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Testimonials

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Lauren's clients sharing their experiences
Maree Lawler

Once again Lauren you helped us have the best holiday...seeing the Northern Lights was fabulous with Viking Cruises. The Qasr Al Sarab resort outside Abu Dhabi in the desert was truly amazing...thank you. If you want a special experience , ask Lauren, she really listens and knows what to book for us.

18 March 2020 at 06:56 pm
Maree Lawler

Lauren booked an amazing African safari holiday for us with the Sanctuary Group in Botswana and the And Beyond group in Tanzania ...she really listened to what we wanted and these places exceeded our expectations. I have no hesitation in not only using Lauren again to book a holiday but have and will continue to recommend her to friends.

14 October 2019 at 04:49 pm
John Murdoch

Hi Lauren Our stay at qualia was fantastic. The windward lodge 8 was probably the best accom we have ever experienced and we have been fortunate to do a lot of travelling. We did the Sunset Cruise and also spent a day at Airlie Beach. Had a few meals in at the Marina which qualia organised and had prime tables and views. The Golf buggy was great so ventured all around Hamilton Island very easily. The Pebbles restaurant served the best seafood platter in the world and the pool adjacent beautiful. We had the most restful stay and weather very good even with a little occasional rain. Overall top class and thanks Lauren for arranging all. Staff and service excellent. Cheers John.

22 May 2019 at 12:02 pm
Peta Parker

Hey Lauren, We had such a lovely holiday in Niseko, Japan – everything was perfect, plane ride / transfer's were fantastic, accommodation at Nozami Views was gorgeous, fabulous big bed for Neil to stretch out in, it was right in town and we could walk everywhere, The skibus was across the road….food was delicious ! The holiday was great thank you so much for organising for us. Thank you

01 April 2019 at 08:19 pm
MARK LAWLER

hank you Lauren for organising our family Christmas Trip to Switzerland, The flights all matched up perfectly with everyone departing from different cities. We are so happy you recommended the Grand Hotel Zermatterhof in Zermatt, It is one of the BEST hotels we have ever stayed in, and we have stayed in a lot! We were Transferred by Horse and Cart and being one of the only hotels in Zermatt still to do this, it was truly magical, everyone was taking photos of us as it was so special. On had the best arrival with the concierge checking us in straight away as we were Virtuoso Guests, While we noticed others had to wait until the standard check in times. They sat us down for complimentary drinks, Maree had beautiful Champagne and I had a beer, a nice touch. The Breakfast was also one of the best we have ever had at a hotel with the full Buffet spread and then when you sat down the Waiter would bring over a menu and ask if there was anything else you wanted in case it wasn’t on the buffet, He made wonderful recommendations and gave us tips on exploring the town. We were so lucky that we had clear views of the Matterhorn and even got snow, It was Maree’s dream to have a white Christmas and we got it !

24 January 2019 at 11:42 am
Sharon O Keefe

Hi Lauren I thought I would drop you a message and let you know our holiday was great. P&O cruises UK is vastly different from here they are a lot more formal black tie nights are an eye opener like going to a ball We wished we had another night in Malta at the end we loved it Thanks again until our next adventure Sharon

04 July 2018 at 04:49 pm
Will Lekkas

We had a wonderful holiday. Everything went smoothly, connections, transfers the whole shibang. Can't thank Lauren enough for all of her work, it made organising and planning so much easier and stress free. Not to mention the holiday itself, it was incredible. Some really great recommendations from Lauren that added so much to the trip. Things we would never have thought of or found ourselves. Can't thank her enough. We are looking forward to planning our next trip with Lauren!

28 May 2018 at 09:57 am
Phil Walshe

Hi Lauren, Thanks for taking the time to welcome us home. We had a fabulous time and topped off really well by staying at the Fullerton Hotel, great place! Great recommendation, thanks. Happy Easter. Regards Phil Walshe

30 March 2018 at 03:13 pm
Ashleigh Maclachlan

A big thank you to Lauren Jenkins from MTA travel, her knowledge and brilliant service has made booking a holiday to Fiji a breeze. Lauren has helped our family of five to find the perfect resorts and affordable airfares for our first holiday overseas. She is always available and her enthusiastic attitude made all the difference.

21 January 2018 at 10:49 am
Kylie Pinwill

I'm in the process of organising a group booking, and gave Lauren a very short and rather open brief. Lauren came back in record time with 5 itineraries, all incredibly detailed and personalised for the group I am taking. Her knowledge and experience shine through with suggestions and ideas I hadn't even considered. Thanks so much Lauren!

21 January 2018 at 10:49 am
Kym Jakovich

Thank you again for all your help and I look forward to using you again for all our insurance- very prompt and organized. Regards Kym & Claudia

20 January 2018 at 12:25 pm
Kym Jakovich

Thank you again for all your help and I look forward to using you again for all our insurance- very prompt and organized. Regards Kym & Claudia

19 January 2018 at 06:32 pm
Linda Lunney

Hi Lauren, Thank you so much for doing that booking for us. We greatly appreciate your efficiency and communication about what is happening with our bookings. I am pleased to have re-connected with you and will certainly be contacting you in future to assist with our travel bookings.

19 January 2018 at 06:29 pm
kim Richmond

I have once again used Lauren for my recent holiday a cruise with a two day tour of Bangkok, what we got with a private luxury tour organized by Lauren was exceptional. and half the price the cruise company wanted to charge. for a similar tour. It pays to use a agent like Lauren who cares about her customers.

12 January 2018 at 11:33 am
Louise Robinson

We engaged the help of Lauren for our up and coming trip to New Zealand. Lauren's knowledge of NZ was fantastic and she organised it all even our sight seeing trips. Nothing was to much to ask of Lauren and she made what ever tweaks or changes we wanted. Certainly took the stress of organising an overseas trip for the family away from us. Cant wait to let Lauren organise our next trip wherever that may be.

09 January 2018 at 04:14 pm
Adrienne Ford

Just back from a fabulous two week family reunion in Thailand, Lauren planned the perfect holiday. Everything went smoothly all transfers, hotels were wonderful. Can’t thank Lauren enough for her knowledge, care and understanding in what we wanted in a holiday. Thank you Lauren, the Fords will be future clients

09 January 2018 at 04:13 pm
Tom Ward

Hi Lauren, Just landed in London and already missing the tropics (it's 0°C here...)! Thanks for organising my trip to Cairns, it was really good! Fitzroy Island was fantastic, diving at the great barrier reef was amazing and the skyrail back from Kuranda was breathtaking! Have a great Christmas, Tom

29 December 2017 at 02:55 pm
Stephanie Mccarthy

Thank you Lauren for organising our 2 day shore excursion on our recent cruise. The amount of content squeezed into those 2 days was incredible. ( the Grand Palace,Emerald Buddha, Wat Pho, Asatique markets). The river cruise on the converted rice barge on the Cho phraya river was perfect and the Thai banquet delicious. To top it all off we stayed at the Royal Orchid Sheraton at Bangkok which was luxurious with beautiful river views. The tour guide was very knowledgable and friendly and spoke very well. He even managed to make a shopping stop at MBK shopping centre before taking us back to the ship.

13 December 2017 at 08:40 pm
Neil Parker

Thanks Lauren, Booking through you just made it easy. :)

07 November 2017 at 07:12 am
Anders West

Lauren, I just want to write quickly here too. Both itineraries you sent were so thoughtful and really matched many of our interests. Ultimately, we're going to have to wait for a more extravagant holiday. We really do appreciate your help. Thanks so much, Anders

20 July 2017 at 10:36 am
Anthony Tedesco

I started to plan a trip myself and the amount of options that came with utilising extended stopovers became very confusing until I contacted Lauren who was able to provide me with plenty of flight plans that were fit with the tour, events and places I wanted to visit. Her timely responses, personal advice and ability to shuffle flights and accom around were incredible. I would recommend Lauren to anybody who is looking to plan a trip no matter the complexity of it all!

20 July 2017 at 10:34 am
TARA ATKINSON

Lauren is an experienced travel agent with deep industry knowledge and a true passion for holiday planning. She truly listened to our preferences and designed delightful itinerary options for us while always maintaining excellent communication, working quickly and efficiently. Highly Recommended !

15 June 2017 at 09:35 am
Hayley Adams

Lauren is the ultimate travel professional and her many years of experience in the industry really shone through when she organised our holiday to Vietnam. Our getaway was the trip of a lifetime and when an internal flight was cancelled due to poor weather, a simple phone call to Lauren ensured we were taken care of from re-booking flights to finding us alternative accommodation. I can't recommend her highly enough!

21 May 2017 at 10:26 pm
kim Richmond

I am a very busy person with little time to go to a travel agent so i tried MTA and found Lauren ,who made my travel plans without me having to leave home, A great price and smooth experience. I will be using Lauren for my future travel as her knowledge and experience is outstanding.

25 February 2017 at 09:55 am
Sandra Kennedy

So happy with the service provided, no hassles, looked after by obtaining the best prices...very professional.

23 February 2017 at 08:23 am
Adrienne Ford

We are so happy Lauren planned and booked our up coming family holiday. Lauren is full of suggestions/options and she got us a wonderful value for money holiday. I would have no hesitation in recommending Lauren as a travel agent, in fact I would never use anyone else. The Ford Family Sydney

22 February 2017 at 07:58 pm

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