Testimonials
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Susie's clients sharing their experiences
Thank you, Susie, for your excellent customer service Susie is friendly, professional, very attentive and always happy to organise your travel plans as requested and more I highly recommend Susie for any travel and will definitely go through Susie for all our future holidays Thank you for always looking after us and look forward to organising another holiday soon
15 March 2025 at 03:21 pmThank you Susie. Once again another fantastic holiday organized by Susie. Her knowledge, planning and organizing of all our trips over the years has been 5 star. We never hesitate to recommend her to all our friends. Her planning for our next trip is well under way.
22 February 2025 at 11:01 amAgain Susie has exceled and again we will ask her to plan our next holiday.
30 January 2025 at 06:42 pmSusie organised our recent road trip around Tasmania. She booked our flights, accomodation and a National Parks Pass to have entry into all the parks. She gave us very useful advice about where to visit and also booked a cruise for us to Wineglass Bay. Susie has booked many trips for our family over the years and I can always count on her to put together a great package, including flights, transfers and tours. It has always gone smoothly and I know we are in good hands when booking through her. I highly recommend Susie for booking your next holiday, she is so friendly and caring to deal with and always keeps in touch before and after the trip to make sure everything goes smoothly. Thanks again Susie, looking forward to booking our next trip with you
23 January 2025 at 04:14 pmI will highly recommend Susie from MTA Travel to all my friends and family. Susie managed the entire process of our recent family European Trip brilliantly. From her knowledge of flights, accommodation, tourist attractions to meet our specific needs, providing options to choose from, stepping us through the final itinerary before departure, made us feel comfort that nothing was overlooked. Providing all the relevant and up to date documentation through both hardcopy printed format and the MTA App, and explained where to get help should we require it. Thank you very much Susie.
10 January 2025 at 03:38 pmI really appreciated Susie’s help with my trip to Byron Bay. She was always informing me of any possible delayed flights and other transport, and was checking in on me often. I had a positive experience and I appreciate her efforts in helping organise flights and transfers.
11 December 2024 at 12:19 pmSusie is brilliant. Took all the stress out and found entitlements that I qualified for. Will always book through her.
10 November 2024 at 04:04 pmSusie's service has been excellent. Not only in organising a fantastic trip, but ensuring we had everything covered , patiently stepping us through every step along the way. She was amazing in helping us whilst we were on our trip too, making it a memorable and perfect trip, exceeding our expectations. Her knowledge and contacts are first class. Will definitely go through her for all our future holidays and travel. Thanks Susie, you have been outstanding. Regards Byron
06 October 2024 at 12:56 pmBooking my trip with Susie from MTA was so easy. Susie was very helpful in getting my trip planned The MTA app was uploaded with all my flights accomodation and tour activities. The app was so easy to use and all my information was regularly updated when required. Thanks Susie
30 September 2024 at 09:02 amThank you sussie Casalis you make my holidays a pleasure with your knowledge and kindness to help me on my journeys for all my travel needs highly recommend your service and as always keep up your fantastic work
17 September 2024 at 09:27 amSusie Casalis was fantastic to work with. Fromm planning to execution to any questions we may have had while we were away, her service and care was valued. We hope to work with Susie again.
11 September 2024 at 08:14 pmOn behalf of Maree and I, we would like to thank Susie for organising our wonderful 30th anniversary Fiji trip. Her enthusiasm and attention detail to bring this trip together was amazing! Keep up the good work Susie all the best Bernie and Marie
28 August 2024 at 09:23 pmThank you Susie For organising a flawless holiday! We appreciated your prompt communication at all times. Once again many thanks for a stress free enjoyable getaway. Sandra & Ros
21 August 2024 at 04:17 pmThank you so much Susie for organizing our trip. Our trip was great, and all went well. We encountered no problems, and all the services organised went off without a hitch. Thank you for always providing the best service and always looking after us. We look forward to booking our next trip soon.
05 August 2024 at 02:15 pmI highly recommend Susie for any travel. She is efficient, attentive and always finds the best options in terms of accommodation and flights. We will definitely use Susie again for our next international holiday!
09 July 2024 at 01:27 pmSusie thank you for another amazing holiday. We couldn’t have done it without you. This is our second holiday Susie has organised for us. She has made our travels feel so easy and effortless. We told her our ideas and she gets back to us with an amazing itinerary that’s flowing and practical. She is also very knowledgeable and recommended places to visit and places to avoid. This vacation we hired a car and she made this an easy process. We can’t recommend Susie highly enough xx
30 May 2024 at 05:01 pmThank you so much Susie for organising our trip to Vietnam. You took all the hassle out of organising our private tour of 16 days from north to south Vietnam. We had an amazing time and didn't have to think of anything more than what time to meet our guides. Everything was organised and went off without a hitch. We loved that the tour was specifically tailored to our group of 4. We use Susie for all our travel arrangements and have been more than happy with her service, professionalism and dedication. Can't wait for our next trip.
24 May 2024 at 11:53 amThank you so much for arranging our recent trip to Phuket. Everything went well and on time. We thoroughly enjoyed ourselves and look forward to dealing with you in future. Your professionalism and efficiency was well received . Once again thank you Susie.
22 April 2024 at 04:12 pmThanks Susie for a great job you did in organising our Phuket trip - you always kept us informed in what was going on until we left - and for sure if anyone needs a travel agent I will recommend you Thanks again Susie looking forward in getting in touch with you for my next trip
18 April 2024 at 09:54 amWhat a wonderful experience from the moment I called Susie To organise my cruise to the moment we left the ship. Everything was well organised, susie communicated all information and I was able to enjoy my trip without any concerns- thank you very much
28 February 2024 at 05:42 pmOnce again, Susie ticked every box - seamlessly putting together a very last minute holiday plan. Airport transfer, amazing hotels, including butler service., insurance, best value flights.Definitely created memories of a lifetime. Thank you so much for the incredible love of travel, attention to detail, care & warmth for your clients.
25 February 2024 at 06:51 amThank you so much Susie for organizing our trip. Susie - you always look after us and provide EXCELLENT SERVICE. We look forward to making future bookings - Anna and Lew
23 November 2023 at 01:31 pmJust want to say a BIG THANK YOU. The trip was brilliant. The flights, transfers all went smoothly and the hotels were amazing. The Arani and The Shangri La were great. . The rooms at both places were decorated for my birthday which was very sweet and the view from the Shangri La was beautiful as we overlooked the river. All in all, we had a lovely time and really appreciated your efforts on such a quick turnaround Thanks for everything. Gina and John
29 August 2023 at 09:37 amKrystyna and I were very happy with how well you organised this trip for us. Everything went smoothly. We had a great time on our trip. It was a wonderful experience. The scenery was incredible and the views from our hotel rooms were amazing especially Banf and Lake Louise. Our tour guides on our APT trip, Ben and Corinne were very helpful and caring. Amazingly, the first time were set foot in Alaska it was very hot. All my life, I’ve thought of Alaska as a freezing place. We look forward to you helping us plan our next overseas next year.
26 July 2023 at 07:45 pmThank you, Susie, for organizing our Gold Coast trip - had a great time - look forward to booking another trip with you soon. Anna and Lew
12 June 2023 at 12:56 pmMTA, Susie has been absolutely fantastic to deal with and communication, patience’s and passion has been 10/10. Our last 3 trips have been hassle free and recently taken my 83 year old mother overseas with great assistant recommended and provided. Highly recommend your services and cannot thank-you enough. Looking forward to booking our next trip for 2024. Rita
24 April 2023 at 06:29 amThankyou so much suzie for organizing a beautiful trip with my friends we had such a great time you have had so much patience with us patience of a Saint great service I will recommend you to my friends and family ❤️
02 March 2023 at 10:44 pmSusie is amazing woman who went above and beyond to help me in such bad times . I had a trip booked to Italy to attend the motogp all money had been paid .Then covid came and my mum past away ,it such bad time when i was under so much stress , Susie made sure on several occasions that all money had been paid back to me . I would imagine Susie was under a lot of stress her self as well in those times . I would recommend her to anyone know full well she is very connected to you and you're holidays and needs . thanks again for everything you have done
09 February 2023 at 05:49 amThank you Susie for a wonderful well planned trip, everything went like clockwork. NZ South Island was an amazing destination, the self drive option was easy. Highlights would have to be exploring natures marvels of Glaciers, forests and Sound (Franz Josef, Milford). Together with the hype of Queenstown, jet boating down the exhilarating Shot over river was amazing.The contrast between west and east coast of the island was a great experience including the flashy accomodation at Dunedin was lovely. Sitting in the hot springs over looking the stunning turquoise Lake Tekapo was also amazing. Cant wait for our next adventure.Thank you.
27 January 2023 at 06:36 pmA wonderful trip. A needed break! Queenstown, Franz Josef Glacier and the cruise our favourite Thanks Susie
23 January 2023 at 08:25 pmThanks for the welcome home Susie- everything was perfect Look forward to catching up next month and definitely booking our next break with you Thanks again for all your sensational work Ella & Ken
23 January 2023 at 08:23 pmSusie was extremely helpful with my cycling holiday to Sri Lanka with Exodus. She helped tee up flights, tour bookings, insurance and direct me towards visas and other things I might have forgotten. The Exodus trip was outstanding. The guide was excellent and the tour was really well planned. They are also a really responsible company - No riding elephants or tourist traps etc. Susie was excellent with communication and organisation. I will book through her again.
23 January 2023 at 12:14 pmSusie was very helpful and organised to ensure that our holiday was smooth, comfortable and stress free by her constant contact with me on updates wherever there were hiccups. Before we left Australia, our itinerary was already perfect and updated vouchers all done into a docket holder according to dates. Well co ordinated accomodation in each place after Auckland. Transfer to and from Māori experience was timely although it would be even better with transfer arranged for Hell’s Gate geothermal reserve as we had to drive there on our own. Southern Tourer was fantastic. We enjoyed the trip thoroughly with friendly co passengers.
28 September 2022 at 02:18 amBy far the best travel agent !! Susie thank you for the outstanding trip you had organised for us around Italy ! Everything was superb !! Thank you for the reminders of flights transfers ect we have been travelling for years and have never seen such amazing service thank you once again Susie for a trip we will never forgot ! Here comes Paris next year ❤️❤️
07 August 2022 at 10:27 amWe had a good holiday. Highlights were the West Coast Railroad, the Nut at Stanley and especially Freycinet Peninsula. Tasmania is a beautiful place to visit. The people are friendly and the food is fresh and nourishing.For a restful and interesting place to visit I couldn't recommend it too highly.
16 March 2022 at 11:32 amThanks Susie for organizing our accommodation and car in Queensland. The accommodation at Versace and buffet breakfast was great. Thanks Susie for your excellent and outstanding service and making sure all went well. I look forward to organizing future trips with you.
08 March 2022 at 11:44 amThanks Susie for organizing this great package - The tour Food & Wine Tasting at Rochford Wines - great value with wine tasting and food included in the package Thanks Susie - you provided excellent service and I look forward to making future bookings with you.
08 February 2022 at 07:01 amDear Susie, Your service was fabulous and Glenn and I will definitely use your service as our travel agent, for any future flights and accommodation. It is certainly easier having someone do everything for us, as we didn't even have to, pick up the phone. Thanks again, Julia & Glenn
26 July 2021 at 10:33 pm