Testimonials
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Pauline's clients sharing their experiences
Pauline is an awesome travel agent. She organised our family of four’s 5-week European vacation. No matter whether we travelled by air, sea, car or rail, Pauline had it covered. She was able to quickly address our every query and even when late changes were required it was all handled efficiently and without judgement! I would highly recommend Pauline. Loved the MTA app - our itinerary and bookings were always at our fingertips. Tom and Kirsten
27 May 2024 at 12:25 pmPauline, thank you for another truly fabulous European trip! We are so grateful for your guidance, expertise, knowledge, experience and all the time you put in to plan our itinerary so that it worked so well for what we wanted to achieve. Thank you also for so patiently working through some of our indecisive moments and pointing us in the right direction, I know we tend to have many ideas - but really no idea how to achieve them, yet once again you have helped create for us another wonderful and memorable hassle-free holiday. The MTA itinerary app is a game changer, especially when travelling overseas and using multiple modes of transport, and various accommodations in different places. Everything is easily accessible through the app giving peace of mind for each stage of our trip. We look forward to working with you again in the future, we couldn't achieve our travel dreams without you on board to help us get there. Thanks so much Pauline.
20 May 2024 at 09:39 pmDear Pauline We just want to thank you for all the help you’ve given us firstly when booking our holiday and then cancelling all said bookings when our circumstances changed. Your help was invaluable to us at a very difficult time when John’s health became our first priority. We greatly appreciated your professionalism kindness and prompt attention to our predicament. We wish you continued success Marg and John
20 May 2024 at 08:51 pmPauline Haldane from MTA was a godsend when planning our European trip. She not only ensured we stayed in some amazing places but also provided tips and tricks for our travel. Pauline checked in with us during the trip just to make sure it was all going well - something we really appreciated and was very quick in responding if we had a query or a silly question. We will definitely be seeking out Pauline’s assistance again if we are lucky enough to travel more! Thanks Pauline!!!
18 May 2024 at 10:16 amPauline Haldane from MTA was a godsend when planning our European trip. She not only ensured we stayed in some amazing places but also provided tips and tricks for our travel. Pauline checked in with us during the trip just to make sure it was all going well - something we really appreciated and was very quick in responding if we had a query or a silly question. We will definitely be seeking out Pauline’s assistance again if we are lucky enough to travel more! Thanks Pauline!!!
18 May 2024 at 10:15 amPauline is a fantastic travel agent who I can highly recommend. She goes above and beyond with her service always trying to get the best deal and best upgrade possible for her clients. She has a wealth of knowledge in the travel industry and access to numerous hotels. Pauline is very efficient and professional. Looking forward to many more adventures and travels with Pauline
21 February 2024 at 05:11 pmPauline always goes above and beyond when booking all our travel and accommodation. We have had many successful adventures and amazing holidays through her guidance and support. We feel really fortunate to have such a reliable agent to assist us with our travels.
14 February 2024 at 05:26 pmThank you Pauline for organizing another of our amazing getaways, amazing value , great deals , very quick to respond , very efficient, highly recommended x Darren and Julie x
29 July 2021 at 08:33 amThanks for all of your help organising and rescheduling our stay at Crown Towers Perth! Pauline is very quick to respond and very efficient in her work... will definitely recommend to others and will come back in the future!
14 May 2021 at 04:44 pmHi Pauline, I was actually just about to send you some flowers to say thank you so much. We had such a blast! The pick up from the airport was so lovely and the hotel was a dream. The weather was lovely and it only rained badly 1 day but we were busy at a Thai cooking class so we didn’t even notice. We went island hopping and bike riding, swimming in the infinity pool, drinks by the bar, ate at fancy restaurants and walked up mountains. It was such a blast. The only one thing was that Jase ended up in hospital on the second last day, but lucky we bought the travel insurance through you so that was all covered. Please send me your work address so that I can send you some flowers to say thank you so much. We certainly know who we will be contacting for our next holiday!!! Thank you Sarah and Jason
03 February 2019 at 08:25 amHow to take the pressure off arranging a trip! Thank you so much Pauline for fine tuning every detail - even arranging special requirements for my in-flight meals. It made my trip to Vegas so much more enjoyable. Highly recommend MTA for your next trip.
28 April 2018 at 07:56 pmPauline from MTA Travel organised our wonderful trip to Spain. From the moment we met Pauline we felt comfortable having her handling the logistics of our trip. We flew into Barcelona, flew to Granada, trained from Granada to Rhonda, Malaga, Seville and Madrid. Each step of the trip was well documented with all booking tickets presented to us in portfolio and on our iPhones. Everything went smoothly along the way and we enjoyed every minute of our holiday. We recommend Pauline to everyone who asks about our trip
31 March 2018 at 10:55 amPauline is absolutely amazing! She has helped us plan a trip to USA with Alaskan cruise and most recently, a trip to Europe. On both occasions Pauline ensured we had the best possible trip, considering our budget (somehow manages to get things cheaper than online rates), time-frame and interests of family members. She is a wealth of knowledge and her hotel, tour and travel recommendations and bookings suited our family and exceeded our expectations, as she also liaised with various companies to ensure we were taken care of (even for special dietary requirements) both before and during our trip. Pauline's attention to detail and her personal assistance ensured that we have had the best holidays and that everything ran smoothly and hassle-free. I had total peace-of-mind knowing that Pauline was there to assist at any time we needed it while away. Her travel app is also very useful. On numerous occasions during our last holiday, when we saw our hotels or went on tours, my kids or husband would ask "Did Pauline book this for us?...She's the best!" I have to agree!! Pauline is the best! Thank you for our amazing family holidays Pauline.
15 March 2018 at 04:31 pmPauline was awesome with helping us to plan an amazing trip to Japan. She listened to what we wanted to do, worked with our budget and found us some really great places to stay. She was very organised and we had all of our travel documents on the app which was really handy. I would highly recommend Pauline to anyone who wants to plan a first class trip !!
26 February 2018 at 07:22 pmI would highly recommend Pauline she supported me in planning a two week travel to the USA - I encountered some issues while on holiday and she was there to support me at all hours of the day and night and ensured that the needs of myself and my daughter were met. It is impossible to find this level of customer service and support when booking on line or with large franchised travel organisations. If you are looking for a customised service to meet your individual needs - then Pauline is your go to person.
12 October 2017 at 06:06 pmI highly recommend Pauline to anyone planning a holiday. Pauline helped my husband and I to plan a 3 week holiday around the UK in August 2017. Pauline helped us to plan out the best places to stay in the UK. She recommended and booked some really lovely hotels that suited our needs perfectly. I checked the rates Pauline had quoted to us against the rates online and it was cheaper so she actually saved us money. It was so nice to not have to spend hours researching every hotel, as we fully trusted that Pauline would find a great place for us. We were not disappointed at all and had a wonderful holiday. Pauline also sorted out our car insurance for the trip, and changed our pick up location for us last minute without any problems. The best thing is MTA Travel have developed a handy app for your phone where you can see all the details for your trip very easily, and don't need to carry around any paper work or wade through old emails. You can even contact Pauline through the app if you need to. Thank you Pauline.
11 September 2017 at 05:18 pmWe are extremely fortunate in having Pauline Haldane of MTA Travel as our Travel Advisor. Her expert guidance, depth of knowledge plus attention to detail have given us some truly first class trips. Professional, insightful, and unbiased in her recommendations, Pauline provides that extra personal touch that gives us peace of mind to enjoy a hassle-free trip from start to finish. Be it for business or pleasure, Pauline is who we go to for all our travel requirements. Thank you Pauline.
03 August 2017 at 01:54 pm