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Testimonials

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Fiona's clients sharing their experiences
Julie Sullivan

We have just returned from a round the world cruise which left Sydney 30/4/2024. Again we only trusted Fiona to handle and mange the booking as Fiona has a clear understanding and insight into what we like when travelling. Fiona also adds special additional touches to the cruise which are always a wonderful surprise. I would only use Fiona when arranging any of our travels as Fiona will ensure all details are correct prior to departure. If Fiona does not know the answer to a question then she will go over and beyond to get clarification so we are all understanding the particular requirements e.g. visa's. Once again thank you for all that you do Fiona!

21 August 2024 at 01:55 pm
Cheryl Marchant

Thank you Fiona for organising and doing the booking for us. As always everything was done very professionally and Fi checked in with us regularly making sure all was under control. We always use Fi’s knowledge as she takes good care of us in regards to helping us through things we are not sure of. I have had to contact her on occasions and she always come back with the answers or she works on it till she can give us a satisfactory answer to our question. We will always use Fiona’s skills to book our holidays as we have peace of mind that it will all be done the correct way first time. We have also found she is a good listener so she advises on the information you give her.

04 July 2024 at 07:28 am
Anne Byrne

Fiona organised our recent 19 day New Zealand South & North Island holiday. We had a wonderful time and all arranged activities etc went as planned. Fiona did an excellent job.

27 May 2024 at 06:34 am
Cheryl Marchant

Had a fantastic time on our Cruise on the Coral Princess. Everything went smoothly and we had a relaxing yet busy time. The ship is very comfortable and the food was very very nice and there was an adequate amount of it. The Balcony room we had just spoiled us for future cruises. It is so nice to just walk out and watch the ocean go by. We enjoyed the company of like minded people and everyone was relaxed and enjoying things. The Entertainment was very spectacular.we enjoyed visiting all the bars and found them very comfortable to sit and do more relaxing. Didn’t want to get off and we are seriously thinking of doing another cruise soon with them. All in all would highly recommend them and the staff of course were fantastic. Nothing too hard for them.

12 April 2024 at 01:56 pm
Michael O’Connor

Great cruise, no issues with the planning of the holiday. Highly recommend.

28 February 2024 at 01:26 pm
Kay Redshaw

Thanks again Fiona for booking another fantastic cruise to PNG every thing was perfect from booking to cruising. Thanks again❤

27 February 2024 at 06:23 pm
Pauline Kimber

Thank you Fiona for your professional service & friendly attitude in arranging our cruises. You make it so easy.

26 February 2024 at 08:05 am
Pauline Kimber

Thank you Fiona for your professional service & friendly attitude in arranging our cruises. You make it so easy.

26 February 2024 at 08:05 am
Pauline Kimber

Thank you Fiona for your professional service & friendly attitude in arranging our cruises. You make it so easy.

26 February 2024 at 08:05 am
Margaret Thomson

Thank you Fiona for organising our second cruise. Your company provides and excellent service.

20 February 2024 at 12:25 pm
Trudy Davis

Fiona has been booking my trips for about 18 years now and there is no one else that i would want to go through to book my trips for me than her. She always has everything covered, especially things that you don't even think about which makes it a very stress free holiday. And this most recent one was no different!! Have just returned from a 9 night cruise of the Pacific Islands on Carnival Splendor. I recommend Fiona to anyone that is looking for a travel agent to help them with any travel needs that they might have as i know that they will always be looked after. Thank you once again Fiona, you are awesome xoxo

13 January 2024 at 06:55 pm
Cheryl Marchant

Thank you once again. We really appreciate all the hard work you go to ensure we have a great holiday. Was a fantastic surprise to find a thank you gift from you when we got to our room. As always you make it so easy for us with your recommendations and helpful hints. It all went smoothly of course and made the holiday that much more fun because we weren’t stressed about things. We are certainly looking forward to the next holiday you have booked for us. We will be in touch for the one after that. Thanks again Fiona always a pleasure looking and planning with you for our next one.

13 January 2024 at 03:26 pm
Julie Sullivan

We booked through Fiona to go on Princess Cruise Ship -Coral Princess for a 10 day cruise embarking Brisbane to PNG. Princess cancelled the Rabaul port but otherwise was a fabulous cruise. The Conflict Island's were absolutely spectacular. Once again Fiona comes through with seamless holiday arrangements. Fiona also attends to personal details like chocolate covered strawberries in the cabin on arrival.

30 December 2023 at 03:17 pm
Julie Sullivan

We booked through Fiona to go on Princess Cruise Ship -Coral Princess for a 10 day cruise embarking Brisbane to PNG. Princess cancelled the Rabaul port but otherwise was a fabulous cruise. The Conflict Island's were absolutely spectacular. Once again Fiona comes through with seamless holiday arrangements. Fiona also attends to personal details like chocolate covered strawberries in the cabin on arrival.

30 December 2023 at 03:17 pm
Cheryl Marchant

Thanks to Fiona we had a fabulous holiday again. Everything she was responsible for was done so no hitches. Enjoyed New Guinea and another crossed off the bucket list. Fiona has organised our next two cruises so we are confident that and relaxed cause we know she will have everything under control and sends us a gentle reminder if she sees we haven’t done our bit. Thank you Fiona for looking after us. We would certainly highly recommend Fiona which we already have.

15 October 2023 at 08:41 am
Cheryl Marchant

First time Cruisers and we had such a good time we booked another while still on board. Fiona did all the hard work all we had to do was choose the Cruise and let her know when we wanted to do our next sail away. We emailed her from on the Ship with our preferences and it was done in less than a day. Thank you so much Fiona we are hooked.

31 July 2023 at 02:01 pm
Julie Sullivan

Fiona you did it again! Seamless travel from embarking on the Royal Caribbean Ovation of the Seas from Sydney to Hawaii to flying back into Sydney. Once in Hawaii stayed at the Outrigger Reef Waikiki Beach resort where our room was upgraded and had terrific views of the beach and overlooking the pool area. Fiona organised a full day tour (8-9 hours) of the city and Pearl Harbour which was fantastic! We both enjoyed the 3 night stay in Honolulu. The transit from the Outrigger to Honolulu airport was on time and arrived at the airport in plenty of time for check in. You will always be our travel agent Fiona as you understand our travel requirements and all goes to plan.

08 May 2023 at 06:49 pm
Julie Sullivan

Finished an 8 day cruise on Royal Carribean Quantum of the Seas from Brisbane with ports in Noumea, Mystery Island and Port Vila. I was not impressed with either the ship or the cruise. This is not Fiona's fault but just a bad judgement call on my behalf! Too many out of control parents and children! Noumea was lovely and would go back to explore New Caledonia another time. Looking forward to Fiona organising our next adventure.

25 February 2023 at 04:41 pm
Margaret Thomson

Thank you Fiona for organising our cruise and thank you for the strawberries.

23 January 2023 at 10:01 am
Julie Sullivan

We have just returned from a 14 day Princess cruise to NZ. Sailed from Brisbane on 19th December which was both my husband and my birthday. When we entered the stateroom there was a birthday cake and chocolate coated strawberries to greet us! Thank you Fiona for your attention to detail and ensuring we could celebrate our birthday along with all the other amazing thoughts you have around making our travel memorable. I would not consider any other travel agent. Fiona is remarkable for her personal considerations on making all our travel seamless and ensuring all goes to plan.

06 January 2023 at 10:34 am
Lynette Johns

Thanks Fiona for organizing an amazing cruise. Princess upgraded me to platinum card after only my 2nd princess cruise much to the horror of well seasoned travellers. I was pleasantly surprised with Port Lincoln. Had a wonderful time at Boston Bay Wines with owner Tony Ford.

12 January 2020 at 10:47 am
Madeleine Badger

We had a very nice 7 day cruise with my brother Ken the seas were very smooth.The shows in the Princess Theatre were excellent on every night ,all meals were enjoyable in the Traviata restaurant great service from the staff overall We have deposited $100 each for a future cruise we have 2 years to decide. Possible looking at departing from Brisbane on November 5th 2020 to New Zealand on the Sun Princess 14 days. Wishing you all the best for Christmas and the New Year. Madeleine & Jeffrey

26 November 2019 at 04:16 pm
Brenda & Noel Hayes

What a wonderful trip we’d had. Three months of touring Spain Ireland UK Paris Croatia and Italy. We travelled by bus train car and boat. With Fiona's organisation we never missed a beat. Everything went smoothly. The MTA app brilliant. Fiona checked us in on all our flights we just rocked up to airports and climbed aboard. Thank you Fiona for making our trip so easy. We had the best time and cannot waitfor our next adventure. Thank you again Noel & Brenda

31 October 2019 at 08:36 am
Tallis Deale

Me and my girlfriend are going away for a month to new Zealand and we would like to rent a campervan to travel around. We have 90% of it planned out we just need a hand with a few things

27 September 2019 at 02:38 pm
Kristy Androutsos

Fiona helped plan & organise a family holiday to Greece. The accommodation choices were perfect, all transport was sorted and we had no unexpected out of pocket expenses. Everything we wanted was included and all within budget. The MTA travel app was very useful in keeping us on track. Fiona was recommended by a friend & I will definitely go through her again. Thanks again Fiona for organising our trip of a lifetime! It was amazing!

27 July 2019 at 09:43 pm
Bernie Zietlow

Our Fiji trip was much more than we hoped for. Everything arranged by Fiona went as planned and on time and our accomodation and the staff were awesome. We also had a couple of bonuses in a room upgrade and Business class upgrade on the flight home. Well done Fiona.

19 April 2019 at 11:51 am
Richard Grob

I contacted Fiona to arrange our three week holiday to New Zealand due to the exceptional skill she applied getting our bowling team to Sydney for a State Pennant. We provided a basic itinerary & suggested inclusions want to see /do during our visit', Fiona returned with a package including air/rail/ferry/hire car/accommodation, she accepted a number of alternative suggestions & amended bookings to suit. During our holiday a bridge collapse required a number of cancellations & amended bookings which Fiona arranged & provided up to the minute advice & suggestions to remedy the situation. We enjoyed a great holiday due to the organisational skills & support provided by Fiona she comes with our highest recommendation. Thank you Fiona.

11 April 2019 at 08:50 am
Emma Sacco

We had a great time in Italy and everything went to plan. Buying flights on sale (thanks for keeping an eye out, Fiona!) meant they were a great deal. The accomodation was good value for money and the tours we did were varied and interesting. Will definitely book through Fiona for future travel.

30 October 2018 at 05:36 am
Danielle Brown

My husband and I were fortunate to be referred to Fiona to organise a special international holiday. Everything was perfect, all went so smoothly. Fiona listened to my needs, and expertly made minor suggestions to my original idea of what the holiday would be like. I will definitely be recommending her to friends and family.

01 September 2018 at 08:29 pm
Richard Bakarich

The only negative ; did not go for long enough . All else worked as Fiona had planned. The service offered by China Southern was faultless ; the planes were A330 , which worked well in Business Class. I would be happy to talk to you about any other trips which might float into my plans.

04 May 2018 at 02:47 pm
Maribel Haynes

My friend recommended Fiona Snell.She was very helpful and well organized. You don't have to worry about anything .Very Satisfied I will recommend her to all the people that like to travel. Keep up the good work Fiona Snell.

28 April 2018 at 01:07 am
Maribel Haynes

My friend recommended Fiona Snell.She was very helpful and well organized. You don't have to worry about anything .Very Satisfied I will recommend her to all the people that like to travel. Keep up the good work Fiona Snell.

28 April 2018 at 01:06 am
Meryn Kelleher

What I like most about Fiona (and there's lots to like!!), is that she really listens to what you want and tailors everything to suit you. She's very experienced and has lots of suggestions, but is also open to new ideas and will find a way to make things happen. For these reasons, and the fact she's such a lovely person, I always contact Fiona with my travel plans. I highly recommend her.

31 October 2017 at 09:38 am
Rebecca Davidson

No trip too big or too small for Fiona! Our family has been using Fiona for all our travel arrangements for years. Fiona gets it right everytime, she knows the best places to stay for people of all ages, and nothing is ever a problem. We wouldn't travel with anyone else. Thanks Fiona for organising the best holiday's AAA

04 February 2017 at 11:55 am

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