About Tracey

I grew up in a beautiful Welsh country village. My love for travel started at an early age when my parents took us on a family holiday in Jersey – since then I haven't looked back! We were fortunate to spend some lovely family holidays throughout Europe. After completing my psychiatric nurse training, I came to Australia in 1987 for a six-month working holiday but met my husband and the rest is history! I then spent the next nine years working in the medical field before moving into the travel industry in 1996.

I worked in a Brisbane city agency before moving on to a sports travel company before deciding to start my own business starting in 2005 – Travel by Tracey – which expanded over the years. After some years working in an office, I have chosen to reclaim some lifestyle and have moved to MTA which also means less overheads and a much better work/life balance.

In this age of automated, impersonal online bookings, I offer my clients meticulous travel planning, accurate and useful travel advice, focusing on high levels of personalised service.

I can assist with all types of travel requirements - flights with the world's leading airlines, world-wide accommodation, holidays within Australia, ski holidays, safaris, car hire, rail travel, luxury and bespoke itineraries, cruise holidays and even Space Travel! I specialise in keeping my customers happy, which is why so many come back time and again and refer their friends, colleagues, and families.

I have previously been nominated for “Best Retail Travel Agent in Australia” in the National Tourism Awards and have been in the annual Top Agent in Australia list for Creative Holidays on several occasions.

For added reassurance, there is also an after-hours emergency telephone number for peace of mind while travelling in the rare event should a difficulty arise. You won't speak to a call centre or someone who won't know the details of your booking, you will speak directly to me.

I am widely-traveled throughout the world:
Wales, England, Scotland, Ireland, France, Germany, Belgium, Switzerland, Austria, Spain, Portugal, Italy, Andorra, Channel Islands, Balearic Islands, Malta, Gibraltar, Croatia, Tunisia, Morocco, The Gambia, Botswana, South Africa, Zimbabwe, United Arab Emirates, India, Thailand, Vietnam, Singapore, Malaysia, Brunei, Hong Kong, Macau, Philippines, Indonesia, Japan, Australia, New Zealand, Fiji, Vanuatu, New Caledonia, Lord Howe Island, Norfolk Island, Tahiti, USA (including Hawaii) & Canada. The next destination on my wish list is South America!

I have a special interest in group travel and have organised more than 350 groups in my travel career. These have ranged from ladies shopping tours to Asia, rugby trips for both spectators and players, family reunions, and school language tours. Any escorted tours are hand-crafted carefully so that they represent excellent value for money and provide clients with memorable travel experiences.

My Ladies@Leisure Club is a popular group for ladies who enjoy the company of like-minded ladies for social events and travel. It is open to ladies of all age groups – singles, widow, married, divorced – anyone who enjoys being sociable. We meet monthly for dinner and have regular trips – both weekends away in Australia and longer international itineraries.

I will make sure your next travel experience is one to remember! Why not subscribe to my email newsletter for up to date special offers and travel news?

Previous experience

Independent boutique agencies and World-Sport

Areas of specialty

UK, Europe, Asia, NZ and groups, especially rugby


About MTA - Mobile Travel Agents

First licensed in 1991, MTA – Mobile Travel Agents pioneered the work-from-home model nationally in Australia. With a network size providing unrivalled support, MTA Travel Experts are handpicked professionals, generally attaining more than 10 years industry experience with other major agency chains prior to joining the organisation. IATA, CLIA and Cruiseco accredited, MTA is proudly a foundation member of ATAS - a mark of industry quality. Appointed as Accredited Space Agent in 2006 by Sir Richard Branson, MTA is a member of AFTA, also Belmond and Virtuoso, both of which are exclusive 'by-invitation-only' global organisations comprising a handpicked number of travel agencies worldwide. MTA is an ethical business delivering on paid experience to leisure and business travellers.

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