Qantas uses facial recognition technology in Sydney Airport trial
Select Qantas passengers are now using biometrics technology with facial recognition processing as part of a trial by Sydney Airport, designed to provide a more seamless airport experience through the International Terminal.
The world-leading biometrics system at SYD T1, when fully rolled out, will mean passengers will be able to complete most stages of their airport journey using their face as their access identification.
The initial phase of the trial will test four key steps in the passenger journey including automated check-in, bag drop, lounge access and boarding. Additional steps proposed for future trials include mobile check-in and automated border processing.
As the launch partner with Sydney Airport, Qantas passengers on select international flights will participate in the trial.
Qantas is focused on increasing the use of technology to drive innovation for customers, making travel as attractive, convenient and enjoyable as possible. There is an increasing need for airlines and airports to offer faster and more convenient airport experiences and Qantas is excited to see what results the trial produces.
Qantas customers will not only be able to check in and board their flight using the technology, it is also available for our lounge staff who can create a more personalised experience when passengers arrive.
Consent is actively sought from all passengers participating in the trial, which adheres to the strictest privacy standards and complies with all relevant legislation.
The Australian Government’s border processing procedures will remain unchanged and travellers will still be required to undergo the current border processes.
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