Testimonials
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Sarah's clients sharing their experiences
Organising a five week European holiday over Christmas 2024 with Sarah was smooth, professional and well organised. She was in regular contact with me and nothing was a bother especially when I needed to change some parts of the holiday plan. She provided suggestions along the way which were invaluable and she was open to feedback when I returned. Her personal and highly professional service were of the highest quality and I will definately use her services again in the future.
29 January 2025 at 04:58 pmFrom the moment we started planning our trip Sarah was terrific. It was so great she was able to sit at our dining room table in piece and privacy to lay our plans out, and to have a good laugh as well. It was so good to have a personal agent like Sarah who we could contact anytime when we needed to, like when we missed our flight. Well Sarah flew into action and organised another ticket and we were on another flight in a few hours. Thank you,Sarah.
07 December 2024 at 12:03 pmWhat can I write about Sarah Day without going on and on? Sarah you are a brilliant Travel Agent and so easy to communicate with and you will be planning many more trips for me. One example how Sarah came to our rescue in Europe……missed the plane and her expertise in travel had us on another plane and taxi a few hours later. Thankyou Sarah as we would have been a headache for you……two old girls to deal with?
06 December 2024 at 09:57 amOur adventure to Japan was amazing, and was made extremely easy for us because of the brilliant organizational skills of our MTA travel agent, Sarah. We could not fault our itinerary. Sarah had arranged everything to a tee. Nothing appeared to be too much trouble for her, and she was an absolute delight to work with. I would highly recommend Sarah to anyone thinking of heading away. No stress involved. She just nails it . Many thanks Sarah.
25 April 2024 at 11:08 amI cannot speak highly enough of Sarah's organisation for our trip to Japan - her App. was fabulous and so informative, accommodation was terrific, guides good. Excellent attention to detail all around. Well done and thank you Sarah.
22 April 2024 at 11:22 amI cannot speak highly enough of Sarah's organisation for our trip to Japan - her App. was fabulous and so informative, accommodation was terrific, guides good. Excellent attention to detail all around. Well done and thank you Sarah.
22 April 2024 at 11:22 amThanks Sarah for organising our Japan trip. You did a great job. The hotels were excellent and central to where we wanted to be. The guided tours were also very good. We would never have managed by ourselves. I hope our upcoming Scandinavian trip works as well. Looking forward to that. Well done. I will certainly recommend you to others. Fiona Buchanan
21 April 2024 at 02:32 pmSarah booked a very well organised trip to Japan with a variety of excellent hotels in good locations , a delightful informative guide and good connections with a driver . Many thanks I will use you again . Sally
18 April 2024 at 03:49 pmSarah’s professionalism, industry knowledge & attention to detail ensure that every aspect of your holiday will be planned to perfection & designed exactly to your needs & expectations. This coupled with her friendly personality & excellent communication skills make every step of your holiday, from inception to execution a great experience. And if you’re after incredible documentation to get you around without any dramas, Sarah is your travel agent!
21 September 2023 at 04:18 pmThanks to our amazing travel expert Sarah Day who organised our recent trip to outback Queensland. We had a fabulous time and are always comfortable travelling as we know Sarah has all the details covered. She booked us into the Emporium Hotel in Brisbane it was so good!, Sarah has been able to make arrangements over the phone or on line saves us the stress.. We look forward to our next trip which will also be arranged beautifully.. Thanks to Sarah and your company for making it all possible..
21 September 2023 at 02:21 pmI love MTA. We live in country NSW and travelling to a bigger centre to see a travel agent does not always suit us. Our MTA agent Sarah Day is always happy to come to us for our very own consultation with no background noise or interruptions that are usually found in a travel agency. Sarah has ensured that we have had some amazing holidays. She has great ideas. Listens to out wants and needs and then makes it happen. So easy.
19 September 2023 at 01:17 pmSarah helped me arrange my first trip to America with my 21 year old Son. Sarah put careful thought to our trip, recommending tours and sights to visit that we would have not thought of ourselves, and arranging last minute tickets to sporting games. Sarah's communication and execution of our trip prior to us departing was exceptional, and she kept us in the loop with changes throughout. I would highly recommend Thank you Sarah for making our trip such a breeze!
23 August 2023 at 04:02 pmSarah was absolutely amazing with my trip. Our group of 3 went on a Europe trip when we finished school and the idea of organising everything was quite daunting. I was and still am amazed at how much care and planning went into the trip, when we said we wanted to have some key locations to visit but also to keep it flexible which to me seemed impossible to get right, Sarah nailed it! We had the best time overseas and it was so easy, all the important dates/times/transport options and Key contact information was given to us in a folder, which made it so easy to navigate what we needed to do, also everything was uploaded to a phone app which helps when you misplace the folder as I did! I would recommend Sarah to everyone and anyone wanting to travel, you will not find a more caring and professional travel agent in my opinion.
01 July 2023 at 11:01 pmBoth my daughter and myself and a fantastic holiday travelling to Dubai, Europe and London. It was all short notice for Sarah to put together a six week overseas venture including having to link separate Trafalgar and Topdeck tours to coincide both departure and end dates. I basically indicated what we wanted in the holiday and Sarah planned EVERYTHING down to a tee and the entire itinerary went like clockwork. Sarah was available at all times during our holiday to clarify any issues we had. Sarah is very experienced in her job and nothing was ever a problem. I would thoroughly recommend Sarah for any trip that you may want to book with the advantage being that Sarah is local and communication both via emails, phone calls and discussing the whole itinerary face to face prior to our departure was exceptional. Cant wait to organise our next trip with Sarah soon. Let Sarah wave her magic wand to create an itinerary customed made just for you.
06 June 2023 at 12:48 pmWe had a fantastic skiing holiday in Furano, Japan. The flights, transfers and accommodation were impeccably organised by Sarah, everything went as planned! Sarah communicated the itinerary and travel requirements so clearly and was able to answer all our questions. We highly recommend Sarah and have already referred our friends to her for excellent service.
20 January 2023 at 08:02 amSarah organised our recent trip to Japan. She did such an amazing job. Everything was so well organised and went to plan. Sarah is lovely, experienced and thorough and nothing was a problem. We didn't have to worry about anything. We had the most wonderful, memorable family holiday thanks to Sarah. I highly recommend Sarah and MTA Travel.
13 January 2023 at 08:26 amSarah organised our trip to Far North Queensland perfectly. Everything went to plan. Sarah put a lot of time and effort in organising our trip. Nothing was too much trouble. Sarah also checked on us a couple of times during the trip to make sure we hadn’t run into any issues, especially with Covid. We highly recommend Sarah to anyone looking for that perfect holiday. Thanks Sarah Paul and Liz Pilon
15 July 2021 at 11:34 amJim and I had the best holiday ever in the Top End. We wanted to do something a little different than the usual tours, and Sarah didn't disappoint. Our Wild Bush Luxury Experience near Kakadu was sensational. Sarah does all of the hard work and he attention to detail is extraordinary. Even though we had to make many changes to our flights for family reasons and COVID, Sarah took care of everything with a smile.
31 May 2021 at 01:46 pmSarah Day arranged our recent holiday in Tasmania. She did such a great job. Our accommodation And tours were fantastic and thoughtfully chosen. We didn’t have a single issue the entire trip. I can’t thank you enough Sarah, my mum sends her thanks as well. Janice
03 March 2021 at 03:44 pmMy family and I had the most amazing trip to Tasmania. Sarah planned everything to perfection, including the Josef Chromey wine tour and lunch, including wine tastings. Every day had just the right amount of travel time in our little Mitsubishi Outlander that had just the right amount of luggage space including purchases. I can Highly Recommend Sarah Day.
03 March 2021 at 02:32 pmOur holiday was superbly organised by Sarah. Apart from being very personable, she delivered extremely high quality customer service and an excellent itinerary. She was spot on with everything. Right from my initial phonecall to Sarah, she understood exactly what we wanted from our family holiday, and she set about organising the itinerary to suit us. My advice to anyone else is...… don't bother organising your own holiday!!! Just ring Sarah and she will sort out the whole thing much better than you will!!!
26 October 2019 at 07:57 pmSarah booked our camper van holiday to the Northern Territory recently. She made the entire process easy and she was just so helpful and lovely. This was my first time travelling and Sarah was just wonderful explaining everything to me and answering my million and one questions!! Am so impressed we have now booked our cruise for the end of the year with her as well.
26 September 2019 at 08:37 amSarah was an absolute delight to work with. Nothing was a problem, however trivial it may have sounded. Nothing was forgotten or missed in the bookings. She is a treasure and I will be using her expertise again soon for another adventure. At a scale of 10/10 she ranks as a 12/10. She is amazing!!!
11 September 2019 at 03:55 pmMany Thanks Sarah for the great job you did with our trip to Borneo. Everything was spot on and our guides throughout were exceptional. We enjoyed it alot. Thank you.
26 June 2019 at 11:27 amNoel and I can't thank you enough Sarah for the professional way you organised our trip to Hong Kong, Spain and Portugal. The hotels that you chose were amazing some quite quirky but always right in the centre of the towns where all the action was. Our transport was spot on trains and our limousine drivers were always on time, pleasant and informative. We would not hesitate recommending you to our fellow travellers. Looking forward to our next trip.
06 May 2019 at 08:02 amMy husband and I have recently returned home after an amazing trip to the US. Sarah helped us design an itinerary that suited our travel style and budget. Our trip was everything we could of hoped for and more - all our trips and transfers worked exactly as planned and we could not have been happier. Sarah has given us much more confidence to travel overseas again and to do the things we never thought possible. Cannot recommend her highly enough!!
10 October 2018 at 04:31 pmMy husband and I have just returned from our first overseas trip to New York. Thank you so much to Sarah for organising such a wonderful trip for us. The planning and actual holiday was hassle free, I will be recommending Sarah to all of my friends/family and will definitely be coming back for any future travel.
24 October 2017 at 12:44 pmFrom the time we decided to travel to Europe with some friends for a cycling holiday we could not have faulted the service and advice of Sarah - possible itineraries, travel, hotels and coordinating with those organising the cycle trip. All went without a hitch allowing for a great travelling experience. My advice to anyone looking to travel - check out Sarah, she is very knowledgeable and does a superb job with no hassles - thank you so much.
28 June 2017 at 06:49 pmWhen my friend and I started looking into a trip to the Kimberley"s I thought at my age this is too hard to work out the options, with 3 connecting flights to the starting point with time before and after to have with my grandaughter. It was suggested I get in touch with Sara and from there on Sara organised the flights, the Kimberly trip to suit our ages and the extra time back at the grandaughter's .So that we didn't have a thing to organise and were able to thoroughly enjoy every day of our whole trip. A big Thank You so much Sara for your phone calls ,emails and organisation. from Hilda & Yvonne
28 June 2017 at 04:57 pmMy recent Rotary Friendship Exchange to Sicily was an absolute breeze, thanks to Sarah's meticulous planning. She arranged all tickets/vouchers to provide adequate time to join connecting flights and included a delightful and inexpensive train journey from from Heidelberg to Milan. My experience was hassle free and great fun with Sarah's expertise and knowledge giving me total confidence in planning another overseas trip, again on my own, next year. I did nor even leave home to achieve this great service! June 2017
11 June 2017 at 11:54 amSarah organized a trip for me in Europe and UK..doing it on my own was a bit daunting,but Sarah made it a breeze,organizing absolutely everything..just had to read the App on my Tablet each morning.Sarah is a huge asset to our town of Walcha.I urge anyone thinking of taking a trip to give Sarah a call......8th June 2017.Many many thanks Sarah.
08 June 2017 at 09:28 amJust wanted to have a big shout out to Sarah. What an amazing trip we had to South America. I love the mobile app with all your documents, itinerary etc. Very user friendly and good know Sarah was only a message away. Just do it, get Sarah to organise your dream holiday. You won't be disappointed and it takes all that worry away if the wheels do happen to fall off. 10/10. Xx
27 May 2017 at 12:58 pmSarah certainly outdid herself organising my trip to the UK and around Europe! Helping book plane tickets, a transfer from the airport to my accommodation (upon arrival and return), and giving advice about all the extras that would have tripped me up - money conversion rates, overseas SIM cards, and travel cards - all the while, suggesting places I should go and see while I'm away! Sarah gave me a clear and concise itinerary, and went through everything with me so I didn't have to stress about not knowing where I was going! I also downloaded the MTA app onto my phone, so I could contact Sarah while I was away, and through the app, knew about gate changes for my flights well in advance, which saves time and hassle. Sarah is very knowledgeable and friendly, and with her previous personal travel experience, helped make my trip stress-free! To anyone who is considering travelling and doesn't know where to start, Sarah is the person to go and see! Thank you again, Sarah!
22 November 2016 at 04:29 pmThanks Sarah for organizing our trip to England. Because of you it was a hassle free experience. From all the flights, accommodation, car hire, clearly labelled tickets to all the little hints you gave us along the way. To anyone thinking of going overseas I wouldn’t hesitate to recommend Sarah from MTA Travel Expert. Sarah took the time to listen to what we wanted to see and do while away and worked out an itinerary incorporating all on our wish list. Till next time Sarah. From Terri Landells
26 September 2016 at 01:19 pmA very big thank you Sarah for organising a great family holiday to Port Douglas. Accommodation was perfect, great location & great facilities. Love the MTA App which kept us up to date with flight schedules & even sending through the departure gate number for our flights, v impressive. Great professional service as always Sarah. Thank you.
20 September 2016 at 10:52 amThank you Sarah, our holiday ran like clockwork. Locations, accommodation and transport all ticked the box, we could not have been happier. Our schedule was full however we did not have to wait for long times for connectons and the itinerary covered every detail ensuring we had all the information we needed.A perfect holiday and we look forward to working with you again.
14 September 2016 at 09:26 pmMany thanks Sarah for "going the extra mile' with my recent trip to the US. You have been superb.
24 August 2016 at 09:24 pmI recently flew from Australia to England for a wedding, and combined with a sightseeing period, the whole trip was a 3-week holiday. As it was my first time travelling overseas, a friend recommended I use a travel agent and Sarah Day from MTA Travel came highly recommended. Sarah was terrific in helping me organise the trip. Sarah worked with me to plan the trip, worked with my budget, and using her extensive experience and connections, arranged everything for me. Sarah arranged the travel insurance, domestic and international flights, accommodation, 48 hours hop-on hop-off bus tickets, hire car, tickets for the London Eye, Buckingham Palace, and even tickets for the London Underground – all of which arrived in the post here at my address in one professional travel pouch, before I left Australia. Particularly I want to note how stress less it all was by using Sarah. As I was busy at work, I was time poor. From taking my initial brief, within only a few short days I received my itinerary. I was also very impressed with her high level of professionalism at all times; Sarah was contactable on email and phone at all times to answer my questions, and put my mind at ease. I could not be happier with my trip, thanks to Sarah. Everything that was planned went smoothly, and I had no drama or hassles with any tickets. When next I travel anywhere overseas, Sarah will be my agent. Without hesitation I recommend using Sarah Day for any travel plans. Garry CASTLEMAINE, VICTORIA (AUSTRALIA)
15 August 2016 at 12:02 pmSarah provided a fantastic service in helping us plan our trip to the UK. She effortlessly dovetailed our varied itinerary of self drive sight seeing, visiting friends & family and narrowboating in Wales. Nothing was too much trouble and Sarah was always available to answer our queries, even out of usual office hours.
21 July 2016 at 09:29 pm