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Testimonials

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Michelle's clients sharing their experiences
Jessica Peat

From the moment I spoke with Michelle i was blown away with not only how lovely she was, but with how she took the time to listen to exactly what we were hoping to get out of our holiday, and came back to me with multiple options that were all beautiful holiday ideas. Michelle took the time to nut out all of the details for us, from arranging our flights to finding us a great package at a stunning resort and it was by far the best holiday we have ever had! Thank you so so much Michelle, we are currently looking at our calendar to book another holiday with you

26 April 2024 at 01:16 am
ISHT SINGH

Excellent service. lots of option. friendly and approachable.

02 April 2024 at 08:14 pm
Anthea Horvat

Just back from our Cruise and I wanted to say a big thank you. Your assistance before, during and after has been 5 star and exceptional. You are so helpful and knowledgeable. I look forward to booking my next travel adventure with you very soon.

04 March 2024 at 12:19 pm
Jodie Ticehurst

Jacqui created a 2 1/2 week family holiday to Japan. Sightseeing the first week and snowboarding the 2nd week. I would never have thought of going to the places Jacqui suggested. We absolutely loved all of it. A small hiccup with accommodation and Jacqui was all over it. She speaks fluent Japanese which makes life extremely easy. I could not fault the seamless transitions from train to hotel bookings. All documents easily loaded in the MTA app with your itinerary at your finger tips giving you prompts of what's coming up next. QR codes for your train bookings on paper or in the app, plus a folder with so much information on the culture. Make your travel plans with this dedicated team, you will not be disappointed with the service and money saved from this team of experts.

27 February 2024 at 06:46 pm
Judy O'Rourke

Michelle Happy to say the trip was fantastic. I was so pleased all Air Mauritius flights were on time and very comfortable. Loved South Africa. The animals beautiful and many experiences close and up front. Thank you. Judy

04 December 2023 at 03:32 pm
Donna Taylor

I have known Michelle Tavli for many years. Michelle goes out of her way to ensure the best holidays I could ever have! From booking to relaxing Michelle has your back. Michelle ensures all your wildest dreams come to life. Ideas fold into memories and beyond. LOVE YOUR WORK MICHELLE

31 October 2023 at 01:54 pm
Lisa Middleton

I gave Jacqui Cuffe complete control over the 2 weeks I had spare in Germany and France. Jacqui gave us options of 3 accommodation ranges in each city to choose from, and found a beautiful Chåteau outside of Paris to celebrate a belated birthday and even organised a birthday dessert surprise for us. All rail and flights were perfectly planned. We even managed an early check-in at our first stop once they checked our booking and realised it was booked via MTA and not an online option. Now there's another positive of booking with MTA and Michelle Tavli's team. This is the second holiday Jacqui has booked for my family this year, we are so impressed I'm already talking about our plans for next year!

29 September 2023 at 10:30 am
Tracy Shayler

Michelle organised a five-week holiday for me recently - a trip of a lifetime all thanks to her services! Her professionalism, attention to detail, exceptional planning skills and recommendations to enhance this holiday was second to none! Michelle took the angst out of planning this trip making everything so easy, securing accommodation in all the right places and spots on the most fabulous tours. Not only did Michelle meet with us personally prior to departing to go through our tickets and itinerary, we had access to her very own app which confirmed exactly what was happening, when and where, stored all our documents in one place, and provided updates as they occurred. Thanks again Michelle - I will certainly use your services again.

05 July 2023 at 12:19 pm
Georgia Harrison

I've just returned home from a 6 week holiday that Michelle booked for my mother and I (Caribbean cruises, USA and Canada). I can honestly say that Michelle was incredible to deal with throughout the entire process from start to finish. Michelle took the time to meet with us personally to discuss what we wanted from our holiday while making suggestions to enhance our experience with things we hadn't thought of ourselves, and she added in all of the little things to make the trip perfect. Michelle was pleasant and professional to deal with, and always took the time to respond to our queries through the planning stage. Michelle also met with us prior to departure to run through all of our tickets and documents to ensure a seamless trip. Every moment of our holiday was a delight, and everything that Michelle had booked for us went perfectly. I never had a worry that anything would go wrong as Michelle had done such a wonderful job - but I knew that she was just a phone call or message away just in case! Words cannot express my thanks and appreciation to you Michelle for booking us the trip of a lifetime, and I will always treasure the memories!! We will certainly be in touch soon to book the next trip. Georgia & Mavis

24 April 2023 at 01:36 pm
Angelica Jolly

To the team at MTA Thank you, thank you. Our very last minute trip to LA was fantastic. The recommendations Jacqui provided on hotels and transfers were spot on. I can’t wait to book our next holiday with you. Maybe I won’t leave it to 3 weeks before we book again. Best part of the trip. Disney, Universal was amazing. Loews hotel was conveniently located and JW Marriott was spot on. Best hotel for a short stay. Thanks again The Jolly Family

24 January 2023 at 05:58 am
Dorothy Barr

I highly recommend Michelle for all your travel needs, my own personal travel agent, she goes above and beyond, and every trip is smooth, hassle-free and so organised. I just show up at the airport with my bags and passport and know I am going to enjoy every moment of my journey. Thanks Michelle Tavli.....you're a star!!!

14 February 2022 at 02:31 pm
Eva Coughran

When you live on the Gold Coast it's hard to find a beach holiday destination that compares. Michelle always has the ultimate alternative, and she has totally nailed our brief more than once! Adventure awaits - you just have to know where to find it - and that's where Michelle and the depth and intimacy of her knowledge of what's possible come in. Thanks for helping us make memories that last a lifetime and for making getting away so hassle-free.

16 June 2021 at 04:00 pm
Anthea Horvat

Hi Michelle, I just wanted to reach out say THANK YOU for arranging my dream holiday. I know it was extremely difficult to get me into my dream resort on the dates I wanted. Your professionalism was amazing. And I felt very taken care of. I also appreciate the level of detail that went into my Tasmania vacation itinery. I would never have thought about going to some of those places without your suggestions. It has been a very long time since I used a Travel Agent. I had forgotten what a difference it makes. Thank you so much for your awesome service. I highly recommend your services and look forward to planning many more trips with you.

15 March 2021 at 05:39 pm
John Bond

Thanks to Michelle we had a great holiday. She planned everything including the trip to some fantastic locations and it all went off without a hitch, although it is good to know that if we did have an issues - she was just a phone call away to rectify anything we needed fixing... Thank you so much!

05 February 2021 at 05:09 pm
Ian & Carol Regeling

What a wonderful time we had in Tasmania. Our travel agent Michelle Tavli organised everything to the last detail. After we looked at our itinerary Michelle booked all our day trips, local tours & recommendations of Must Do's. We found by using such a great travel agent the price was the same or less, with more benefits & special treatment. I loved the MTA app where our itinerary & all documents were loaded on. So damn easy while travelling. When the flight was delayed Michelle had it all organised in the app right down to returning the car hire to correspond at no extra cost. Honestly why would you try to book it yourself? Our kids have also connected with Michelle & got as good a deal as what you see advertised on Social Media, but the mane difference is she looks after you & your not dealing with a machine. Can not recommend Michelle from MTA highly enough.

22 January 2021 at 01:10 pm
Sharon Walker

Thank you Michelle for arranging another successful holiday. Michelle has been helping me for several years now for both overseas and Australian breaks. I am a very busy professional who always needs a good holiday but I don't have the time to arrange. Michelle makes it easy and arranges everything for me. A quick email and it is done promptly! She provides options and suggestions that I would not have thought about and always seems to manage a good price too.

21 January 2021 at 10:18 am
Paulette McCormack

Michelle is a highly professional 24/7 travel agent that takes the stress out of organising your next trip. Michelle has organised not only our Christmas break this year but also our overseas trips. Michelle tells you how it is and what to expect each part of your journey. Her extensive travel experience gives her the ability to give a first-hand account of what wonders you will find on your adventures. Highly recommended

30 October 2020 at 02:02 pm
Simone Quilligan

When I booked my overseas trip earlier this year and Covid unfortunately intervened Michelle went above and beyond the usual expectations I had of a travel agent. She promptly investigated insurance and refund options and updated me regularly with my claim. Her travel knowledge is extensive and her professionalism is second to none. I would highly recommend her for all domestic and international travel as she is an expert in her field.

01 September 2020 at 03:02 pm
Marie Bottas

i just want to say, a big thank you to Michelle. I was overseas when the restrictions on coming home back to oz was just taking effect. I was telling my friends/daughter in law, Trish and Meranda Campbell that I was having trouble getting in contact with my Airline. Trish said she would contact a friend of hers, which is Michelle Tavli. Michelle organised a change of flights and departure destination. I am so grateful to Michelle for doing this and helping me get home. I now know that it is better and smarter to use a Travel Agent. When I decide I want to travel again, I would definitely call Michelle to organise my travel. i highly recommend Michelle for organising any of your travel needs. THANK YOU

17 April 2020 at 02:03 pm
rod hawes

Hi Michelle, Our trip to New Zealand was lovely, The "Sea Princess" while looking a little tired was comfortable and we were looked after admiralty. Staff were very pleasant and helpful. Thanks for organizing everything as it went off without a hitch. Cheers Rod and Robyn

10 March 2020 at 11:40 pm
rod hawes

Thank you Michelle, Ubud Bali was a great holiday, would rate as one of the best we have ever had. Sankara Resort/ spa with the up grade was well worth the extra for our own private pool. Flight was also good (not to long) and the seats were the best we have sat. on Jetstar 787. We used your driver contact and found him and his car very good. Shopping, while hot was excellent for bargains and souvenirs. We had to barter a bit but ended up with some great items mostly wood carvings (no trouble with Customs) I will try and send you some photo's from my phone. Cheers Rod and Robyn

03 January 2020 at 01:23 pm
Marilyn Gooding

We would like to thank Michelle Tavli for organising a wonderful trip of a lifetime to Turkey. From the experiences of Istanbul, Anzac Cove, coastal regions of the Mediterranean and the ancient Historic sites of Ephesus, Acropolis and Cappadocia, it will always remain with us as one of the best trips OS that we have done. It is important to note that we had a wonderful guide in Tamer who travelled with us the entire trip. He filled our days in depth with intimate knowledge of his Country. The size of our tour group was intimate enough that we all had time to relate with Tamer and Michelle was always at hand to assist at any time. Our fellow travellers were wonderful and remain friends with us all to this day. The pace of the tour was so well organised that it was relaxed and totally enjoyable. Michelle’s husband Mehmet was a fellow traveller and negotiated with the Turks on our behalf and his generosity of imparting his knowledge of his homeland was superb. Thanks again Michelle for a wonderful trip. Rusty and Maz

07 November 2019 at 10:44 pm
Quentyn Jury

Have just returned from another fabulous adventure organised with the help from the amazing Michelle Tavli This time my playground was that of Egypt and Cyprus and what an amazing time away . The tour of Egypt was fantastic ..the history culture and food of this country was brilliant and I loved every minute of every twist and turn of this amazing country including climbing into the great Pyramid . Next stop to Cyprus was so much fun as I was blessed to catch up with my friends who I had met through when I did my tour of India which was once again organised by my guru of travel Michelle This part of my holiday was suppose to be some R&R to catch up with friends after over 2weeks of travelling the roads of Egypt but far from it I think I explored most of the island from east to west and north to south with not a stone unturned including Aphrodite’s Beach So if you need a wonderful time away don’t hesitate to contact the beautiful Michelle Tavli who will turn your dreams into reality

06 November 2019 at 09:58 am
John Dugdale

I continue to be impressed by the service and support from Michelle and her team. Fights booked last minute, then last minute changes, late at night over a weekend. All sorted and the App and the updates are great. Thanks Michelle for an amazing job

10 October 2019 at 09:48 am
Linda Bradbury

Why use a travel agent? Well if something goes wrong like needing to change your travel dates in a hurry, a professional can sort it for you. But why use Michelle? She is the ultimate professional! I have no hesitation in recommending Michelle to my friends and business colleagues. Having Michelle as your travel agent is like having insurance, you don't know you need it until something goes wrong! Michelle takes responsibility to quickly and seamlessly navigate all the twists and turns of travel so you can have confidence that your trip will be the best experience for you, even if your plans change at they often do.

01 August 2019 at 07:34 am
Karen Cox

Michelle is the best travel agent, she goes above and beyond to make sure that your perfect getaway is well planned and if you do run into any problems whilst away she will move heaven and earth to make sure everything is sorted out for you. Cannot recommend her more highly

31 July 2019 at 04:26 pm
Robyn Rumble

Michelle from MTA has been our travel agent for over 5 years now and has organised our travel from flights within Australia and New Zealand, rail trips and cruises and overseas travel. We have just this week returned from an 8 week holiday visiting 21 countries. This covered stays in 4/5 star hotels, ocean cruising and river cruising. Michelle organised the trip from the time we left home to the time we arrived back home. Everything was perfect. The shuttles arrived on time, the accommodation was amazing, transfers including train travel in France went off without a hitch. You are such a professional we would not hesitate in recommending you to anyone.

08 May 2019 at 12:25 pm
Jim Simpson

Thanks Michelle st MTA travel for organising our overseas holiday. Everything went off without a hitch all of our shuttles to and from our various destinations arrived on time, and there were no complaints from any of our tour party. Your assistance in arranging it all was truly professional.

13 April 2019 at 12:11 pm
Russell Knight

Hi Michelle,the trip was was great,nephews wedding and catching up with family and friends, Thanks for all the things you did for us was very much appreciated and we will have know hesitation in recommending your business to our family and friends. Thanks Russell,Bee and RB

10 April 2019 at 07:19 pm
Diane Musgrave

I have been using Michelle for my travel and holiday bookings for over 6 years. With in that time Michelle Has organise just flights for a weekend visit within Australia, accomodation when we didn’t think we could get Any due to an event happening in the area we needed to go. Crusining boat trips around New Zealand and the South Pacific she has even found accommodation in Brisbane for friends that need to be in a specific suburb. From flights accommodation car hire and everything in between Michelle makes the whole process Stress free and a pleasure to shut the door and go on holidays. Thank you

28 March 2019 at 02:16 pm
Kevin Hargraves

Great trip to Mexico Playa del Carmen. Loved the atmosphere and the vibe there. Found and amazing Restuarant 100% Natural in 5th Ave Playa del Carmen. Stayed at Hotel HM Playa del Carmen. Great rooms, very large all surrounding an amazing swimming pool , with pool bar. Awesome.

28 January 2019 at 09:47 am
Trevor Dale

Thanks Michelle for the welcome home , but I cant leave it there ., firstly you send us to N.Z and we FREEZE, then you send us to N.G. and we MELT..have you no COMPASSION..woman...LOL ..me.

29 December 2018 at 05:18 pm
Carolyn Lightbody

Just wanted to let you know that our family members who have been stuck overseas with one quite ill and in hospital are about to board the first flight ✈️ on their journey home. There’s a lot of flying to go & this is only the first leg of three but they’re on their way. You have NO idea of the major stress and trauma that all this has caused. In saying that I do not want to dwell there but give praise where praise is due. Our travel agent, Michelle Tavli & her team from MTA Travel, have been amazing in their help & encouragement & have gone above & beyond what any other travel agent would do. Dealing with the 2 different time zones, airlines & travel insurance companies has been hell on earth but Michelle has been there every step of the way doing everything she could no matter what time of day, night, weekend and even when she was in Sydney at a wedding. So think about it every one when you’re booking a holiday who you are booking with. Will that person be there to help you if things go wrong because I can tell you from experience I’d have never got through it without her & her assistance. I can assure you I wouldn’t book with anyone else & I will be forever grateful to Michelle for her help, care & love Thank you Michelle from the bottom of my heart. xx ❤️

03 December 2018 at 04:15 pm
Ben Tracy

Thanks Michelle for the great flights you found and sorted for our upcoming trip, you made it so painless. I would highly recommend your services.

16 August 2018 at 10:42 pm
Chris & Trisha Leat

Hi Michelle Vietnam was awesome. You did a great job arranging an interesting and varied trip. Would recommend you to anyone. Thank you.

17 July 2018 at 12:31 pm
Kim MacMaster

Michelle has done a fantastic job organising all of our holidays. For our recent 3 week family trip to the USA, Michelle took down our wish list and came back to us with an amazing trip. She thought of things we wouldn't have like doing a fun road trip from Vegas through to San Francisco with an overnight stay at Yosemite National Park - which was just stunning. Whilst we were away Michelle was one step ahead of us confirming times for our sight seeing adventures and it was extremely handy having the MTA travel app on our phone which contained all of our travel documents and gave us flight notifications and updates. I would not hesitate in recommending Michelle's services. It pays to user an expert with insider knowledge.

31 May 2018 at 01:58 pm
Paulette McCormack

Thank you Michelle for helping us to create our amazing family holiday to New Zealand. We had the best time travelling around the South Island and loved the comfort of knowing if we missed a flight or had any problems you were there for us. We cant wait to plan our 2019 UK adventure and then back to NZ in 2020 for a 2 week campervan adventure. You are simply the BEST XX

09 February 2018 at 10:51 am
John Bowley

We had a great cruise and our suite was fantastic! The food and entertaiment was wonderful. Thank you for your gift for us for our Golden Wedding Anniversary Cruise, your help and personal service. We will definately be recommending your services to everybody that wants to travel.

15 August 2017 at 12:29 pm
Jill Tait

Michelle has been fantastic at organising two of our holidays. Nothing is too much trouble. She came to our home each time to discuss what we wanted and later delivered all documents / tickets etc We were in Nice last year when the terrorist attacked - Michelle phoned us in France the following morning to see if there was anything she could do to to help us - two of us were due to travel to England and two going to Spain Exceptional service! !

10 August 2017 at 10:04 am
Rick Old

Hi Michelle, Thanks for organising parts of our recent trip to Lake Como, Barollo, Bordeaux Crazanne and Frankfurt. Your advice and assistance was most helpful and thankfully we did not need to claim on our health Insurance. We did have one small hiccup with a pick up at Frankfurt airport however, a taxi was easily found. We did miss our train from Lake Como to Varenna when they changed the platform and the train actually left early which meant we needed to hire a taxi which consumed all our Euros with the last 10 being coins. Thanks a million your experience and attention to detail is most appreciated. Regards Rick and Jenny

06 July 2017 at 06:19 am
Ian Murray

I've been on two trips under Michelle's leadership, to Turkey and just returned from China. She covers every detail with a personal touch. 4-5 star hotels, great local guides, selection of local sights and efficient local transport and transfers. I couldn't make the Three Gorges Dam side-tour, so she bought a Three Gorges China cap for me! I can't recommend her too highly.

30 May 2017 at 01:49 pm
Lizzie Smith

Just came back from Phuket and loved it. My partner and I stayed at the Phuket Marriott only 3kms from Patong which was really convenient to all the buzz going on at night. Had a fabulous time and could not fault the hotel other than they are a little slow at reception otherwise everything went smoothly. We had lots of inclusions and it was excellent value. There was good variety of food and restaurants, the pool bar a treat. Three pools incidentally, one for kids, yey!!! We went to the Mariott spa as a couple twice, having different treatments and both felt really wonderful and refreshed afterwards. The hotel also offered lots of activities should you want to take part. I did some yoga. The Marriott is also ideally located on its own private beach and up on the hill is a small local restaurant which offers great views and another place close by to chow down!! I absolutely had a fantastic holiday and thank you Michelle for the great offer and making it happen for us.

26 April 2017 at 05:00 pm
Diane Musgrav

A big Thank you to the best Travel Consultant I have had the privilege of using over and over again. It doesnt matter how big or small your holiday or business trip is Michelle will organise the smallest details of your trip with nothing left to chance. You start the experience the moment you engage Michelle with your ideas about you holiday or business trip. Michelle takes all the stress and strain out. Thank you Michelle your a wonder when it comes to travel. Diane

29 November 2016 at 02:13 pm
Carolyn Lightbody

Hi Michelle, Thank you so much for the absolute trip of a lifetime that you organised for us. Everything went really well with no problems at all. Rome & the Middle East were beyond amazing. We loved ever minute & the places I'd waited my whole life to see far exceeded my expectations. Rome, Petra, Luxor to name a few. It was the best trip we've ever done & we thank you so much for getting us there.

27 November 2016 at 12:09 pm
Joanne Fairclough

Michelle is a delight to work with when planning and booking holidays. Friendly, warm and always there to chat things over and put worries to rest. It's so much fun booking holidays when Michelle is involved and I highly recommend her and her knowledge to everyone

26 April 2016 at 08:53 pm
Quentyn Jury

Hi Michelle Well what can I say but thank you so much for organising such a amazing holiday, Vietnam has always been a destination that has been on my bucket list and I have now ticked it off. So many photos and such wonderful memories. What a magical place from the hustle and bustle of Hanoi & Saigon to exploring the quaint little town of Hoi An, kayaking in the stunning & mystical Halong Bay, cruising down the Mekong Delta and finally exploring the temples of Siem Reap in Cambodia. From the culture and history to the most amazing food, great accommodation and meeting amazing people including the most awesome tour guides, I would return in a heartbeat. Once again thank you for being the best Travel Consultant I could ask for, you are one in a million Can't wait in deciding where my next adventure will be???? Warmest Regards, Quentyn – Merrimac

26 April 2016 at 08:52 pm
Jennifer Rolfe

Michelle organised our group golfing trip to Thailand recently. Everything went smoothly and Michelle catered to individual's needs with ease. She is very experienced, calm in dealing with all situations and treats you with great respect. We enjoyed our travel experience with Michelle so much that we have booked another overseas holiday with her. - she succeeded in meeting our request where other agencies simply failed! In the words of Tina Turner, Michelle "is simply the best!" Jennifer Rolfe – Sunshine Coast

26 April 2016 at 08:51 pm

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