Testimonials
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GINA's clients sharing their experiences
Gina organised a “trip of a lifetime” for our Jordan and Egypt Tour. Our month away was exceptionally well organised from flights, to perfectly located 5 star accommodation but it was knowing the ground operatives that Gina and MTA provided that made the trip. Gina monitored our progress ensuring we had no issues throughout. She listened to what wanted to get out of our holiday and provided a perfect itinerary. I strongly recommend Gina and MTA for future tours. Thank you Gina.
31 December 2023 at 08:26 amGina has been a dedicated, supportive, reliable, caring and thorough travel agent for my family over the past years 10 years. She always goes above and beyond to make sure we are well prepared, secure and looked after as well as possible on our travels. During this unstable COVID climate, Gina has been amazing, sorting out cancelled and missed flights, and rebooking at all hours of the night. We can always count on Gina to find a solution to our travel challenges. We are so grateful to have Gina's support when we are away, and we wouldn't book an overseas trip without her.
05 September 2022 at 09:23 pmThank you so much Gina for all your help over the last years. Covid really screwed us over. You were always there to answer any questions I had. I had many. Hahaha You reassured me everything would go smoothly and it did. The apartments you chose for us were central to everything in Adelaide and Darwin. The tours were next to none. I can’t thank you enough for all the tips and suggestions you gave me to make our trip wonderful. We had a fantastic time. Until next time Gina I wouldn’t go anywhere else. Gina is the best!!
24 June 2022 at 08:42 pmThank you so much Gina for all your help over the last 2 years. Covid really screwed us over
24 June 2022 at 08:40 pmYippee the world has reopened and we have just returned from our first overseas trip, six weeks in Jordan, Spain, Portugal and Scotland. Our Jordan trip was a journey we had embarked on in March 2020 only to have to call Gina Edwards our MTA agent on day one to extract us and get us home. This year Gina got us back to Jordan as well as providing excellent recommendations for our travel to the Iberian Peninsular. Once again Gina has come up trumps.
23 June 2022 at 09:55 amThanks Gina for help with a quick get away. The wine tour was lovely and the hotel close to all I needed.
21 June 2022 at 05:21 pmTrying to get back to Australia to see my mother who was in ICU, I was put in touch with Gina via a friend of a friend. With Covid increasing in Australia and government restrictions for International travellers, I was in a lot of worry and panic about getting back. I cannot thank Gina enough for all her assistance she gave me in getting home. She is so whole heartedly invested in getting her clients needs met. You are in great hands with Gina.
29 July 2021 at 04:37 pmGina was so helpful in planning our once in a lifetime adventure to Cairns to see the great barrier reef. We are both disabled and need walkers to get around and she went above and beyond to make sure our needs were catered for. When our first accommodation turned out to be not great (rude staff, lies on website etc) Gina organised us new accommodation within an hour or so and it is wonderful. She also organised a shower chair to be brought by a hire company. She is supportive and kind and knowledgeable. We would highly recommend Gina to help you plan your trip and to have it go smoothly while you are there. Thank you Gina. Nicci and Chris
21 July 2021 at 12:39 pmGina is the most incredible travel agent + person, I’m not sure what I would have done without her. She is only ever a message away and nothing has been too much trouble. I had the most amazing time planning my elopement with her and then when it had to be cancelled she handled everything. Not only that, she provided kindness and support in such an uncertain time. I can’t wait until she can plan our next holiday! You don’t get this kind of service from booking online.
25 February 2021 at 09:25 amWe met Gina while living in Penang and from then on we have had some fabulous times together. Gina organised a Baltic sea cruise for us which was everything we had expected. Our next trip Gina organised for us was to start in April 2020.... But we all know what happened next. Yep, our wonderful caring friend Gina who works for MTA was right onto it. We received a lovely calming phone call informing us of what we could expect to happen in the next few months. When we are allowed to travel again Gina will always be our first call to organize our trips. You are The Best Gina - MTA Travel Extraordinaire xx
01 September 2020 at 09:57 pmWhat is it that makes our trusted travel agent special? She has become a friend. Gina genuinely cares about people & wanting the best for them, she is so professional in all she does. She has a wealth of travel knowledge either first hand or from her extensive MTA family. We have booked many holidays with Gina and have always been absolutely impressed with her ability to seamlessly create the best experience possible. We continue to trust Gina with our travel arrangements as we are safe in the knowledge we will be looked after from the moment we leave home until our safe return. Thank you so much Gina for all you do and for your valued advice which go to makeing our holidays so memorable, you're the best.
18 August 2020 at 04:45 pmI cannot recommend Gina and MTA Travel highly enough. She was fantastic in organising our travel but even more amazing was her professionalism when cancelling our travel due to COVID, even though she was not getting paid. She has been working incredibly hard to ensure that we received refunds and I have not had to worry about a thing. Excellent service and a lovely person to deal with. I will be booking all my travel through Gina from now on.
05 August 2020 at 12:06 pmThis lady is my travel angel. Gina puts my mind at ease any time l travel, I know she will be there for me before, during and after the trip ensuring it will be the best possible experience. Ginas vast knowledge and experience is second to none, which once again puts my mind at ease (bit of a nervous traveller). So approachable and nothing is ever an inconvenience. Thanks Gina for all your help and advice, couldn’t have done it without you.
30 June 2020 at 08:38 amIf you are looking for a travel agent who gives you quality service, we recommend Gina at MTA Travel. We were nervous about a trip to UK and Scotland but Gina helped our holiday to be an unforgettable one. So impressed with the service, we went back for our European trip. There were challenges, but Gina gave us confidence that it was not an effort for her and we went. The holidays booked through Gina gave us lifelong memories and we will be forever grateful for these holidays to remember! Well done Gina!
27 June 2020 at 09:25 amGina has been our travel agent on a few occasions now and every time the booking is effortless and stress-free. She is well travelled herself so has a lot of local knowledge in diverse places. Gina goes above and beyond when it comes to booking our travel and for that we are extremely grateful. Thank you Gina
27 June 2020 at 08:20 amPeople ask: Why do you have a Travel Agent when you can now do it all on line? My answer is that there is much more to organising a holiday than simply visiting Wotif or Expedia. Somewhere, sometime, things will go wrong and that is where having your Travel Agent as your Guardian Angel pays off. Three months ago we arrived in Amman in Jordan to be advised within hours that because of COVID our tour was cancelled and we had 36 hours to leave the country or learn to speak Arabic.
26 June 2020 at 08:05 amOur first booking with Gina was a cruise in Europe. She was excellent and talked me through a couple of different options on flight routes, accommodation options and cruise itineraries. From then on we have used Gina for all our travel needs. Most recently a trip to USA which got cancelled due to COVID-19 - I was so relieved we had booked through Gina... she kept us up to date with travel restrictions and the cancellation of flights and accommodation and did all the work for us in getting our money back. If you are organising any travel you must talk to Gina, she has her finger on the pulse, is quick and does a very thorough job.
24 June 2020 at 09:26 pmGina has been organising our trips for years and she always does this faultlessly. My partner is currently travelling and unexpectedly needed a rework of his flights at the last minute, to get home. With one email Gina had this organised - quickly and with minimal cost. We're very happy thanks Gina. You have made a situation that could have been quite stressful, easy.
12 February 2020 at 10:22 pmWe booked our "once in a lifetime" trip across Australia through Gina and she was amazing. It was not the most straight forward booking as it involved flights, hire cars and a 91 year old mother-in-law. We made it even ore complicated as I had to leave early due to a family emergency. Gina handled it all so well. I would highly recommend Gina as she is a fabulous travel agent, and lets face it we all need a fabulous travel agent in our lives.
10 October 2015 at 09:47 amWe have just returned from an amazing 9 days in Northern Vietnam. Gina organised the most fantastic trip for our family of 5 and worked very hard to make sure we had the very best of everything, but still remaining within our budget. We travelled to Hanoi, Sapa and Halong Bay. Hanoi and Sapa are so wonderful and both places are definitely a "must visit". But the true highlight for us was our 3 day / 2 night cruise on Halong Bay. With a staff of 22 for 27 passengers we were absolutely spoilt. Our 3 kids did not want to leave the boat. Gina organised everything for us...fantastic hotels, private guides, private drivers, a spacious comfortable van, the night train to and from Sapa and of course the cruise. This was our second trip to Vietnam and we are already saving for a third trip and we will be using Gina's wonderful services. It is the only way to see Vietnam.
13 April 2015 at 05:54 pmI became Gina's first client to send to Antarctica where I went on Aurora Expeditions South Georgia and Antarctic Odyssey cruise which was awe-inspiring and the wildlife plentiful. Before this I went to New York for Christmas and New Year's and spent a few nights in Punta Arenas - a lovely little place in Chile. After this I went to Easter Island, which was very special and unique. From here I went to Ecuador for a few days in Quito before going to Galápagos Islands for two weeks - amazing. From here it was off to Rio De Janiero for Carnaval - wow! I was away two months and Gina was with me every step through to the planning and travel, especially when there was a few hiccups with flights. I would recommend Gina for making any of your travel plans, she wants your holiday to be perfect and mine was. Thank you Gina xo.
03 April 2015 at 06:50 pmFrom the moment we picked Vietnam as our holiday destination, Gina’s talent at adapting our plans to fit in with a limited time schedule kicked in. This was a personalized tour for 2 people, our own car, driver and guide going to where we wanted to go, pretty much arriving at the top of Vietnam and travelling down to the bottom. I highly recommend the “VIP express” visa arrangement on arrival- saved us hours of standing in airports & we didn’t touch our bags once we left Melbourne airport – our drivers, guides and hotel porters did that! Gina answered all of our pre-holiday questions with patience and knowledge and understood we needed a break at the end of the holiday, Phu Quoc was a brilliant relax at the end of a busy few weeks. Thank you again Gina and our next holiday….. Malaysia? Let’s start planning the next one LOL.
03 March 2015 at 08:11 amGina organised our holiday in Fiji - Westin Denarau & Tokoriki Island Resort. She did a brilliant job! She listened, understood our expectations and contraints ... and then produced the perfect itinerary! Everything was taken care of ... except for having a wonderful time - that was our job!
14 October 2014 at 02:24 pmGina was awesome! We were recommended to Gina by a friend for our honeymoon to the Greek islands and Italy. She helped and suggested us things that I thought were out of the scope of a travel agent like tips for dining, best ways to get around and activities that she had done herself. We had a flight get cancelled and she had us on another flight within hours, with a sme, even though it was an eay Sunday morning. Thanks Gina!
05 October 2014 at 09:50 pmAmazing! We were recommended to Gina for our honeymoon to Italy and Greece by one of her regular clients. Gina went far and beyond what I thought a travel agent would do. We had a flight cancelled during our honeymoon and Gina was amazing at getting back to us so quickly and helping us out even though it was on an early Sunday morning. In planning, little things like finding train tickets and thinking about a hotel in between stop overs were great. Any silly little question I had and there were a lot of them, she would reply promptly. Thanks heaps Gina!
01 October 2014 at 11:42 am