Justine

We have used Justine on multiple occasions, and she always delivers. On this trip to Vietnam and Thailand, Justine managed to secure a room upgrade on a cruise boat to Ha Long Bay. The room was amazing and certainly added to the experience of the cruise itself. We also received an unexpected bottle of winer upon check in to another hotel, again greatly appreciated and totally unexpected. Of course, Justine cannot physically arrange these little extras but no doubt behind the scenes she has established relationships that assist in these things happening and she also must have an ability to ensure the hospitality businesses she chooses provides first class service. The trip itself was amazing, and the tours recommended were exactly what we were looking for on this trip. Everything went smoothly, as is always the case when you book with Justine. As always, I recommend Justine Frost for all your travel requirments.

Justine provides a wonderfully efficient service. Her experience and knowledge is vast and as a result, all the bookings she organised with flights, accommodation, etc went so smoothly. We've booked and managed our overseas trips ourselves in the past, but now engaging Justine's services provides me with the peace of mind that nothing's been missed, she provides some great suggestions/recommendations, and she's usually able to access better pricing than I can, so her great service doesn't actually cost me anything! Bit of a no-brainer really!

I can highly recommend Justine to anyone planning a trip to Japan. We were a group of four singles and felt very well taken care of. The standard and locations of the hotels she recommended were excellent and the air and train transport between the larger cities was well organised.

I could not be more thankful to Justine for all the work she put into my trip. It couldn’t have been planned more perfectly. As a first time solo traveller, it made me feel confident to know everything was sorted and that she was available for queries along the way.

Justine recently helped us organise our dream holiday to Europe. Justine made the experience of organising the holiday specifically designed to our requests and personal needs very straight forward. She gave suggestions for alternative accommodation when she believed it was a better alternative. She was always right! Her communication skills were amazing prior to the trip, during, and after the holiday. We highly recommend Justine for all your travel needs and cant wait for her to organise our next European holiday.

I needed help with finding hotels in Japan and Justine found me ones that met or exceeded expectations. It helped to make it a great trip for us.

I have recently returned from a trip to see my very ill son and his family in Sydney. I had attempted to book an AirBnb on line without success. Understandably I was I was very stressed and anxious. I contacted Justine and she coped well with my anxiety as she searched for a suitable accommodation and airfares. Justine spoke calmly as she searched and was able to detect my needs. She found a quiet and spacious place with good access to public transport, great cafes, and a gym, as well as garden spaces to relax and unwind in. Thank you Justine I am eternally grateful.

Another holiday booked via Justine. Everything goes smoothly when you book with Justine. Highly recommended.

Justine has looked after our large musical tour group superbly for the past two Europe tours organising flights and our accommodation. With some really specific needs and the composition of the group across a range of ages let alone all the musical gear we have to take, it poses quite different challenges. She readily takes this all on board in her scheduling and selections of accommodation which is both reassuring and has contributed to the success of both of these tours.

Fabulous communication and organising- thankyou Justine for a wonderful trouble free holiday

This was the first time I had booked a holiday with Justine and I am so impressed I feel Justine went above and beyond to make my trip easy and memorable I can’t thank Justine enough for her knowledge and care I felt very looked after thank you so much I will definitely be booking with Justine again on my next trip Highly recommend

Justine is the most efficient travel agent I have booked with. I will only use Justine now. I don’t waste my time booking myself or trying elsewhere - she is worth every cent & makes your booking stress free! Highly recommended.

This was our second time using Justine to help with our travel itinerary, and she was (once again!) excellent! Highly recommend.

Justine is my go-to for organising my business travel. She is super responsive, always available in the event of a crisis and somehow comes up with super deals you can never find online. She is well travelled and very experienced. I can't recommend her enough. Thanks Justine!

We planned a family holiday to Vietnam with Justine. The booking and planning process was smooth, transparent and efficient. Justine is a great communicator and her travel recommendations were spot on. Her best service came when one family member was too unwell to travel (at last minute). Justine took control, rearranged the tickets/bookings and had us on a flight the next day - all on a public holiday! Highly recommend.

Justine has been our travel agent for over 5 years now and has consistently done an excellent job. Like most people we book some of our own travel occasionally however when dealing with Justine you know any issue that might arise will be handled for you quickly and with a good outcome. As an example, at our recent holiday to the Maldives the resort made an error in relation to a transfer to another island. Justine quickly resolved the issue without us having to worry about doing so ourselves, which would have taken multiple phone calls and emails. In addition, there is no doubt that booking through Justine delivers better service from your accommodation. I assume this is because of the ability of MTA to refer multiple clients to the resorts and this increases the resort/ hotels willingness to go beyond the norm in terms of service- compared to when you book directly. I highly recommend Justine.

I definitely recommend Justine. I have used Justine's services for years now and wouldn't use anyone else. Of course, nowadays you can always book travel yourself, but I use Justine because she often knows some of the little details about the city you're staying at or the hotel that make what would be a good stay great. On occasions I have received a message from Justine during the trips just to check in and see that everything is progressing as planned.

Justine is the best travel agent! Always a pleasure to work with and really knows her stuff. Amazing holiday yet again. Thanks Justine!

I book with Justine every year she is the best. Always recommend to my friends 10/10

Justine was super knowledgeable and responsive when booking our trip to Indonesia and always on hand to answer any last minute questions we had. We will be using Justine again!

Justine did an amazing job planning our overseas holiday, and put in extra effort to make sure we had all the information we needed. A ++ service

Justine was fantastic to work with in planning our trip. She is friendly and efficient and thinks of things that i never did during the planning process. Her knowledge was invaluable and I'd highly recommend her when planning your own holiday.

Thanks for all your efforts in making my holiday in the Kimberley's run so smoothly, I had an awesome trip!

Justine is always efficient, friendly and helpful. For my most recent trip I had one fixed destination to join a birthday celebration, and a vague idea of where else I might want to visit. Justine found and organised an amazing tour, flights and accommodation that all worked perfectly. I had an amazing trip - thank you Justine! I'll be in touch when I've worked out where I want to go next :).

Thanks Justine for organising the most amazing trip for me with my family. I travelled alone with my 2 teenage sons, so it was important that I had a back up in case things went wrong. Justine's responsiveness when flights were changed by the airlines was fantastic, changing our transfers and double checking everything. Not having to worry and logistics, and being able to focus on the travel experience was a true gift!