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Tracey's clients sharing their experiences

The Tattoo was the bests night out. Our seat were great could not have asked for better (thanks Tracey) Hotel was good so great few days in Sydney Graham and Jeanette

22 October 2019 at 05:15 pm
Scott Andrson

We have used Tracey a cope of times to book holidays . She is very helpful and gets you the best deal possible and communicates everything to you . Nothing is to much trouble for her and is very open to any changes etc . Tracey is the best experience we have ever had with a Travel Agent and we could not recommend her highly enough . Excellent wonderful service and we most certainly will use her again .

03 May 2019 at 02:30 pm
Lynette Bell

Was a wonderful Holiday loved Canada,Alaska&the USA. All accommodation and places visited was great. The cruise was fantastic. Thanks for all your helpTracey Schwass

23 June 2017 at 01:31 pm
Stephanie Davidson

Had a great holiday, Tracy booked us into a great hotel in Kualur Lumpur. Went to Phuket, loved the people and the beaches.

03 January 2017 at 05:40 pm
Paulie Barker

A few weeks ago at two o'clock in the morning, my fiancé who lives in England, rang me to say our son had been rushed to hospital with a serious illness and I should get myself on the next available plane. Not expecting to hear back until a reasonable time of the morning, l still sent Tracey a text explaining what had happened and asking for her help to purchase a ticket. Within 20 minutes of sending my text, Tracey had rung to say my ticket was booked and that she was coming to pick me up and drive me to the airport. While Tracey has always exceeded my expectations when providing for my travel needs, this most recent dealing has shown me that her kindness knows no bounds. Thank you Tracey Paulie Barker.

13 December 2016 at 06:55 pm
Sue Lewandowski

We have just arrived home from 2 weeks in Japan on a World Heritage tour organised by Tracey Schwass. We had a fabulous time, all accommodation options were wonderful, and a great experience. Our travel was seamless with trips on bullet trains, local trains, local buses, walking etc. We were well informed on what to see, how to get there, and what to expect. We would highly recommend this trip and Tracey to organise your trip.

30 May 2016 at 11:55 am
Max Hardy

Dear Tracey My many years of using your professional service to meet my travel needs have always been done in a timely and most ethical manner. The outcomes have been cost effective with excellent recommendations and follow up assistance when required. I have introduced you to new clients and will continue to do so because I have personal trust in your personal reliability.

21 January 2016 at 07:27 am
Di Bullpitt

To anyone nervous about international even local travel I can highly recommend Tracey. She has helped us on many trips now and all have been stress free. Our first trip was in 2007 to Thailand and being totally green in the international travel area we relied very heavily on Tracey. As a result we had a wonderful drama free trip and became travel addicts. Since then she has sent us on the trip of a lifetime. Eight weeks of overland camping through Africa. Still to this day a highlight. Tracey also got us safely through 6 weeks of adventure from Turkey to Egypt including Syria, Jordan and Lebanon. And yet another amazing adventure through South America. We love adventure and travelling to more off beat countries and Tracey’s skills got us to these places and she gives your adventure a very personal touch. So whether you are a seasoned traveller or new to travel Tracey’s experience and knowledge will make your trip so much easier. Thanks Tracey and look forward to our next adventure. Di and Kim

18 January 2016 at 07:48 am
Nigel Cullum

Hi Tracey, I know this is long overdue. I’ve been meaning to write a thank you for ages. I would just like to say a massive thank you for organizing our British & Irish Lions Trip. Having been lucky enough to be able to tour with the Lions on pervious tours before yours, I was so glad we found you. You knock spots off the big players who I have toured with before. Having now been with both the big players and you, there is no comparison. The service you are able to provide is second to none. From the minute you meet us at the airport to the minute you dropped us off everything worked like clock work. We had a fantastic time. Totally flexibility to do what ever we wanted. Not herded around like cattle. Better match day hospitality, great test tickets. For you to be able to provide what you did at a much cheaper cost than any of the bigger companies is a credit to you. Can’t wait for New Zealand next year. Please let me know as soon as you have details available. Kind regards Nigel

15 January 2016 at 10:25 am
Julie Jones

My mother was taken ill in hospital in February 2015. My daughter was living in Australia at that time. My mams health deteriorated significantly over the week and my dad and I had to realise the time had to come to bring my girl back home. Through Facebook I found Tracey who sorted my girls flight etc home immediately. I had no additional stress, all because of Tracey. As a result of her capability and empathy, my daughter got home quickly and saw her grandmother before she died and I know my mother waited for her to come home. I will be forever grateful and hope to meet Tracey one day as we have continued to communicate with Tracey asking after everyone. Thanks for everything Tracey

14 January 2016 at 10:07 am
William Bohmer

I don’t usually go to the trouble of sending thank you emails after my travels - maybe because I travel so often – but I was totally inspired to send this email as the trip away was probably one of the best organised holidays I have ever had. Everything went as planned, just as you had promised. Thank you for sharing your wonderful knowledge on Spain. You will be hearing a lot more from me as I travel at least four times a year and have been searching for a travel agent with your knowledge and qualities. A huge thank you from me.

10 January 2016 at 08:25 pm
Tony Symons

My Dear Tracey, We arrived home early this morning, feeling very tired but very happy. Tracey, we had a fantastic time in Australia. I would like to thank you very very much for all that you have done for us. Firstly, many thanks for your patience and understanding early on in the organisation of the trip. I appreciate your quick responses when I was unsure of how things were going and what I needed to do. It was certainly great to have you around to advise and guide me. I also appreciate you coming to meet us at the airport. It was good to see a face to the person who helped us so well. Tracey, Thankyou, Thank you, Thankyou. You have been fantastic. And from all the boys in the team, and Mick and myself, we really appreciate all you have done for us. All the best, Tony (Hastings boys HS, New Zealand)

10 January 2016 at 08:23 pm
Kurt Bartelme

Thank you again for your patience and hard work with organising a great tour. I know it has been extremely busy for you lately; however you still make me feel like your number one client. Kurt Bartelme, St Ignatius College Waterpolo Tour to NZ

10 January 2016 at 08:21 pm
Daniel Crump

Apologies for the delay in this, and it has taken me a while, but "thank you". We had such a wonderful trip to the states and your organisation once again was faultless. It all ran like clockwork and I was so pleased with the end result. The performances went well and overall was such a fantastic experience for the girls. Mt Alvernia College Choir trip to the USA Daniel Crump Head of Music

10 January 2016 at 08:19 pm

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