About Sarah

Would you like your own personal travel expert, who can save you valuable time with expert advice, exceptional service and global connections? 

As a mobile travel agent with clients all over Australia, I can liaise with you via email, phone or FaceTime at a time that suits you, so if you would like to talk after work or on the weekend – no problem! Let's make an appointment.

My particular area of expertise is group travel, cruising, leisure travel and small to mid-sized corporate travel.

With over 20 years' experience, I am honoured to be an MTA Travel Expert, as only 3% of applicants are accepted as a representative of the company.

TRAINING AND TRAVEL KNOWLEDGE
In 1992 I won the Hales College Dux Award in the Diploma of Travel and Tourism course. In 2009 while raising 3 daughters on my own, and after 6 years of study, I gained a Bachelor of Business and Commerce degree from Monash University.

I am currently in the process of completing the MTA Professional Plus Training Program. This ground-breaking in-house online accreditation program demonstrates a commitment to travel industry professionalism & master-class product knowledge.

AWARDS
As winners of various awards, our clients benefit from big agency buying power.

A previous owner of Grand World Tours, we were finalists in both the Bendigo Bank Business Awards Gippsland and the Baw Baw Shire Business Excellence Awards.

MEMBERSHIPS
We are members of AFTA, ATAS, IATA and CLIA, the exclusive invitation-only Virtuoso Member Agency in recognition of the top 1% of agencies worldwide, and the exclusive Belmond Bellini Club allowing me to offer luxury benefits, VIP upgrades, and complimentary experiences that can't be accessed anywhere else.

CONSULTING EXPERIENCE
My career in travel began in my early 20's - being promoted in my first year to Senior Consultant at Flight Centre South Yarra, followed by Flight Centre Cairns and then Lt Bourke St Melbourne. I was then approached to set up and manage a new store at Harvey World Travel Greensborough, becoming one of the top 10 stores after only a few months of operation.

For 2 years I ran my own award-winning travel business Grand World Tours which was incredibly rewarding and enabled me to meet so many wonderful customers from Warragul, Drouin and wider Gippsland. 

In 2014 I joined the amazing team at MTA Travel, and am now based on the Sunshine Coast in Queensland. Servicing clients from all over Australia including Victoria, Cairns, Sydney, Mackay, Adelaide, Perth and overseas customers in the USA & UK, all holidays are planned with precision either in person or by email, phone, and text.

TRAVEL EXPERIENCE
Over the years, I have been fortunate to travel to so many amazing places including the East Coast of Australia, Europe, UK, Fiji, Tonga, New Zealand, USA, Singapore, Thailand, Hong Kong, and Bali, with some of my travel highlights being:

• Eating in a cliff-top Greek taverna with friends, while watching the sunset at Santorini
• Climbing mountains on the Milford Track walk in New Zealand – truly spectacular!
• Parasailing in the Whitsundays
• Kissing the Blarney Stone (upside down!) in Ireland – now I have the gift of eloquence!
• Seeing the sacred red prawns of Vatulele Island Fiji
• Being serenaded in a gondola in Venice

Whether it's part of your Bucket List or a spur of the moment getaway, what amazing experiences can I help you plan and book? 

Contact me today to get the journey started on your next amazing travel adventure!

Previous experience

Flight Centre South Yarra, Cairns QLD & Lt Bourke St Melbourne (Senior Travel Consultant), Harvey World Travel (Manager), Grand World Tours Warragul (Owner/Director).

Areas of specialty

I specialise in group travel, cruising, leisure and luxury travel. I have extensive experience in almost all areas of travel including river cruising, ocean & expedition cruising, family holidays, honeymoons and 18-35's touring.

Awards
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    100% PURE NEW ZEALAND SPECIALIST 2018 

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    100% PURE NEW ZEALAND SPECIALIST 2017 

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    100% PURE NEW ZEALAND SPECIALIST 2016 

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    CLIA MEMBER 2017 

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    CLIA MEMBER 2016 

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    SP AUSNET BAW BAW SHIRE BUSINESS EXCELLENCE AWARDS 2014GRAND WORLD TOURS FINALIST E-BUSINESS AWARD

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    SP AUSNET BAW BAW SHIRE BUSINESS EXCELLENCE AWARDS 2014GRAND WORLD TOURS HIGH COMMENDATION - FINALIST SMALL BUSINESS AWARD

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    BENDIGO BANK BUSINESS AWARDS GIPPSLAND 2014GRAND WORLD TOURS FINALIST NEW BUSINESS

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About MTA - Mobile Travel Agents

Founded in 2000, MTA is Australia’s original mobile travel network, built on the belief that great travel starts with great advice. Today, our nationwide network of over 450 experienced travel advisors work one on one with clients to design trips that are truly tailored, seamless and thoughtfully managed from start to finish.
In 2025, MTA became part of Helloworld Travel Ltd, strengthening our ability to deliver exceptional service, trusted global connections and exclusive benefits through one of Australia’s most respected travel groups. Our advisors are independent business owners who are deeply invested in their clients, supported by advanced technology, ongoing professional development and strong partnerships with leading airlines, hotels and travel suppliers.

From a travel dream to getting you home safely when plans change, MTA advisors combine expertise and calm problem solving to make travel simpler, smarter and more enjoyable.

Would you like to know more?

Connect with Sarah Bateman

Your MTA Travel Expert