mile to ensure I am happy with the end results your vivacious personality, I can always see your smile over the phone, nothing is ever too difficult or inconvenient for you,, thanks a million, Does MTA reward their agents for their conduct, if so, Tamsin definitely has my vote for the best travel agent, and I have know quite a few in my life, she tops them all

24 November 2022 at 06:24 am
Dermot Heron

Tamsin has booked a number of our holiday ventures for many years. We have just returned from our 4th visit to Sunwing Resort in Phuket, Thailand. Each visit has been very special. This last one (Sept 2022) was more special as it was our first holiday post Covid. It did not disappoint but still sad to see that Phuket still needs more visitors as some of our favourite places had closed due to Covid. However the place, the people and the food were exceptional. Despite it being our 4th visit we look forward to making the same visit again, such is the attraction of the resort for us. As for travel, flights etc. we had Tamsin book with Singapore Airlines and all flights went well. On time and all baggage arrived as expected. 2 Adults and 16yr boy with his friend. Stayed in two rooms.

29 September 2022 at 06:31 pm
Phil Summerfield

We have just returned from a trip to Switzerland and the UK. Everything went smoothly thanks to Tamsin. Tamsin is aware of what type of holidays we like. She recommended we visit Switzerland and use a Swiss Travel Pass to move around. A great choice. Tamsin does not just put a holiday plan together. She is very proactive in ensuring everything goes according to that plan. One of the hotels we booked in Switzerland wanted us to move to another hotel. Knowing this would not suit us Tamsin ensured our original choice was respected. Also, when congestion issues arose in UK airports Tamsin changed our flights to ensure connecting flights would not be missed.

19 August 2022 at 04:39 pm
Helen Sorrell

We have booked several trips with Tamsin, she is always so very helpful with every aspect of our trip. She just knows exactly what we are looking for in a holiday. She is dedicated, reliable and caring. Highly recommend.

17 August 2022 at 05:24 pm
Helen Sorrell

We have booked several trips with Tamsin, she is always so very helpful with every aspect of our trip. She just knows exactly what we are looking for in a holiday. She is dedicated, reliable and caring. Highly recommend.

17 August 2022 at 12:08 pm
Peter Deans

I have had 2 trips organissed through Tamsin and the experience could not be better. This latest trip has been rescheduled 3 times because of Covid and Tamsin has been unbelievably helpful, organising refunds and rescheduling my Eastern European trip through 3 cancellations because of Covid. There have been 88 emails between us while she rescheduled my trip through 2 airlines and arranging new trips and side trips for me. 88 emails is only the email between us, and I guess the same again with airlines and your groups. Her dedication. I’m just amazed that one person can care so much about my holiday. I’ve never met Tamsin in person but feel I have a friend forever!

05 April 2022 at 09:29 pm
Rohan Stewart

Flights and regular communications made the travel experience relatively straightforward for in this new covid travel environment. Tamsin has always been super responsive and a pleasure to deal with.

22 March 2022 at 01:25 pm
Suzie Silveira

Tamsin was a pleasure to communicate with all through the process. She was professional and very up to date with the current restrictions and regulations and advised me accordingly. The booking process was a breeze thanks to Tamsin who organised our staycation and our stay was wonderful and hassle free. Highly recommend Tamsin and we will be repeat customers.

04 January 2022 at 10:35 am

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