Day 25 - My journey to becoming a Travel Advisor

My first trip to Thailand, Laos and Vietnam was 5 star all the way, with an amazing company called Trails of Indochina. I found out, just before I departed, that all the other agents were from Brazil. How cool I thought, when I arrived they were friendly, but mainly conversed in Portugese....boy that could have been a very LONG 10 days...but these guys taught me the importance of inclusion! Even though English was a second language to them, they spoke English to me the whole time, to ensure I was included. Lesson learned...ALWAYS go the extra mile for anyone who may not speak the same first language as you, they will appreciate it immensely. 

By GINA EDWARDS

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MTA Corporate Travel Expert