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Rachael's clients sharing their experiences
Sarah and Matt

Recently my husband I and went on a UK and Europe adventure for which Rachael assisted with some tour bookings. During the booking process Rachael was patient and full of knowledge every time I asked questions and once overseas Rachael provided excellent service to ourselves. Rachael was wonderfully helpful when we found ourselves in Paris during the November 2015 terror attacks. Rachael was contactable in the middle of the night and early mornings, even on weekends, to assist us when tours were cancelled and to check on the status of our flights. Rachael even went above and beyond assisting us with bookings we made through another provider when we were unable to reach them for assistance. Knowing Rachael was back at home sorting out our bookings was of great comfort during this stressful time. Thanks to Rachael’s efforts and kind words we were able to calmly continue on our holiday suffering minor disruption. Thanks so much Rachael, you are wonderful!!

06 January 2016 at 05:55 pm

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