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Testimonials

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Vicki's clients sharing their experiences
Aaron Luo

Always a pleasure to deal with Vicki, she is a breath of fresh air in the travel industry! We have been dealing with Vicki for several years and she has always been helpful and pro-active in finding us the correct trip for our needs especially when it comes to navigating the plethora of cruise lines and opportunities out there in the market. Her knowledge of the cruise lines and their offerings has guided us to select some of the best vacations we have had. On average we cruise 2 or 3 times a year and depend on Vicki to find us the best ships and deals. Her help and advice in difficult unforeseen circumstances (especially during the Crystal Cruises collapse and bankruptcy) as well as change of itineraries - is an assurance that gives us the confidence to book time and again through her agency. We have recommended her services to several friends who have all been more than satisfied with her services. Highly recommend!

04 December 2023 at 10:00 am
Dawn and Peter Gleeson

Vicki has been our travel agent for several years and we have completed numerous trips overseas where she has organised the itinerary. We have just returned from a visit to Iceland and Greenland and once again the organisation was flawless. Vicki's attention to detail gives you so much confidence when overseas. We are in the process of planning our next trip with Vicki and look forward to another adventure with the knowledge that all the details will have been taken care of.

06 September 2023 at 05:01 pm
Stephen Spry

Just a quick note to say thank you so much for your help in organising our holiday – we had a fantastic time. We managed to get a lot of rides in at the theme parks – by my count, 21 different rides across the three parks over 4 days. The fast pass pack at Universal Studios made a big difference there. Without it, we wouldn’t have been able to even get to some rides (let alone skipping the wait times). The Japanese guides were all very friendly and helpful, including having someone to walk us through Tokyo station – that would have been a challenge without their guidance. The hotels were great: the small Hotel in Kyoto was in a great spot (we were also able to use the close-by subway to get to the downtown area, and having the Imperial gardens across the road was convenient). The Osaka hotel had a fantastic vibe to it and was an easy walk to Osaka station (to get to/from Universal). Then the hotel in Tokyo (Keio Plaza) was in the perfect spot, nice and close to Shinjuku. Having the club room there was great also (we love a good club room!!!). The hotels also helped with luggage transfers – although the luggage transfers meant we had to send them the morning of the day before we left, so we lived out of a small case between us for the last night of Kyoto and Osaka (worth it though for the convenience of not having to take cases on/off trains). Amelia from EXO was fantastic. Especially with the language barrier, it was such a relief to be able to speak with someone local who could help us out. If you’re speaking with the people at EXO, please share our gratitude for what she did for us. It made a big difference.

08 May 2023 at 10:07 pm
Wayne Hinchcliffe

We have had the pleasure of knowing Vicki Williamson for over 25 years when she was an agent with Abercrombie & Kent. Following the sudden closure of their Sydney office, we continued with her in another agency for our overseas travel arrangements and then subsequently joining MTA as an independent agent. We have always found her attention to detail and general knowledge remarkable, providing us with memorable holidays free from concern. We have no hesitation in recommending Vicki to friends wanting interesting and care free holidays within Australia and Overseas. WH & JH from Sydney

01 January 2023 at 03:22 pm
S F

Hi Vicki As requested here is some feedback. Tauck its normal superb organization. Itinerary and scheduling very good, attention to client wants and requirements could not be faulted. Accommodation very good and usually best available in towns and cities we stopped in. Local guides extremely knowledgeable. Our tour director (Jeff Bennett) was outstanding. Viking - Bordeaux cruise. Viking have been doing this cruise for sometime and it is just goes like a well oiled machine. The riverboat very comfortable, itinerary very good and cruise director (Oliver) again was tops. Viking Mississippi This is a new class of ship for Viking and is a cross between their river boats and their ocean vessels. As such staterooms considerably larger than the usual river boats and very comfortable. About the same size as we had on Oceania concierge level. The new ship has only been in the water for a couple of months and as with any new ship there are always minor teething problems. The Viking crew were expeditious in looking to overcome any issue as it became apparent. Due to US regulations she is US flagged and US crewed. As such there still needs to be some training by Viking to get the level of service standards up to normal Viking standards. Oceania- Insignia A very pleasant ship, comfortable with very high standards. Food excellent, lectures top class. Itinerary well thought out and good port visits. Again staff took care of any particular dietary requirements expeditiously and efficiently. Thanks for all your help in organizing this trip. S&SF / Sydney

13 November 2022 at 05:22 pm
Ross Collins

Vicki has now helped us plan 2 adventure holidays - 10 years apart! The process has been very collaborative and has worked flawlessly. Vicki is so knowledgable - if she hasn't been to the places you're planning to go herself, she usually knows someone who has. We've seen Polar Bears, Grizzlies hunting salmon, Humpbacks bubble-net feeding, Northern Lights and more. I'd recommend anyone who has a complex holiday to plan to work with Vicki.

12 November 2022 at 04:40 pm
C B

Sitting here in our “fishing trawler “ in the waters surrounding Santorini, we have to pinch ourselves to check our viability. We are having the most wonderful trip blessed by warm days and sparkling blue skies. Regent Seven Seas has been excellent with a real step up in the staff and shows. Can’t fault anything with the destinations; all quite magical packed with the antiquity that we sought. More detail for you on our return. Our heartfelt thanks to you for making it all so smooth for us. Regards C&T of Sydney

07 November 2022 at 07:21 pm
Vickie Kerin

We were very impressed with the trip prepared by Vicki Williamson for our recent trip to New York & Hawaii. Like many we were apprehensive about travel since Covid & Vicki made us feel secure in our decision to embark on travel once again. It was a wonderful adventure and with Vicki's thorough attention to detail we knew everything had been planned perfectly. The accommodation was excellent & we felt secure knowing that our transfers would get us to where we needed to be. Vicki was very flexible when dealing with us as we did change our minds on where our journey would take us & it was no trouble for Vicki to make changes that we decided upon. She went to great ends to research the best options for us given the disruptions of the past few years. Thank you so much Vicki for your dedication to assisting us with your exceptional travel planning. We look forward to planning another travel adventure with you.

18 October 2022 at 06:20 pm
Dawn G

Once again thanks to Vicki our trip went smoothly despite a very late cancellation due to Covid and having to completely rearrange the booking. It is such an asset to have the support of someone who is so efficient, reliable and thorough. It gives you confidence as you head out for your adventure! Dawn G

12 September 2022 at 03:06 pm
Duncan G

We had a great time in Singapore. Loved the food, the shopping, the museums and art galleries. The Fullerton Hotel was amazing. Wonderful location and magnificent old building. It was so lovely to come back each afternoon to a cool, cleaned room. Thanks for arranging the upgrade because we had a number of the inclusive afternoon teas and evening cocktails. The service was amazing. The staff were so very friendly and cheerful without being obsequious. Flights were good. Few people and no queues. So overall a great holiday. Thanks so much for arranging everything. We will be in touch for our next holiday. D&R (Qld)

09 September 2022 at 08:39 pm
John Hassett

Just back home from our first post-Covid European holiday. Yet again Vicki arranged a wonderful 5 weeks- flights, cruise, transfers, trains, accommodation- she did the lot. Vicki continues to excel in her recommendations, organisational skills and her meticulous planning. Her hard work, knowledge and very pleasant demeanour always results in a memorable holiday experience. A wonderful holiday- thanks in no small way to Vicki. Vicki simply is an exceptional travel planner. Bring on the next holiday. Thank you so much. John and Sandy Hassett.

21 August 2022 at 12:30 pm
Colleen F

I have nothing but very high praise for the wonderful trip you organised for us!! I’m so happy to have experienced Kangaroo Island with the wonderful tour company Exceptional Kangaroo Island. Lovely Michael was just fabulous and so knowledgeable. Brilliant! SA is a wonderful place to visit and I’m sure you have many folk ready to travel far afield! I’ve recommended your services to everyone I have been able to tell about how wonderful you are!

14 August 2022 at 04:33 pm
John & Carmel Burton

Vicki has been our travel agent for some time. She is a lovely person but additionally she is an exceptional travel agent. Her attention to detail and her professionalism is obvious, as is her commitment to her clients, which doesn’t stop when the trip is booked. We cannot recommend Vicki highly enough.

19 June 2022 at 01:48 pm
R W

I just wanted to say ‘thank you’ sooo very much for the absolutely brilliant holiday you organized for all of us.I absolutely LOVED the KI experience and everything was just perfect. Your attention to detail, the tour company were outstanding and each and every day was just wonderful and just got better and better. You are amazing!

15 June 2022 at 08:33 pm
G B

We are home safe and sound. The Seabourn voyage was very special, being with 6 friends on a ship a third full was a joy for two COVID scared sailors. The staff exceeded our expectations as did the improved food quality. Zero complaints. We were treated like royalty by officers and staff. We were full of nerves as all our friends told us we were crazy sailing, but we had the best time. A wonderful voyage; happy chaps indeed . Thank you for your assistance and so glad we were your first clients to sail. Loved working with you; your attention was superb. GB from Sydney

09 June 2022 at 01:37 pm
John Hassett

Following a recommendation from Vicki, we stayed 7 nights in the Chapel Suite at this quaint and quiet ex nunnery, (Margaret River Guesthouse) which is a short close walking distance to Margaret River town. The breakfast and afternoon tea were delightful and the hosts are most accommodating and helpful with ideas for daily activities. Room was very comfortable and surprisingly quiet. Lovely gardens and very relaxing atmosphere. Modern conveniences set in old style guesthouse. Very good value for money. Thanks Vicki for the recommendation and for organizing yet another memorable trip. J&SH from Perth

06 June 2022 at 08:55 pm
Neil Staples

Hello Vicki, Today marks the 14th day of my return to Perth, my impending release from quarantine, and the end of my journey to the UK. It was always going to be a tough journey, and there was no escaping the hard, immortal facts. Despite the challenges, we were able to create such a loving environment around Mam, complete with family and her closest friends. I had 9 days with Mam before she passed, for which I am so incredibly grateful, and I want to acknowledge the huge part that you played in realising this. Gratitude is also held by so many other people that you don't know. Thank you so much, for all your hard work, going way beyond every conceivable expectation, and taking care of me throughout this difficult period. Neil

25 November 2020 at 03:32 pm
Linda P

We had a lovely time on our recent holiday and will be looking to do future travel together. Thank you for booking us into the Kowloon Hotel - fabulous room, location and food. No problems at all during our stay in Hong Kong. Also our transfers were worthy of praise. It’s now the 4th time I've stayed at Blue Zea (old Breezes). Very happy with the room, staff, service and hotel generally. At times there was some noise from the swim up bar area - but I think I'm just getting to the stage where I like peace! Can't begrudge people having a good time. Thanks for all your help. LP Perth

09 November 2020 at 01:57 pm
G Pynt

Our stay at the Marriott Melbourne was superb. They could not have done more for us and the room was more than adequate. Theatre 50m away- had to walk because the cab wouldn't take us. Airport bus service 150m walk away. Thanks for all your help in organising. G&RP of Sydney

09 November 2020 at 01:01 pm
A Lou

Crystal Mozart is fabulous - I don’t know why they are going to retire this boat because it is still in very good shape. And the service, definitely the best service of all cruise ships. And we will definitely stick to Crystal river cruise ... forever

09 November 2020 at 12:56 pm
Robert Merrick

Dear Vicki, Having understood our requirements, at short notice you found us just the right plan, taking account of our particular interests, likes and preferences. Hotels in Vancouver and Cincinnati were well located for our purposes. The cruise to Alaska took us to quite unique places, amazing natural landscapes and wildlife. Accommodation was excellent, both on board and at the termination ports. As always, your attention to every aspect of what a traveller needs was faultless. We will count on your expert guidance again, you can be sure.

16 December 2019 at 12:59 pm
VICKI BROWNLEE

Dear Vicki, We have just returned from our Crystal cruise and I wanted to thank you once again for the wonderful job you do by organising our holidays. It was such a pleasure working with you on our itinerary. Your experience is invaluable and advice is spot on. Everything went like clockwork, from the time we left home, our flights, transfers, excellent hotels, interesting tours and of course, that beautiful ship. Your hard work and ability to anticipate any problems, take all the stress out of travelling so we can enjoy all the fun. Many thanks Mark and Vicki

15 July 2019 at 06:11 pm
Robert Merrick

Vicki arranged for us recently a wonderful, restful and most interesting cruise. When presented with a challenge Vicki knew exactly what was right for us to add to a prearranged specialist tour. It matched our taste in scenery and variety of western cultures. Our experience was absolutely to our liking. Thank you Vicki.

27 November 2018 at 02:38 pm
VICKI KIMBER

I've been a solo traveller for 7 years now and a dedicated Crystal cruiser having cruised on both their amazing Serenity and Symphony ships. For me cruising ticks all my boxes especially on a Crystal ship. Firstly the level of warmth and genuine attention and interest from the crew and officers is hand on your heart beautiful...when boarding you are welcomed with "welcome home Vicki" because you have indeed come home to your Crystal family. Crystal Cruises provides the traveller with a 6 star all inclusive cruise with a level of comfort you don't want to leave. World class dining options provide all that you desire paired with exceptional international fine wines. There is nothing missing when it comes to your dining wish list. Your choice of stateroom will provide the luxurious comfort Crystal is renowned for and perfect attention to detail by your stewards who look after your every need. Crystal Cruises itineraries are magical no matter where in the world you cruise providing well planned day tours and exceptional information about all your destinations, nothing is left to chance and your safety is paramount. My solo travel experiences have created beautiful memories exposed me to world wonders and along the way meet outstanding people who many have become lifelong friends. In closing Vicki Williamson has been my stellar travel agent for all my Crystal Cruise voyages. Vicki is an outstanding meticulous agent who with her extensive travel experience will enhance your travels to perfection with helpful suggestions ready contact and brilliant before and after care and consideration. Wishing all who read my note happy and safe travels and enjoy making new travel memories.

03 October 2018 at 08:19 am
Neil & Meredith McDermott

Dear Vicki, thank you for arranging our recent trip. It all went very smoothly owing to your expert advice & skill. The flights were all fine & the Dreamliner was one of the best flights we have had to Europe. All the hotels were very comfortable, and your choice in Lyon was just great - so atmospheric & comfortable in the Old Town. The Seabourn cruise was excellent, as expected, & the Viking river cruise was also very interesting & our cabin was as good as on Seabourn. Thankyou for your attention to detail which makes the trips you arrange so enjoyable & free of any problems. Kind Regards, Neil & Meredith

20 July 2018 at 05:03 pm
John Blenner-Hassett

Have just returned from another European holiday organised by Vicki! This time she even managed to negotiate the French Rail strikes for us. We have had Vicki organise our overseas holidays now since 2010. Luxury cruises, land content, airflights, tours - every aspect of our holidays . And all done with meticulous attention to detail, good humour and thorough professionalism. Vicki really is a gem ! She forgets nothing and has great ideas and recommendations. We couldn't imagine holidaying without her ! John and Sandy

04 June 2018 at 01:16 pm
Greg and Renee Pynt

We have been using Vicki some years for all our travel. Always comes up with innovative ideas developed from her years of experience. Bookings, changes all handled with skill and good humour. We have just returned from a trip to Israel and Jordan- not the easiest places in the world. However, as usual absolutely no issues even on the Allenby bridge crossing from Israel to Jordan and return

16 May 2018 at 02:25 pm
Robert Merrick

After 6 months of intense work, we needed a break. Vicki recommended the perfect recovery - back-to-back cruises over 3 weeks. She guided us through all aspects of the arrangements (our very first sea cruise) flawlessly. Vicki is a true professional, and we will be calling on her to put together our future land and sea cruise holidays. R and I

01 February 2018 at 11:45 am
John Frith

Vicki is the ultimate travel professional. We have booked seven cruises and two land tours through Vicki and all arrangements have been seamless. Her attention to detail, her care for and her rapport with her clients make it an absolute pleasure dealing with her. S and S

05 May 2017 at 01:37 pm

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