About Rachael

Originating from Fiordland, New Zealand, I now reside in Brisbane, Australia operating my business as an MTA Personal Travel Advisor.

With 17 years of experience within the travel industry, my speciality is creating unique itineraries and unforgettable holiday adventures for my clients.
I have been fortunate to travel to many countries throughout my career, my experiences continue to keep increasing my passion for travel!

I offer an afterhours emergency service should anything unforeseen come up while travelling. You will speak to me not a call centre.

We at MTA are highly awarded, respected and recognised within the travel industry, both nationally and internationally. We enjoy 'big agency' buying power with exclusive deals and unique travel experiences in both the corporate and leisure markets. MTA's amazing global connections extend to the exclusive by-invitation only networks of Virtuoso, Belmond, Cruiseco, and Virgin Galactic, plus we are affiliated with American Express. Through these associations our clients receive premium products that makes travel more rewarding.

I am a CLIA – Cruise Lines International Association Master accredited member which I obtained this accreditation on board Royal Caribbean's Quantum of the Seas in China October 2015.

2020 seen us cancel international holidays and travel domestically, exploring our own backyards. During this time, I have been working closely with Australian and New Zealand hotel and tour operators, making sure I am up to date on the latest changes and flexibility options for my clients in case of a sudden border closure lock down.

November 2020, I attended 6 weeks of intensive training to become an accredited wellness travel adviser. I now have connections within the wellness travel community here in Australia and around the world.

As International travel is now on the horizon keeping up to date with hotel, airline, and tour operators around the world has been important. Instead of attending conferences in person Zoom made it easy for me to attend and meet with suppliers all around the world virtually.

Moving forward through 2021 for some time travel shall be different due to Covid restrictions and regulations. I now have tools that advise in "real time" what my clients will need for entry through each country. Changes occur daily so its so important to have these tools and support.

I like to develop a strong and long-term relationship with my clients, characterised by mutual respect and loyalty. By selecting me to assist you with your travel needs, not only do you have the benefits of booking with an experienced and dedicated Travel Expert who fully understands your travel requirements, I also have access to the knowledge base of a great team of Head Office support staff and access to 24/7 emergency services should any unforeseen problems arise.

Highly trained with a wealth of travel industry knowledge and global connections I'm easily accessible and only a phone call away - and I can work to your busy schedule so you can plan your travel at a place and time that suits you.

Let me take care of your next holiday arrangements. Contact me at any time for a travel consultation.
My newsletter is full of up-to-date deals - why not sign up today!

Previous experience

Travel by Tracey rebranded to Premier Cruise and Travel

Areas of specialty

Destination travel, Wellness travel, Luxury, Solo, Groups, Families including multi-generational groups, Cruise including: Expedition, Round the world and River cruising, Multi country itinerary planning.

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About MTA - Mobile Travel Agents

First licensed in 1991, MTA – Mobile Travel Agents pioneered the work-from-home model nationally in Australia. With a network size providing unrivalled support, MTA Travel Experts are handpicked professionals, generally attaining more than 10 years industry experience with other major agency chains prior to joining the organisation. IATA, CLIA and Cruiseco accredited, MTA is proudly a foundation member of ATAS - a mark of industry quality. Appointed as Accredited Space Agent in 2006 by Sir Richard Branson, MTA is a member of AFTA, also Belmond and Virtuoso, both of which are exclusive 'by-invitation-only' global organisations comprising a handpicked number of travel agencies worldwide. MTA is an ethical business delivering on paid experience to leisure and business travellers.

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Connect with Rachael Chartres

Your MTA Travel Expert