Testimonials
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Chris's clients sharing their experiences
Chris Prouting was recommended to me by a friend and I'm so grateful he was!! Chris listened to what I wanted and ensured everything was covered as he meticulously planned every detail! From hotels to transfers, travel insurance to having all of the correct paperwork - everything was loaded onto the amazing MTA app which was so user friendly. Perhaps the best part of going through Chris was the fact he stayed up to date with everything and communicated any changes or updates immediately. I didn't have to worry about a thing! I only wish I had have found Chris earlier!
03 November 2024 at 06:39 amFrom the first phone call to the end of our holiday, we are more than happy to share our positive experiences with MTA Travel, Chris. Chris prepared an itinerary to Vietnam and Cambodia that was very well balanced fitting in as much as we could without making it a ‘to do’ list. Tours were arranged in all cities visited; driver arranged for all airport pickups and his local knowledge was invaluable. We thank Chris for helping make our holiday a truly memorable one. Thank you
25 October 2024 at 03:29 pmThanks Chris - you helped us with a difficult and unfamiliar area in our trip and it all worked out perfectly. Wendy and I would have been struggling to organise this part but Chris organised it all. I’m talking, accomodation, overnight train trips and internal flights. There was not one hiccup in the whole process. I’d gladly recommend (and I definitely will and in fact have already done so) Chris as your one stop travel agent. We will definitely be using him again next year.
29 September 2024 at 08:40 pmChris has certainly gone above and beyond to help us with this holiday, from suggesting great tours to helping us out of trouble with last minute travel changes due to strikes and other issues. I highly recommend Chris.
26 July 2024 at 03:15 pmChis Prouting always provides exceptional customer service, goes the extra mile and seems to always have his customer's best experiences front and foremost. It is also very comforting to know that he always has your back here in Australia if anything should go wrong. Chris recently organised a huge trip on the Rocky Mountaineer and Alaska for myself and my husband and then just over a week ago an American trip to a conference for myself. Nothing is too much trouble for Chris, even on small domestic trips. I have used Chris's services for around 10 years and would not use anyone else. Thank you, Chris, for all your personal care for me and my husband. Sarah and Rob Li-Chiang
25 July 2024 at 11:01 amWe are so grateful we choose to engage Chris to plan and book our long awaited and anticipated holiday with our daughter to Europe. In our minds the logistics were big, but Chris handled the entire trip with such professionalism and calmness. We got stuck in Munich on our way home, flight cancelled, Chris and his team called 29 hotels to find somewhere for us to sleep for the two nights we were stuck there. We were so grateful as others had no choice but to sleep in the airport. Chris will be organising many more holidays for us in the future, we will never do it any other way. Thank you Chris, you are awesome.
24 July 2024 at 07:42 pmChris goes about and beyond to help out with your travel needs and works hard to fix this when plans go pear shaped.
24 July 2024 at 07:19 pmI found Chris Prouting very knowledgeable and experieced in travel based on his comments or answers to our questions. It was nice to know that someone was keeping track of our travel movements and available to answer questions about some of the fees charged by service providers. We felt there was always someone available if problems occurred.
21 July 2024 at 04:09 pmChris, thanks for your help with our trip to Ireland and Dubai, even with us booking tours a couple of days before we left. Your insight into what we would like was right on. Your contact with us while we were away was so much appreciated. Would not travel again without your assistance. You make it flow so us travelling do not need to worry. Thank You Chris.
09 June 2024 at 04:00 pmMTA Travel (Chris Prouting) made our trip to Ireland and Dubai seamless, he covered everything two older ladies needed so we could enjoy our trip and do the things we wanted with everything all arranged and not have to worry. He also checked in with us while we where away to make sure we were okay and if there was anything else he could do. Thank you Chris I would recommend you to anyone regardless of age as you think of every thing you would need while travelling. you did a fantastic job.
01 June 2024 at 07:59 amChris organised a trip to Vietnam for myself, my sister and granddaughter. Everything Chris organised was amazing and we were very happy. Chris checked in on us while we were over there. If we had a problem it was sorted very quickly. I would highly recommend chris to organise your trip. Thank you Chris for all you did for us, it certainly exceeded our expectations.
20 May 2024 at 05:07 pmWow! Chris was amazing. He organised our awesome 6 weeks holiday (cruise, land and tours) around Europe, USA and the Caribbean. Nothing was too much trouble, including the changes I made before finalising the trip. He kept in contact while we were away and kept me informed of tour confirmations etc. He went above and beyond. I would totally recommend Chris to organise your next trip. I know I will!
23 December 2023 at 10:39 amChris Prouting from MTA had arranged a fantastic trip for my daughter and I which included several flights, cruises, trains, coach tours and private tours on a non stop 6 weeks through Mediterranean Greece, Greek island, Türkiye, Cyprus, Malta, Sicily, Italy, Paris, Spain and Dubai. Everything went to plan a few miner hiccup’s which Chris sorted straight away. Honestly one of the best holidays we’ve ever had. I have recommended. Chris and given his number to several people we met on our trip that were not as lucky as us to have such a well arranged holiday. Thank you Chris, we will be in touch very soon for another great trip.
13 December 2023 at 03:29 pmChris planned our overseas trip to Europe considering the group’s individual requests to present an itinerary that met everyone’s needs. He was attentive and consultative throughout the process and remained in touch whilst we were on our trip. We had never travelled to Europe and Chris ensured that all details were communicated and that transfers etc were considered at all points to ensure a smooth transition between tours. Chris is personable and professional. We could not have hoped for a better experience. I would highly recommend Chris and will definitely source his expertise to plan any further travel.
17 September 2023 at 12:33 pmI highly recommend Chris Prouting as a superior travel consultant. A++++++ He is an exceptional travel consultant with a vast knowledge in, and expertise of all levels of travel. He is very easy to talk to and nothing is a problem for him. Chris made our recent trip to Europe so easy, seamless and extra special from beginning to end, taking all time needed to go above and beyond from the initial booking through the entire process. His insight, thoughtful approach and caring nature made our trip extra memorable. We are so grateful to have been referred to Chris by a friend. Thank you Chris Prouting for being the person you are we really couldn’t have asked for more. We are looking forward to planning many more trips with you In appreciation Denise & Riki
31 July 2023 at 08:19 amFrom Ho Chi Minh city and the Mekong Delta to Ha Long Bay and Hanoi, seamless travels in safety and comfort including some authentic local experiences. Fantastic! Thank you Chris!
30 July 2023 at 04:56 pmWe love our Travel Agent Chris Prouting. Nothing is too much trouble for Chris. Organises everything for us. Sometimes we feel he goes above and beyond to make our cruises so special. We wouldn’t get a better agent. Thanks Chris and mtatravel.
28 July 2023 at 02:27 pmI had Chris organise 2 international trips over the last 12 months to Australia and South East Asia. On both occasions, he has done a fantastic job of taking care of all aspects of the trip and I’ve had a great experience on both occasions. I would highly recommend Chris
28 July 2023 at 01:26 pmChris Prouting is always so very helpful. He is extremely knowledgeable and puts together the most amazing unique itineraries that ensure you have the absolute best vacation.
28 July 2023 at 09:44 amChris Prouting was absolutely fantastic He sorted everything out to make our first trip to Europe a magical experience. I would highly recommend Chris to arrange your travel next time you are wanting to go anywhere as he has an extensive knowledge of what the best highlights are
29 June 2023 at 01:49 pmI cannot fault the service I received from Chris, from the initial start of my booking of a TA cruise to the return flights back home - Chris kept in close contact to make sure everything was organised and prepared for myself being a solo traveller Chris was always very quick to respond to any questions/queries I had and Chris sorted out these with his professional manner. l have no hesitation in recommending Chris for any travel plans and will certainly be using his knowledge and service again when I travel
13 June 2023 at 03:39 pmAfter our first experience with Chris organising our holiday for us, we did not hesitate to use him again for our once in a lifetime trip to Antartica. Again, everything ran smoothly and was well organised and above all enjoyable. I would recommend him wholeheartedly.
09 June 2023 at 12:47 pmFabulous service from Chris Prouting. He organised an amazing holiday for us. Very much appreciated
03 June 2023 at 04:17 pmI would recommend anyone to book with MTA travel. Thankyou Chris for all of your help while booking cruises You are professional, Knowledgeable friendly and great communication through out the process. Thankyou for going above and beyond throughout the year to ensure the trips ran smoothly
31 May 2023 at 09:35 amI have utilised the services provided by Chris several times in the past and have him booking several future trips for me. As an experienced traveler I value honesty and integrity as well as professionalism and sound knowledge. Chris has provided these traits in the past and continues to provide them in our current dealings. I have no hesitation in recommending Chris to look after your travel plans. Without a doubt he is the best travel professional that I have dealt with in all my years of travel.
28 May 2023 at 02:25 amChris provides excellent professional service and goes above and beyond to ensure that your holiday is amazing!
08 May 2023 at 03:03 pmHello , As I am getting older and the world is getting more complicated , I felt I needed a little help booking my last holiday , plus I wanted the insight to get the most out of the experience . I used Chris and it was the best travel decision I’ve made ; I couldn’t rate his assistance any higher . I am able to be contacted any time for a more personal recommendation if you like . Thanks again Chris . Herman
24 March 2023 at 06:33 pmWe heard about Chris from a friend who had used his services to organise a cruising holiday and decided to give him a try. It was the best decision we could have made! Chris is fantastic at his job, communication is amazing, you can be assured that he will repond promptly to phone calls, messages or emais, both before or during your holiday. Our holiday was superbly organised, flights, seating, optional tours, cruise package, transfers to and from hotels to cruise ship and airport. All went smoothly with frequent messages to check that all was going according to schedule. No doubt we will use Chris again for our future travels. Thank you Chris.
11 November 2022 at 12:24 pmMy husband Rob and I are more than pleased with the service provided by Chris Pouting from MTA travel. Nothing is too much trouble for Chris and I know we are very fussy clients. He is so pleasant and helpful to deal with, is very knowedgible and experienced and always goes way above the normal service we have had from past travel agents. We recently referred two of our best friends and they are singing his praises too. Thank you so much for looking after us so well Chris.
16 July 2022 at 10:21 amI cannot recommend Chris Prouting highly enough. We have booked several trips with him and I have to say that I have never had such amazing service and attention to detail .Also great communication. Chris is so passionate about ensuring all his clients have the best experience possible. He has a huge amount of travel experience and has travelled extensively himself which gives him the edge over any other travel agent I have used. Chris has guided us to the best places to visit and has ensured our trip has gone well while we were away. He tracks your trip so he can preempt any problems. Our plane flight was cancelled during our recent trip and Chris knew before we did and had arranged an alternative flight only 15 minutes later. .Chris was incredible. You would be mad to go with anywhere else I cant express my gratitude enough. Outstanding in every way.
15 July 2022 at 03:20 pmChris Prouting is the best at his job. We were very last minute on our trip we had him plan for us. He did such a great job. He went above and beyond for us and had all our transfers ready so we could get where we needed to be. He planned a great trip to New Zealand for us. It was our first time to Australia and decided it would be a good time to visit New Zealand too. He planned out things to do in each place we stayed and most of it came off without any problems. Because of weather we did have one cancellation, but we came in winter and expected some of that. Love Chris, he is exceptional. He also looks after you for your whole trip. He keeps in contact with any changes and to make sure everything is going according to plan. He double checks that your ride will be were they should be, that was very helpful. He looks out for his clients!
05 July 2022 at 09:40 pmSince my first interaction with Chris I have been overjoyed with the services I have received. Chris is exceptionally perceptive concerning the needs of his clients. He has steered me away from inappropriate services in a very diplomatic manner and arranged far better experiences for me that I have been extremely happy with. Chris is also very caring and compassionate, taking great care to look after his clients if he thinks they may be uncertain or a little unsure during aspects of their travel. As a single (somewhat elderly) traveller, Chris has telephoned me on landing in another country to make sure I have known where to go and what to do. This service is outstanding and unknown to me with any other provider. If anything has gone wrong, I have only needed to phone Chris, no matter where I am in the world. Not only has he rectified the problem in a very timely manner, he has arranged refunds and registered a complaint at the same time to ensure a similar mistake is not made in the future. Chris' expertise and attention to detail has been highlighted for me recently when I agreed to a holiday being arranged by a friend with another Agent. The difference is astounding! Without going in to detail, I will only deal with Chris for any future holidays! I intend for Chris to arrange all of my travel in the future. While I have a twelve year old dog to consider at the moment, when she is no longer with me, I intend spending a lot of time travelling. Chris will be my ONLY travel Agent for ALL future travel. I cannot recommend him more highly. He is outstanding.
22 June 2022 at 10:19 amChris’s organisation of our trip from the very first meeting to landing back home in Aus was outstanding to say the least. His communications throughout our whole trip to ensure we were kept up to date on Covid rules, reminders on what was required made our trip seamless. Chris goes above and beyond any other agent we have ever dealt with and we look forward to organising our next trip with him. We simply will not go with anyone else.
16 April 2022 at 08:42 pmChris is outstanding, he listened to what was important to us and organised flights to match up with our priorities, kept us up to date with COVID requirements pre flights and then checked in during the trip to make we were all ok. We had COVID affected delays for some of us and he unhesitatingly, (at early hours of the morning for him) rebooked and rearranged flights, checking in and helping through the whole process. Chris goes above and beyond what I have experienced from other agents and I unhesitatingly would recommend him.
11 March 2022 at 07:24 amI was introduced to Chris by a friend who had previous travel arrangements made by him.Chris has became a very good friend and has organised some amazing holidays both overseas locally and a number of cruises for myself family and friends Chris has never failed to arrange our travel plans above and beyond our expectations. Nothing has ever been a problem to Chris. His knowledge of the travel industry his dedication to assist in any way is much appreciated by me. Chris has a genuine concern for the safety and well-being of all his clients I wold have no hesitation in recommending Chris to make any travel arrangements you require. Ron. You
15 July 2021 at 08:19 pmChris Prouting is an outstanding travel agent. He has organised a couple of trips for me and his attention to detail is amazing. He listens to what you want in your trip and makes it happen. His vast personal travel experience also enables him to suggest options you wouldn’t normally think about. His communication with me about a COVID delayed trip in regard to refunds and rebooking was reassuring and I would unhesitatingly recommend his services.
15 July 2021 at 07:04 pmChris has been organising our travelling for a long time,words cannot express our gratitude and thanks to Chris he goes well beyond a travel agent,he is outstanding and I would not use anyone else THANK YOU
14 July 2021 at 07:27 amChris Prouting from MTA is the most genuine person I have had the pleasure to meet and work with in many years. In my many years I have traveled around the world several time . After meeting Chris at a Concert by chance ,We asked Chris to plan our last holiday. I am in a power wheelchair and have trouble seeing accessing things to see what the world has to offer . We ask Chris to help us to see Tasmania at its best and all the natural beauty. We had so much fun and went places I never thought I could go ,thanks to Chris. Because of corona we were unsure of moving from state to state and needed Chris supports , he was always able to help us with smile in his voice
02 July 2021 at 03:19 pm1st class, Chris kept us informed, nothing was too hard for him. All good. We had multiple booking so not so easy, would recommend Chris any day!!
04 November 2019 at 01:35 pmChris Prouting at MTA travel is the most thorough attention to detail professional and is absolutely a credit to the field & the business he so represents. His outstanding qualities both in business hrs & outside of business hrs ensures his clients are well cared for in the most professional manner. Chris has for us gone beyond the call of duty to ensure our travel arrangements have been of the highest quality. Thank you for your outstanding work Chris a true credit to your profession.
12 September 2019 at 04:56 pmWhere do I begin? I cannot express how much value I have found in Chris as a travel agent and mentor. He has made our travel experiences so much better and easier and has a wealth of knowledge. I used to do all of our arrangements myself online but now I will always enlist Chris, especially for any international travel. His experience and contacts are impeccable. His ability to foresee potential hiccups and make suggestions on how to minimise these. The little touches he adds along the way. For every experience, Chris has been able to foresee our needs, offer his input, and has always overdelivered. I would not use anyone else.
02 August 2019 at 04:02 pmI found Chris to be very approachable, capable and efficient. Good company to deal with.
02 August 2019 at 07:44 amChris is just fantastic - always able to suggest great options and assist when problems arise. He is always on the lookout for a good deal and his suggestions are well researched and thought through. We have used Chris for several years now and wouldn't use anyone else.
01 August 2019 at 08:06 pmChris has organised a few trips for me now and I have found him easy to work with and always looking for the best options for my requests.
01 August 2019 at 07:34 pmChris, is fantastic to work with. Even though we changed our round the world itinerary on many occasions he was not phased and worked hard to find the best prices and accommodation. At the end of the day he saved us thousands of dollars and made sure everything worked smoothly. Chris even took the time to keep in touch during our trip in case there was anything else he could help us with. We are already talking to Chris about our next trip to the Greek Islands and the Maldives.
24 February 2019 at 05:04 pmI have used Chris's services on several occasions to book my flight and accommodation requirements for trips related to my business. He always answers the call with a smile in his voice and if he can't take the call he will get back ASAP. Chris has been exceptionally helpful with ideas of where to stay and what to do in between events and is always in touch with you whilst you are away checking to see that all is going well. He goes out of his way to find the best deals and connections for which I am very grateful. I have found him to be very professional in all my dealings with him.
31 January 2019 at 09:32 pmChris Prouting is a thoroughly professional travel agent who bends over backwards to ensure that the holiday you want is booked and followed up. Our cruise on the Majestic Princess to New Zealand and back was a delight; when the original booking information came through, Chris was concerned that we didn't have a cabin assignment so he rang Princess Cruises to find out why. The reason - we got a cabin upgrade to a superior balcony cabin. If only the weather had been as cooperative as Chris has been - our itinerary had to be altered because the south of the South Island was about to be battered by gale force winds; although we didn't get to Port Chalmers (Dunedin) or Fiordland, we did get see Picton and sail through the Cook Strait instead. This is not the first time we have booked a holiday through Chris - in 2016, we had a brilliant time in Hawai'i, staying in Honolulu, including a day trip to the Big Island to see Kilauea. Chris arranged our accommodation in a great apartment within walking distance (1 block) from the major bus routes. Thanks Chris.
29 January 2019 at 04:22 pmI have used MTA travel several times for overseas and domestic travel to book flights, hotels and even the Indian Pacific train for my mum! Chris has been able to provide great first hand travel advice to help with decision making. He has handled travel for solo travelling and our family travelling. He has even assisted when we were overseas to help when we needed it. His gregarious nature makes it easy to plan and organise complicated travel arrangements with ease.
23 December 2018 at 10:40 pmAt short notice because that's how we roll at times, we contacted Chris to see what deal he could get us for a cruise on our favorite ship- Ovation of the seas :) not only did we get an excellent deal for a triple share room, we got a great onboard credit deal and Chris went above & beyond to assist us with some out of the box requests that were no trouble for him to deal with. Chris always gives fantastic service & I can't wait for my next adventure. I know......Who I'm gonna call!!!
02 December 2018 at 08:37 pmAt short notice because that's how we roll at times, we contacted Chris to see what deal he could get us for a cruise on our favorite ship- Ovation of the seas :) not only did we get an excellent deal for a triple share room, we got a great onboard credit deal and Chris went above & beyond to assist us with some out of the box requests that were no trouble for him to deal with. Chris always gives fantastic service & I can't wait for my next adventure. I know......Who I'm gonna call!!!
02 December 2018 at 08:37 pmWe met Chris on a cruise, at a time when I was starting to think about a planned trip to Africa to attend my daughters wedding in Cape Town. My partner had no desire to go as she had no interest in the long flights or the strange foreign land. But Chris had such contagious enthusiasm about Africa that her mind was completely changed, to the point that she was determined not to miss out on the experience. And so it was that Chris came to look after the flights for our little group of 4 people, and to make all of the arrangements for a couple of weeks of fantastic adventure around Victoria Falls and Botswana en route to Cape Town. Always one to take things to the top level, Chris managed to fit us in for a night at the fantastic Gorges Lodge outside Victoria Falls. Superb. And in a country not noted for great organisation, everything went like clockwork. The attention to detail that Chris put in paid off in spades. And the great communication skills that are always on display make it so easy to work with Chris. Phone calls. Emails. Nothing is too much trouble. Thanks heaps from 4 very happy people who had fantastic holiday. PS The wedding was beautiful too, but I can't pin that on Chris.
27 November 2018 at 11:03 pmI recommend Christopher Prouting to you as a highly experienced and competent travel agent. He was able to listen intently to my aspirations and dreams when planning overseas adventures and he has a wealth of knowledge and experience which he used to ensure holiday success for me. I admired his attention to detail, his knowledge of rules and regulations and his willingness to be my backup when challenges presented. I would willingly put my trust in Christopher Prouting again, to plan further perfect adventures. A heartfelt thankyou to Christopher.
31 August 2018 at 12:26 pmThis was my first big trip overseas and i cannot compliment enough how fantastic a time i had the trip was planned to perfection the places were amazing that Chris had booked for me. There was no problems with anything all travel transfers and accommodation were perfect. Chris was only a call away ready to help with anything. i would not hesitate to refer anyone to MTA and will myself seek Chris for advice and booking with any other travel in the future.
28 August 2018 at 05:32 amMy trip consisted of 8 flights, 10 transfers, 1 cruise, two fast trains, 7 hotels and 4 guided tours. My biggest concern was remembering what i had to do next. Chris made this amazingly simple. The Itinerary was very detailed yet simple to follow. everything had a separate voucher which was numbered and grouped. All I had to do was show up on time. It could not have been simpler. Chris was available any time I had a concern, despite the time difference. I had an amazing holiday thanks to Chris's meticulous preparation. I cannot recommend him highly enough. I will be using Chris again for my next vacation
05 August 2018 at 12:27 amI have always found Chris Prouting from MTA travel to go above and beyond in helping me with my travel arrangements. He always works towards not only finding me a great deal but also great connections. On occasions while travelling overseas we have had challenges. No matter how difficult he has assisted us through it at ungodly hours. I couldn't recommend him high enough for all that he has done.
28 May 2018 at 04:11 pmI have used Chris now for many years and have nothing but wonderful things to say. Nothing is too much trouble or bother and he is a wealth of knowledge. I wouldn't risk booking any international travel without the services of an experienced travel professional and Chris is our 'go to' all the time. Highly recommended.
21 May 2018 at 10:02 amHaving used the services of Chris Prouting of MTA to book flights & a cruise, I will NOT go back to trying to do it all myself. Chris took care of ALL the fine details (& there were a few as my companion had mobility issues). Chris offers an exceptional service as he really listens to what you want & need. Nothing was too much trouble & Chris was efficient & professional. I highly recommend his services & will definitely be using them again.
20 May 2018 at 01:42 pm