Taylor

Taylor has consistently provided exceptional assistance with booking holidays and navigating the RLLT process. Over the past 1-2 years, we have relied on her expertise for a variety of travel arrangements, and she has always delivered with the utmost professionalism and organisation. Taylor’s extensive knowledge spans multiple travel destinations, and she has successfully organised everything from a South Pacific Cruise and a Japan trip to a road trip through South Australia, as well as numerous smaller holidays across Australia. I highly recommend her services for any type of getaway.

Taylor organised a last minute overseas trip for my partner and I in such a short amount of time. Everything ran so smoothly and it was such an ease because of her organising. We also wanted to book an extra flight whilst we were over there which Taylor did for us straight away with no issues. I will 100% be booking all of my holidays through her from now on. We were very grateful for her service, thanks Tay

I was referred to MTA travels-Ms Taylor Higan to organise our first family holiday this year and she was great not only is she very accomodating but very patient with me, asking too many options

Taylor has been wonderful to liaise with; she’s professional and very responsive, she helped put together great packages for us. Taylor has been incredibly patient as our travel plans continued to change. I am very grateful for her services, thank you Taylor.

Taylor made the process fast and smooth. She was very helpful and very patient with me after I changed many times of my travel plan. I will choose Taylor in the future.

Taylor absolutely nailed my holiday! It was my first time overseas and doing it solo for a month was a scary thought but from the day that I first contacted her until after my trip she was amazing. She managed to pull together an amazing trip in a short time frame that ticked off everything I wanted without even knowing myself what I really wanted to do. The trip was everything I could have wished for and more! Taylor was there every step of the way and I was messaging her in Florence at 4am and she was still there helping me and always there if I needed her. Her knowledge and willingness to go above and beyond was amazing and I will 100% be booking more holidays through Taylor, she knows what she's talking about and gives such great advice. I could not recommend Taylor enough. Only just back from one holiday and ready to start planning the next!

Taylor gave us such a fast and smooth process, got back to me straight away and even kept working on my travel itinerary after hours to get it done. Truly grateful and highly recommend, we’re looking forward to our family trip to Bali

Taylor booked our flights and prepared some hotel options for us. I decided to plan the rest of our holiday and learnt there is a lot of stress and time involved in planning and many things I was not prepared for. The holiday was great and everything went well , but for our next holidays , I am going to leave it to the proffesionals like Taylor, so I can relax and enjoy.

Taylor has been wonderful when helping us with our trips. The last one was booking a medical trip for us, at very short notice, she was able to organise the flights, hire car and hotel saving me hours of searching and phone call making, taking the stress out of an otherwise stressful situation. Thank you!

Taylor has now helped us book three trips. She’s super responsive and has gone out of her way to help us. She’s flexible, offers her expertise into destinations, but isn’t ‘pushy’ about any recommendations, just happy to work collaboratively to meet your needs.

Taylor was extremely helpful and prompt with sorting out a holiday package for me.

Taylor was extremely helpful and prompt with sorting out a holiday package for me.

Taylor was extremely helpful and very organised and efficient. All I had to do was give the location and dates and the rest was sorted out within the day. Very easy to communicate with and extremely friendly and polite. I would highly recommend for anyone!

Once again Taylor has done it all I had to do was give dates and where I wanted to go and Taylor was on it, I also made a request to change my return flight and Taylor sorted it out to make my return trip perfect to fit my needs. I will highly recommend Taylor as she is quick to act and can sort out your needs when it comes to travel I will always continue to use her as she is very good at what she does. Thanks Taylor.

Taylor was excellent to deal with and great with communication. She was very understanding of mistakes I had made in the process and went out of her way to ensure that everything was sorted for us with minimal fuss. I would highly recommend.

Taylor was so easy to deal with and very accommodating in explaining the RLLT process. Highly recommended and will be in contact for future travel bookings. Communication was exceptional and fast. Thank you again Taylor for your patience and booking our little family holiday.

Taylor has planned & booked a couple of our family holidays now. She is wonderful to "do business with". Prompt, polite and accommodating. Taylor is more than happy to look at different options for you when planning your holiday. Any idea's you bring to her she is happy to research for you :-) We will continue to use Taylor for our future holidays.

I have dealt with Taylor a few times now and she has always been very professional and very friendly each time I talked with her and always looks for the best deal and travel arrangements. I highly recommend her services and will continue to book any travel with her.

Taylor has to be the most capable and committed team member at MTA. Even after leaving work for personal reasons, she still finds time to complete her job to a high standard.

I contacted Taylor to assist with booking a last minute trip to Bali. Given the urgency, Taylor instantly assisted and helped us find a competitive package. Taylor was very diligent with booking accomodation and even made contact with the hotel to organise provisions for our late arrival - detail that could have easily been overlooked. Taylor's own experience in Bali made her very helpful for when it came to discussing the best options for our travel. Thanks!

Taylor was extremely helpful and very professional at helping us book our family holiday to Bali, would highly recommended and be using again in the future

Taylor was extremely helpful and very professional at helping us book our family holiday to Bali, would highly recommended and be using again in the future

Taylor is very experienced in organising RLLT holiday packages. What I liked was she was always very considerate when choosing hotels, rental cars, whether the hotel suits our family needs (close to shops, dining, playground), budget cars... Highly recommend her.

Professional, fast, friendly. My partner and I knew exactly what flights and dates we wanted but have had issues in the past with other travel agents upselling, making mistakes or taking so long good deals are missed. Taylor quickly and efficiently handled our requests and had the holiday booked less than 3 hrs from our initial contact. Highly recommend.

Very helpful and nice, knows what she is doing. Highly recommend.

I highly recommend Taylor as a travel agent! Taylor helped plan and book my 2.5 month trip around Europe, travelling to a total of 11 countries including 2 tours with Contiki. My Europe trip would not have been possible without her help. Taylor booked everything including flights, travel insurance, managed and organised my Contiki bookings, booked private transfers to and from the airport, accommodation at great central locations and more. Taylor was always there to help me when needed even after hours. She gave me the best tips and advice for the places I was visiting and provided me with everything I needed to know. Taylor did an amazing job at making my trip stress free. I could not have done it without her and highly recommend her! She is amazing at her job. Thank you so much Taylor!

A very easy and simple booking process, enhanced by prompt and regular communication from Taylor. I approached MTA after stumbling across one of their Facebook posts advertising early bird flights to the UK with Singapore Airlines, at pre-Covid prices. I received a response within 12h. We were flexible on dates and asked Taylor to find the best price for mid-year travel. She didn’t disappoint, met all our requests, and within a week we had our tickets confirmed for Jul-Aug 2024 travel. It would’ve been a much quicker process if I didn’t have to wait for my employer to approve my leave, and I have no doubts that we would have had the tickets confirmed within 48h. I would definitely use MTA (and specifically Taylor) again for any future travel plans. I’m a very happy customer!

Taylor was incredibly helpful throughout the process of arranging our travel. She provided an initial itinerary the day after I put through the initial quote request. She was in constant communication with us and went out of her way to ensure we had exactly what we wanted for our trip, which involved a number of changes to the itinerary. The advice she provided to us was well considered and based off our specific requests. When it came to locking everything in she had it all booked within a couple hours and genuinely couldn't have made it any easier for us.

This was my second time booking a holiday with Taylor. She was super quick to reply and stayed within my budget. I'll definitely be booking with her again :)

Absolutely brilliant. Taylor went above and beyond to ensure everything was planned and processed quickly. Professional service that was well within budget and exactly what I needed.

Taylor was extremely helpful and made booking our family holiday super easy. As a defence family we had never used RLLT before and she made sure all the paperwork was done so our claim could be processed correctly

Taylor was absolutely fantastic to deal with, could not recommend her enough. She not only planned the perfect relaxing and fun holiday for us (as she was briefed on), she made the transaction so easy and seamless - just one quick and easy payment for planning and booking our whole holiday including the best dates to travel, our flights, accommodation, car hire, activities, plus travel insurance. Not to mention, she accessed special rates for us which made our trip even more cost effective. She even went as far as recommending places for us to eat and drink, down to coffee! Thank you so much again Taylor, we wouldn’t have had half the time we did without you ☀️

Taylor is very hands on and patient. I had lots of back and forth emails with her and she tried her best to accommodate our requests. We'll surely rebook upcoming travels with her.

I have recently used MTA Travel for the first time to book accommodation and flights using my RLLT entitlement and I had the pleasure of Taylor Hogan to help me. I gave her some dates of when I wanted to travel and where I wanted to stay and why I wanted to stay there and some timings I had to be in certain places, she went out of her way to get me the best deals on all flights as well as my accommodation and came up with some ideas to assist me with my timings that I didn't think of. I highly recommend her as she is professional and will work hard to get you where you want to go and why with the best deal. Excellent service and she was always happy to help.

Taylor was very accomodating to my schedule when planning my holiday! She has included so much detail for my entire trip and I am very impressed. Ur was my first time not planning my own holiday and Taylor included all the things I would plan for myself. Love her she is a babe and plans sick holidays

I would highly recommend Taylor for any of your travel needs, she goes above and beyond and takes all the stress out of organising things for yourself. I wouldn’t hesitate to recommend her to friends and family or anyone looking to take a trip. Just sit back, relax and let Taylor do the rest for you.

Taylor has been amazing right from the start! No question is ever too big, too small or too silly. She is fast at responding and has a wealth of knowledge about every question I have asked. I was use Taylor again in a heart beat!

Taylor booked our holiday to Gold Coast we all had the best time away to recharge. Taylor is well experienced highly professional, she has taken all the stress out of organising everything and has great knowledge. Also Taylor follows up if there's anything that she can do while on our holiday so we can just enjoy time away. We will absolutely will be using Taylor again for our next holiday best travel agent around.

Taylor Hogan at MTA organised all our accommodation and hire car for our recent trip to Tasmania. Our accommodation was totally adequate and well situated. Taylor took into account all our requests at the time in regards to location, price and room size. It was great knowing that everything was pre organised and we didnt have to worry about a thing. I would not hesitate to book any holiday plans with Taylor in the future. Thank you Taylor