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Testimonials

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Jessica's clients sharing their experiences
Eddie Lopes

Thank you Jessica the experience since day one was fantastic,

27 January 2025 at 07:08 am
Brigette Croker

I had the pleasure of working with Jessica on my recent trip to Japan, and I know it’s cliche but I cannot recommend her highly enough! From the very beginning, she was transparent and attentive about all aspects of the trip, ensuring I felt confident every step of the way. When my flight times changed unexpectedly, she immediately contacted the hotel to update them, relieving any stress on my part. Jessica’s extensive knowledge of Japan, especially its train system, was invaluable. She provided fantastic tips on navigating the trains, making it easy for me to explore the beautiful cities and landscapes. Thanks to her expertise, my travel experience was seamless and unforgettable. If you're planning a trip to Japan, please call/email Jessica.

26 January 2025 at 09:11 am
Jeff Jones

Jess has arranged many holidays for ourselves and for our quite large family. Her knowledge and attention to detail ensures a problem free, memorable experience. We would not use anyone else and recommend Jess to all our friends.

12 January 2025 at 04:37 am
Simone Harmer

Thank you so much Jess for organizing another wonderful holiday! Jess organized a seamless and unforgettable trip to the UK for us. From start to finish, everything was perfectly planned – great accommodations, smooth transportation, and incredible activities. She truly listened to our preferences and crafted a personalized itinerary that exceeded all our expectations. We’re so happy and grateful for your attention to detail and professionalism. Highly recommend Jess's services for anyone planning a trip, we will definitely be booking again.

21 November 2024 at 07:20 pm
Mandy Conry

Jess has organised a couple of holidays for us the first one was a family holiday to America 10 years ago. She knew all the things to see and places to visit. All connecting flights went smoothly and hire cars were there when we picked them up. Most recently she organised a family trip to Cairns, there again she knew places to visit and places to eat. Everything went without a hitch. So not only does Jess know so much about overseas destinations, she knows so much about Australian destinations as well. If you're thinking of travelling anywhere, Jess is the agent for you!

04 August 2024 at 05:00 pm
John Lawson

We have used Jess as our travel agent for over 10 years, travelling to a range of overseas destinations (Egypt, Phuket, Mediterranean ,Spain and Portugal and Vietnam) as well as within Australia. At all times Jess has been well informed with regard to our chosen destinations and has offered a range of suggestions to enhance our tours. Jess is always organised and has been able to accomodate our ideas and has been prepared to make changes if we have needed to do so (sometimes at relatively short notice). Jess has also contacted us when changes have been made out of our control whilst we were travelling. We appreciated this availability. Jess has shown us that she is willing to work hard to get you the best travel experience possible. We have been very happy to recommend Jess to our family and friends to organise their travels, and would not hesitate to use Jess for future travels.

01 August 2024 at 02:08 pm
Anne Reardon

Thank you Jessica! We had the trip of a lifetime when Jessica organised our travel and accommodation to a family reunion in Canada. In addition to Canada, we travelled across the United States stopping in fabulous locations such as Hawaii, New Orleans, Washington DC and New York. My favourite place in our whole adventure was Prince Edward Island, Canada. Such a beautiful place with so much history (including being the inspiration for Anne of Green Gables). Every booking went smoothly. Checking in for our flights was easy. All of our accommodation was centrally located and exactly what we needed. The MTA app was extremely handy to be able to double check details and have everything handy. We will DEFINITELY be booking with Jessica for our next trip. We were able to relax and enjoy our trip to Canada knowing that all the details had been taken care of by Jessica. Thank you SO much! Anne

29 July 2024 at 09:50 am
Jo Canny

Jessica arranged an amazing holiday to Bali for my 50th birthday celebrations. Everything was perfectly planned and ran smoothly. We had a wonderful time. Would highly recommend Jessica to arrange a trip.

22 July 2024 at 09:26 am
Alex Tapp

Jess is an excellent travel agent. She is easy to work with and has helpful information about airlines and wherever you’re travelling to. Jess is super organised and a delight to chat to. In fact she worked with my whole family on this trip and we’re all very happy she did! Thanks Jess, I will call you again for future trips.

20 July 2024 at 06:13 am
Mark Taylor

My son and I had an amazing trip to Japan all thanks to the hard work and amazing recommendations from Jessica. Jessica organised all our flights and accommodation (which was in the perfect locations for us) and her wealth of knowledge in what to and how to do it was invaluable. We have used Jessica’s service in the past and plan to do so in the future. We would highly recommend Jessica’s service to anyone looking at a holiday.

02 June 2024 at 07:31 pm
Craig Jones

Jess is the best. Just completed my second trip with her this year and the process couldn't be smoother. Always available to answer questions either on the phone or via email and in a timely manner (even when she's away)

22 November 2023 at 12:18 pm
Josh Liebich

Our honeymoon to the Maldives was our second holiday organised by Jess and it was incredible. Everything we asked for with location, arrival and departure dates, and wanting an overwater bungalow was perfect for us. On top of that, Jess used her own travel experience and research to book us into a Club Med experience, an all inclusive package that made our entire time away easy and added to our relaxing holiday. We had a great time and we will definitely be using Jess again for our next holiday.

12 November 2023 at 09:44 am
Karen Taber

We have just returned from the most fabulous holiday to Alaska & Canada, we had a fair idea of what we wanted to see & do but Jess's expertise in planning & organising everything for us made it one of the most memorable we have ever had. We started with an Authentic Alaskan cruise on the Norwegian Jewel, totally relaxed with the most amazing scenery & a land tour of Alaska visiting Holmer, Anchorage, Denali & Fairbanks, all incredible.On to beautiful Victoria on Vancouver Island & a visit to Campbell River & on possibly the highlight of our trip, Knight Inlet Bear Lodge where we seen bear just doing their thing! Rocky Mountaineer was absolutely fabulous, the service & accommodation was exceptional & the scenery was simply spectacular. We had planes, seaplanes, boats, coaches & hire cars & everything went so smoothly thanks to Jess. We couldn't have done this amazing trip without you Jess, thank you so much.

11 July 2023 at 11:38 am
Neill Fernandes

Our Trip to Vanuatu was amazing. We had some minor issues with being allocated a room that we did not pay for but this was changed within 2 days of our trip at Warwick Le Lagoon. Otherwise, the hotel was great with some great food and entertainment. We did some day trips with Karu from Adventures in Paradise. That was amazing. Some spots we went to that we would highly recommend were - Blue Lagoon, Cultural Village, Turtles, Fire Show. We also visited a school which was amazing. The people are all so friendly and we didn't feel scared while walking around the markets and town. Great place for families and the kids had an amazing trip. Thanks to Jessica again for helping us organise an amazing trip.

23 June 2023 at 11:56 am
Phoebe Fisher

Jess was such an amazing help in creating our seven European adventure and we are so grateful. We could not have had a better experience thanks to her knowledge, support and excellent planning. She made sure that every hotel, experience, and transportation she recommended was well-reviewed, within our price range and would make our trip exactly what we wanted. She helped with booking flights, tours, hotels and also sorted our insurance. We appreciated how much she cared about our trip and when hiccups came along she was straight on top of it and worked exceptionally hard to ensure everything was perfect. We feel very lucky to have had Jess' help in organising this trip as I truly believe we couldn't have even come close to the amazing trip we had without her help! We will absolutely work with Jess again for future travel and highly recommend her to anyone wanting to travel.

03 June 2023 at 07:15 pm
Joshua Liebich

Besides the incredible experience and the even more amazing country of Japan, we couldn't have asked for more from you Jess with all your planning, hotel locations, pricing and recommendations. All our flights we perfectly timed and our hotels were in exactly the right spots. Thank you so much and expect another email from us soon to help us with our Maldives honeymoon later this year.

09 April 2023 at 07:45 am
Jeff Jones

We booked a cruise 0n the CARNIVAL LUMINOSA with Jessica. The entire process was very simple thanks to Jessica's detailed but simple and easy to follow instructions and the cruise was fantastic. I will be using Jessica again for future travel and highly recommend her.

17 January 2023 at 11:35 am
Elizabeth Slee

The best trip ever. Jess helped with booking our flights, accommodation and insurance for our recent trip to Italy and stopover in Singapore. Jess was easy to talk to and was a great help in planning our trip. Nothing was too much trouble and she really gave 110%! Thanks to the journey was wonderful!

09 December 2022 at 07:40 am
Jenneane Bevan

We had an amazing holiday to Vietnam and Cambodia! Once again, Jess did a fantastic job organising flights and tours and everything ran smoothly (as expected :)). Jess has a wealth of knowledge when it comes to arranging travel and we look forward to booking our next holiday through her.

27 January 2020 at 05:47 pm
Peter Drake

Tis is the third time Jess has organised an international holiday for us and once again she has done a great job. When I mentioned we wanted to do a couple of tours to Japan Jess had no hesitation in recommending Inside Japan Tours. Jess was able to book these for us and Helen and I had the best holiday ever in Japan. Thanks again Jess for organising our flights and tours, we are looking forward to you booking our next travel arrangements.

17 December 2019 at 02:19 pm
Michelle, Gavin, Pat & Gary Dilliway/Payne

AMAZING HOLIDAY THANKS TO JESSICA Two couples that are time poor wanting to plan a first overseas holiday to the USA!!!!! This thought was overwhelming but became a reality as Jessica had us up and running in no time. The planning process went so smoothly with Jessica giving us plenty of options about our trip. Jessica put lot of thought into the location of the hotels we stayed at which was a really important factor. We can only say that every detail of our amazing holiday went perfect with no hiccups at all. Jessica not only planned a wonderful holiday but gave us every tip along the way so that we certainly felt as though we had seen as much as we could in every place that we visited (even what burgers to try LOL). Jessica is always happy, very easy to talk with and full of ideas from her knowledge of traveling herself. She is easy to contact at all times and very thorough in her work with great attention to detail. We will definitely use Jessica again for our future holidays!!

21 May 2019 at 08:23 pm
Simone Richter

Our trip to Japan was absolutely amazing! My first time in the snow was an experience I’ll never forget. It was very busy in Tokyo airport so we were all so relieved Jess had organised our transfers for us to the snow fields. Our accomodation at the Brownie Cottages in Hakuba was perfect- if we go to Japan again we’ll definitely stay there! It’s close to everything, shuttle buses to all of the slopes and nice and warm with good heating and lots of privacy in our own cottage. Our time in Tokyo was great and the Rose Garden hotel was close walking distance to everything and very clean and nice. Jess makes every trip of ours perfect with everything we’d like included- we’ll continue booking again with her in the future and I’m already recommending her services to family and friends. She’s so thorough, supportive and does everything in her power to ensure you have a smooth and amazing holiday.

13 February 2019 at 09:12 am
Kate Coligan

Huge shoutout to Jessica Hellak from Jessica Hellak MTA - Mobile Travel Agent for organising & booking our Scandinavian adventure. Everything was perfect & her advice on places to stay & things to do was amazing. Jess speaks from experience travelling the world, so her advice is personal & accurate. Highly recommend Jess and her services. Time to start planning the next trip away

10 February 2019 at 12:05 pm
Nick Sward

We are so glad we chose Jessica to plan our NZ trip for a group of 16. She was super attentive to the needs of the group and went above and beyond to ensure the trip would run smoothly. We will definitely use Jessica again for future trips!

24 December 2018 at 06:35 am
Janice Carbone

Jess has been amazing! I had so many reservations about going with another travel agent because I’ve had issues with them in the past (flight centre mainly) but I thought I’d give Jess a go, and I’m so happy I did! Jess was very patient with me, really listened to my needs and never complained about changing flights again and again until I was happy. Then when I broke my leg Jess was the hero - she got in contact with the airline, car company and travel insurance guys to find everything out for me and gave me all of my options so that I had everything ready to either go ahead or cancel. Jess is super sweet, bubbly and really knows her stuff! I’ll be booking all future holidays with her from now on.

08 October 2018 at 03:03 pm
Peter Drake

Jess first organised an international holiday for us when she was working for the RAA, she did such a great job in organising our flights and accommodation we had no hesitation in coming back to her to plan our trip to the USA this year. Again Jess has done an excellent job, organising accommodation in the best locations with easy access to all the attractions. Jess is very approachable and easy to talk to regarding any aspect of your travel. We have no hesitation in letting Jess book our next travel arrangements.

11 July 2018 at 09:45 pm
Peter Drake

Jess first organised an international holiday for us when she was working for the RAA, she did such a great job in organising our flights and accommodation we had no hesitation in coming back to her to plan our trip to the USA this year. Again Jess has done an excellent job, organising accommodation in the best locations with easy access to all the attractions. Jess is very approachable and easy to talk to regarding any aspect of your travel. We have no hesitation in letting Jess book our next travel arrangements.

11 July 2018 at 08:46 pm
D Baker

She has the patience of a saint. I was given very short notice for this international trip, and plans were in a constant state of fluidity. Despite this, Jessica somehow managed to pull together a trip involving nine interconnecting flights, and it went off without a hitch. I will definitely be booking with her again.

29 May 2018 at 01:18 pm
Lauren Pereira

I can't recommend Jessica highly enough! She has planned multiple trips for us over the last few years. All of them have been organised to the highest standards making our holidays completely stress free and relaxing. Jessica's bright and bubbly personality motivates you to make the most out of your holiday. Jessica shares the excitement of planning your adventure with extra enthusiasm and her passion for travelling is inspiring!

23 March 2017 at 11:31 am
Dave Pereira

Jessica has organised our last 4 international holidays. While we had an idea of where we wanted to go, it was Jessica's knowledge, dedication to detail and perfect planning that made our holidays more than we could have ever dreamt of. Jessica was very patient and extremely easy to talk to which made the planning process simple and enjoyable. Can't wait to plan the next adventure with you Jess!

23 March 2017 at 11:30 am

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