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Testimonials

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Sarah's clients sharing their experiences
Georgia Chandler

Sarah was superb from start to finish! She calmed my overthinking mind and made sure we had prepared for anything while away. We had never been so far from home but Sarah helped us budget, plan and relax during the holiday. It was truly amazing. Her suggestions of things to do were spot on as well as things to see and places to go. I could not recommend her high enough, we are return customers for sure!

28 October 2023 at 08:43 pm
Kylie Bartnicki

We have been booking with Sarah for many years. She is so knowledgeable and always makes sure that we get the best deal and are appropriately covered by our travel insurance. We have also called her on short notice to get emergency flights for family emergencies in Europe and she has always been able to help us. We couldn't recommend Sarah highly enough. Kylie and Karsten

25 October 2023 at 03:54 pm
Katrina Padman

Sarah is truly amazing! She is undoubtedly the only travel manager I trust. She organised our first Hawaii holiday in May this year and with a comparison land and cruise package of 14 days. She matched a similar package and gave her personal touches of exceptional value and knowledge of what we like to do including some first time experiences. The most patient and understanding travel agent ever who always delivers a remarkable travel experience for us every time! Thank you always

23 October 2023 at 07:32 pm
Jude Bee

Sarah is very friendly and thorough, in planning my trips. Small group tours for a single, mature woman. Thankyou!

23 October 2023 at 06:44 pm
Rosemary Coffey

Always fabulous working with Sarah! She booked our 10yr Anniversary weekend this year and a few work trips. Great local knowledge of where we were travelling.

23 October 2023 at 03:21 pm
Jayne Coyne

Fantastic service. Sourced a lovely resort in Fiji and recommended activities and what to do.

23 October 2023 at 02:07 pm
Rose Turner

Sarah has organised quite a few trips for me & she consistently impresses me at how organised she is. Every detail is always perfect. I have recommended her many times to others. I don't even live in the same state as her but that is no obstacle to her professional service.

23 October 2023 at 02:06 pm
Mel Greene

Sarah was fantastic sorting our family holiday to Tassie. She gave us hints and tips and nothing was ever a problem. We recommended her to friends and they were very impressed as well. Looking forward to booking another trip with Sarah.

23 October 2023 at 01:55 pm
Jo Swan

In the last few years I have asked Sarah to book flights for me to MackY.. I wouldn’t trust anyone else to book flights and one day soon, I want to plan a retirement holiday overseas.. which I will put all my faith in Sarah to plan it for me ..100/100 she is the best

23 October 2023 at 01:26 pm
Rachelle Gayford

Sarah has been a minefield of information in regards to Travel! She is an absolute professional and is always going above and beyond! Her wealth of knowledge and great personality is a testimony to how much she loves being a travel agent! Thank you For everything!

23 October 2023 at 12:59 pm
Katie Lavender

OMG, the trip (Singapore Malaysia and Bali) that Sarah organised for my family not only exceeded our expectations but everything was so easy. Her Travel App gave us updates and kept us on track. We felt safe knowing that we could message her anytime for help. I will definitely be reaching out to Sarah in the future when needed and I will be giving her details to all my friends Thank You Sarah you played a huge part in making our holiday stress free amazing and memorable Katie xo

27 April 2023 at 12:02 pm
Marg Spencer

We have been using Sarah from MTA to help us will our travel plans (domestic and international) for about 5 years now. No job is too big or too small for her. It has been a great asset to have Sarah’s knowledge and expertise when making our arrangements. I love it that after a quick chat she knows exactly what we are after and she remembers our quirks and preferences. It was also a great comfort to have her working for us with all the initial covid cancellations in 2020. Despite her own business slowing down considerably she remained upbeat and proactive. We were refunded all our flights and other arrangements, Sarah handled everything. We recommend Sarah to many people and we will continue to do so, she is marvellous.

08 November 2022 at 01:58 pm
Ciara Urgun

I have known Sarah Fenton for 15 years, having worked together in the travel industry, so when I was planning my first trip back to Ireland as soon as lockdown ended, there was no one else I trusted to look after our booking. As an annoying ex agent, Sarah was beyond patient dealing with my requests. Rules were changing on a daily basis and the reassurance that as anything changed, Sarah updated via our app (which she had personalised with a photo of my home area ). Our trip didn’t go to plan, again Sarah was a source of all the information we needed and constantly checking with us how we were right down to when we landed. I have referred lots of people to Sarah and all have an exceptional service and care, particularly an elderly friend travelling for the first time alone. Currently I work for a hotel company whose purpose is making corporate stay effortless, Sarah Fenton embodies the same purpose and values making travel effortless for anyone lucky enough to book with her.

08 November 2022 at 09:39 am
Ann Middleby

I have booked many trips with Sarah, both international and domestic. Our favourite holidays that Sarah has assisted us with include a trip to Canada, (with a few days on the Rocky Mountaineer), a three week trip to Eastern Europe with various destinations, and more recently, a fantastic trip to the UK and Iceland where we were lucky enough to see the Northern lights. Most of our international trips have involved short stays at different destinations. Sarah provides useful advice and information about transfers and transport options for each city we visit and on relevant visa requirements. She also arranges great walking tours for us so that we can get a feel for a city when we first arrive. Sarah understands our needs as travellers and will always suggest accommodation that suits our budget and preferences, including our love of boutique hotels and small group tours. She has excellent information on dining experiences and the best times to visit famous landmarks. During 2020/2021 a number of our holidays were postponed or cancelled due to the pandemic. Sarah was very helpful with actioning refunds and insurance claims. The documentation Sarah retained and provided to us was faultless. She is organised and detailed in all of the travel planning she undertakes. Sometimes Sarah will include special additions in our holidays that would not be available if we'd booked ourselves. Sarah has played an important role arranging travel experiences that are memorable and life changing. I have no hesitation in recommending Sarah and her services to family and friends. With an agent like Sarah by your side, your travel is always easier and hassle free.

06 November 2022 at 12:07 pm
Sam Barry

Sarah is a fabulous travel agent that has organised numerous holidays for us and our family for several years. From Fiji to Far North Queensland or Sydney to cruising the South Pacific, nothing is too much trouble and our holiday style and preferences are always included in the well detailed itinerary. Sarah’s attention to detail and wealth of experience has given us many holidays to remember for a life time. You won’t regret booking your next holiday with Sarah.

05 November 2022 at 06:57 pm
Joan Lambert

I've never met a Travel Agent like Sarah: she goes the extra mile every time, and always with a smile on her face, and a joke to share. I am repeatedly amazed at her efficiency and just how far she will go to make sure her customers have the perfect holiday.

04 November 2022 at 06:30 pm
Lisa Dupen

Hi Sarah, Since we have started to use your services our travels have been so easy! The time and care you put into all our requests has saved us so much time and money. We really appreciate all work you do behind the scenes, making our trips so memorable. We are so glad we found you. Thank you for being the best travel agent !

03 November 2022 at 12:25 pm
Jason O'Connor

Hi Sarah Just wanted to drop you a quick note and thank you on the extraordinary job you did in organising our group holiday . The accommodation was suburb and the extracurricular suggestions/places you booked us into were so good , especially that little boutique brewery, he was quite a character. Be assured I will pass on your name to my friends who need your services, as its really nice to find someone who takes such pride in what they do and gives you that end to end service . I’ll be back as soon as I can save enough for another trip away Regards Jason

03 November 2022 at 11:34 am
Sheila Turnbull

Thank you Sarah for my wonderfully organised, by you, 90th Birthday Celebration with my sister in UK. Flights were amazing, Danube River Cruise with my sister an absolute mind blowing experience. Flights back to OZ for us both excellent. Our farewell experience at Four Seasons in Sydney was beyond out expectations. Thanks to you we had a room upgrade, and a very late check out. Will recommend you to anyone for their travel arrangements. You go above and beyond to make everything run as smoothly as possible.

03 November 2022 at 11:04 am
Bunt Jill

Highly recommended, does a great job.

03 November 2022 at 08:04 am
Helen Scott

Sarah is a fabulous expert in Travel, her attention to detail and to your requests is amazing, Nothing is left to chance. HIGHLY RECOMMEND Sarah, SHOUTING FROM THE ROOFTOP.!!!!!!!!!!!!!!!!!!!!!!

03 November 2022 at 07:00 am
Sarah Mitchell

Sarah was amazing when booking our trip. Highly recommend her for booking a holiday!

03 November 2022 at 06:29 am
Carrie Medworth

We have used Sarah in the past for our holiday needs and we found her to be friendly and professional. Sarah ticked every box needed. Sarah knows all the ins and outs of the travel industry and is more than happy to help even if it’s just a word of advice. Don’t hesitate to call her, you won’t regret it. Safe and Happy Travels

03 November 2022 at 06:17 am
Tina Herden

Sarah went out of her way to find us the best hotel in Sydney. She even surprised us with a free room upgrade. She was professional to work with and found us a hotel far quicker than I could have done online. I will definitely use Sarah again in the future

03 November 2022 at 06:15 am
Kim Suter

I wanted to celebrate my best friend's 50th birthday in style while staying in Sydney. Sarah not only gave me options but provided excellent service all the way through from booking to arriving back home. Sarah arranged for the special touches like cheese and wine in the room, AND we were upgraded to a full harbour view room, with breakfast, early & late check-im, and $100 US credit to spend on food or drinks. If you are looking a trip to anywhere, I highly recommend booking with Sarah!!

31 May 2021 at 05:39 pm
John Benson

People ask "Why do you go to a travel agent when you could do it yourself online?" The answer is "Sarah!" She knows so much, She always follows up. She is ultra reliable. She takes all the worry out of travel. She booked us onto the Bravo music cruise. She checked our documents were in order, chose a cabin close to the lifts and amidships (so much more stable) and found our frequent traveller numbers from a trip made two years ago. The trip was everything she promised. Great acts and food this is the cruise for people who would like a wonderful music experience without the hassle of getting to the theatre. Thanks Sarah. John and Steve

22 November 2019 at 10:22 am
Mary .

I just wanted to say how lucky I feel to have found such a talented person as you who has such a gift for helping people generate more joy in their lives.

18 June 2019 at 09:37 pm
CATHY JONES

Always a pleasure to deal with Sarah. She is such an expertise in her field and when it comes to figuring out what you really need she can read you !! And she gets it right. Thanks again Sarah for your wisdom and helping with our fantastic little trip to Melbourne.

29 May 2019 at 08:59 am
Annie Middleby

I've just returned from 3 weeks in Europe. Our hotels, transfers and tour guides were all booked through Sarah and they were all superb. With only a few days in each city we visited, Sarah booked us into locations that were right in the middle of the old towns we wanted to see, even closer than many of the big chain hotels. The results were pure magic! We stayed in boutique hotels that were once part of castles and palaces. We even had a guest house that was brand new in the gorgeous Plitvice lakes area. The pre-arranged transfers were always neat, tidy and on time. With a half day pre-booked tour in most cities we arrived in (to get the lay of the land) we found the guides were so good we booked more tours!. The guided city tours are a great way to learn about a city without bumbling around working things through on your phone. We were able to avoid crowds and hear first hand tips of what to do after we left our tour. It's a great balance of having a guide, but also having enough alone time so you've got that freedom with your travel companion to explore. The MTA travel app is also a great way to hear if there's a flight delay or to check you're still on time for a transfer. This is the second big trip I've booked through Sarah and I would have no hesitation in recommending Sarah. She is very thorough and listens to what you want, then delivers. I'm now planning my next trip to the Caspian sea area and I plan to book through Sarah again.

22 April 2019 at 08:14 am
Roger Shoesmith

Just a note to tell everyone of the excellent stay we had at bannisters (Rick steins seafood heaven) at port Stephens everything was superb especially the Singapore chilli crab highly recommended. Can’t thank Saran at MTA enough she is our travel angel Roger shoesmith

11 January 2019 at 09:06 am
Robyn Harvey

Just returned from our first "White Christmas in the Canadian Rockies" and its was nothing short of fantastic which I put down the the great organisation by Sarah! We new what we wanted to do and she put it all together for smooth sailing. We have highly recommended Sarah's expertise to many friends and family and they too have taken advantage of Sarah's worldly travel knowledge and relate-ability to your needs " she gets you"! With 8 days to see and do what one expects to do for a White Christmas delivered exceptional service from the Fairmont Accommodation in Banff and Lake Louise to the activities that we experienced that has given us memories of a lifetime; dog-sledding with Kingmik; such dedication to their Husky's, snowshoeing to Marble Canyon and Ice-walking in Johnston Canyon with Discover Banff Tours did not disappoint. We even had all our transfers - not miss a beat from Brewsters and of course our Flight service with Air Canada completed or journey. Yes, we did see Santa's Suite at the Fairmont including Santa and Mrs Claus (recommend this for families for sure) Thanks for your excellence as always Sarah, Robyn and Katrina.

09 January 2019 at 08:40 am
Carrie Medworth

What a fabulous family holiday Sarah organised for us. A trip to the Gold Coast QLD was just what the family needed. From the first moment we touched base Sarah was absolutely amazing. Sarah is extremely knowledgeable and had loads of helpful advice. The accommodation, a 2 bedroom apartment was perfect, it had everything we needed. The flights fabulous and hassle free, Sarah was able to lock in exactly what we were after. The car hire was fuss free...The whole trip was amazing. We all enjoyed the theme parks in fact we had trouble getting the boys off the roller coasters. Sarah we will recommend you to everyone we know and continue to use you for all our future travel arrangements. Thank you so much for making our short family holiday with teenagers enjoyable for all. Your efforts are much appreciated.

02 January 2019 at 07:08 pm
Helen Scott

I am so pleased to have Sarah as my personal travel go to. Great communication and nothing was a problem and everything organized so well. The cruise to New Zealand was fantastic for 13 nights. We only had rough seas for one day coming home. Sarah has already organized our next cruise and we love her work. Thanks does not seem enough to appreciate you. Thank you Sarah for all your work.

09 December 2018 at 08:57 am
Julie Donohue

Traveling for Ella’s sport at such a busy time of year was a breeze because of you Sarah. Everything was so organized and great communication. It enabled us to enjoy family time because everything was already taken care of. I loved the app on my phone with all my documents at the ready. We can’t thank you enough Sarah very much appreciated.

05 December 2018 at 12:27 am
Julie Donohue

Traveling for Ella’s sport at such a busy time of year was a breeze because of you Sarah. Everything was so organized and great communication. It enabled us to enjoy family time because everything was already taken care of. I loved the app on my phone with all my documents at the ready. We can’t thank you enough Sarah very much appreciated.

05 December 2018 at 12:27 am
Suzanne Johns

We had a great time! It wouldn't have happened without all the preliminary work you put in Sarah, so thank you so much! We couldn't have seen all those amazing places, like Norway's Flam Railway, or Budapest's beautiful Parliament House from the Danube without your guidance and support. Go to Huszar Restaurant in Budapest for a great local dishes, visit the old towns of Vilnius, Riga and Tallinn, enjoy Berlin's Oktoberfest and have a fantastic holiday like we did! It was just bad luck that Europe had to experience the Australian weather throughout their summer and have low water in the rivers! Next time we'll experience the cruise from Amsterdam to Budapest!!!!

18 November 2018 at 12:15 pm
Selina Archibald

Thanks Sarah for booking our cruise and explaining everything we needed to know. We had an amazing time!

10 November 2018 at 03:13 pm
Andrew White

Thanks to Sarah for handling all our travel needa to Bali. A magnificent time. We've used Sarah for over 10yrs and have never been disappointed with her service. Thanks Sarah.

05 October 2018 at 10:26 pm
Sheila Turnbbull

Everything went well. Travel and hotels excellent. Another trip well done by you Sarah. Next trip in the planning stages stand by Sarah for more travel planning.

24 September 2018 at 11:25 am
CATHY JONES

Thanks Sarah, Such a quick professional booking made for our weekend in Sydney. I will definitely book with Sarah again and highly recommend her services.

04 July 2018 at 09:48 am
Amelia Standing

Thank you Sarah!! You have done a wonderful job in helping me book and organise my first holiday away from mum and dad! I had a wonderful time and will definitely be booking again with you very soon!!

07 June 2018 at 02:32 pm
Sheila Turnbull

Sarah did a fabulous job in finding and booking flights and bus travel in UK also hotels which suited my needs. Would thoroughly recommend her. Will not hesitate to book further travel with her.

05 May 2018 at 10:24 am
Chris Neal

I'd recommend Sarah without a doubt. We had been planning our Disneyland trip for a LOOOONG time and she still gave us great advice and better prices than we could find online. We had so many great memories and will be planning another trip to try to overcome the holiday hangover. Thanks Sarah!

07 February 2018 at 02:13 pm
Judy Brown

We had a great time. Sarah made the planning very easy to plan. My husband has mobility issues, Sarah was able to cater to that. The locations were well discribed and the added information regarding events and things to do in each area was very helpful Thank you Sarah!

02 February 2018 at 07:36 am
Kim Lundy

I highly recommend booking a holiday through Sarah. Firstly the price she got our family for our trip was lower than any prices I could find on line. She even rang me on a Sunday evening before our trip to check if I had packed our passports & tickets - Which I was actually super glad for because I had forgotten our boarding passes.

01 February 2018 at 04:25 pm
JS B

You have made our lives so much easier with your recommendations and bookings for our holidays this year. The Bravo Cruise was another highlight . While we are not addicted to cruising (as some people we met are) the music tour was simply fabulous with great singing, orchestra and all the normal things that go with a short Pacific cruise. So Sarah thanks again for all your help and expertise - Don't know where we might end up next year but if we need help from a travel agent you are the best.

19 December 2017 at 11:58 am
Leo Kearney

A big thank you to MTA Travel Sarah you done a great job I could not say a bad thing about the trip from start to finish the service from both you and the crew was second to none had ball both on and off the boat, you are the BEST see you soon

19 November 2017 at 06:30 am
Glen Allen

Hey Sarah - got back last nite, and honestly wish I could stay there! The place and people are beautiful, with so much sadness lying just under the surface. I couldn't have asked you to do much more for basically a first time traveller. I had an amazing time. THANKYOU! I have already decided I want to go back next year, but to delve a little deeper. I would love you to help me out with that if you are interested

21 September 2017 at 05:40 pm
Helen scott

James & I are very pleased that we have personal travel agent to help us with our cruises and getaways. We enjoyed our few days away on the Explorer where we found staff polite and courteous. Had a great room with superb views of the ocean. I would highly recommend Sarah for your travel needs. Looking forward to our next organised getaway. Thanks Sarah

13 August 2017 at 06:52 pm
Sharon Carey

We have just returned from a 2 week holiday in the NT. From the early planning stage right through to the last day everything went to plan, no problems at all. We had ample time in Darwin to explore at our leisure and we also had a number of tours planned for us by Sarah. The accommodation at all destinations that Sarah chose were all very good, comfortable and clean. The flight over Kakadu is a must do, and by far our highlight of the trip was spending a day in Arnhemland with Arnhemland Cultural tours. We were taken into some beautiful areas and caves by an excellent guide, highly recommend this group. We would also highly recommend Sarah and thank her for putting all the pieces together for our trip. Came home tired but had a wonderful time, thanks agin Sarah

26 May 2017 at 09:14 am
Gil Gordon

Thanks a million Sarah - we had one of the best holidays of our lives. Everything you organised worked well and the connections were seamless - Anaheim/Utah/San Francisco/Hawaii - fantastic. For us the highlight was the Muir Woods National Park in San Francisco - a cathedral, incredibly beautiful and peaceful. My tip - arrive before 8am in the morning so you can get parking close to the entrance and get to enjoy the woods before the masses of tourists arrive. Thanks again - you're awesome!

12 March 2017 at 07:13 am
Leo Kearney

Had a great week with my family and grandchildren in Mid Qld thanks M T A you done a great job

02 January 2017 at 09:45 am
Amanda Edwards

Thanks so much for organising our little weekend getaway with our kids. It was so simple, we told you what we wanted to do in Sydney, and you found us beautiful accommodation with easy access to everything!! Our kids loved the experience of being in a "fancy hotel" and absolutely loved going to the Zoo. Thanks so much again, we'll definitely come back to book our next trip xxx

20 September 2016 at 12:32 pm
J W

Thankyou for organising our last few trips - you made everything run very smoothly. Hope to book another soon!

26 July 2016 at 12:19 pm
Philippa Feher

OMG! I am seriously in paradise...it needs to be added to your bucket list...the kids will love it. Thinking of moving here...30 degrees and don't want to come home especially when the barmen know my fave cocktail :-) Have fallen in love with Fiji! Thanks so much for your advice and help getting me here. Now if you can just find a way to keep me here a bit longer.......?

26 July 2016 at 12:17 pm

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