About Rachael

You just can't beat that feeling of getting on an airplane or a cruise ship. You know that you are off to explore some amazing destinations and you may meet some extraordinary people in the process.

I was lucky enough to grow up in picturesque Te Anau New Zealand, gateway to Milford and Doubtful Sound.

My passion for travel started at a very young age on my very first overseas trip to Brisbane for Expo 88 with my family.

After completing my Hairdressing apprenticeship in 1995, I relocated to Brisbane for a change in lifestyle and further my career in the Hairdressing industry. I continued working as a stylist for a further 11 years when after my fourth holiday to beautiful Thailand and a Contiki tour in America I decided the travel industry was where I wanted to be.

I spent the next 9.5 years working at Travel By Tracey / Premier Cruise and Travel, where I was lucky enough to experience some amazing destinations and further my career. I even had the amazing experience of escorting a group tour of clients to Italy and a cruise around the Mediterranean.

2015 brought change and that's when MTA came into my sights. Since then I have never looked back. The support I have received with MTA has allowed me continue to focus on giving my clients the service and the best deals to destinations that they deserve. Customer service these days as we know can be hit and miss, I however pride myself on high customer service efficiency and taking the confusing guess work out of itinerary planning and making holiday dreams a reality.

We at MTA are highly awarded, respected and recognised within the travel industry, both nationally and internationally. We enjoy 'big agency' buying power with exclusive deals and unique travel experiences in both the corporate and leisure markets. MTA's amazing global connections extend to the exclusive by-invitation only networks of Virtuoso, Belmond, Cruiseco, and Virgin Galactic, plus we are affiliated with American Express. Through these associations our clients receive premium products that makes travel more rewarding.

I like to develop a strong and long term relationship with my clients, characterised by mutual respect and loyalty. By selecting me to assist you with your travel needs, not only do you have the benefits of booking with an experienced and dedicated Travel Expert who fully understands your travel requirements, I also have access to the knowledge base of a great team of over 30 Head Office support staff and access to 24/7 emergency services should any unforeseen problems arise. Highly trained with a wealth of travel industry knowledge and global connections I'm easily accessible and only a phone call away - and I can work to your busy schedule so you can plan your travel at a place and time that suits you.

I am experienced in all aspects of Travel especially cruising. In total I have inspected and sailed on a total of 22 Ships. I am a CLIA – Cruise Lines International Association Master accredited member which I obtained this accreditation on board Royal Caribbean's Quantum of the Seas in China October 2015.

I have been lucky to experience the following cruise lines: Royal Caribbean, Silversea, Carnival, Princess, P and O Cruises, P and O World Cruises, MSC, Cunard, Celebrity, Holland America Line and the 32 cabin luxurious Au Co cruise line based in Halong Bay, Vietnam.

I have had experience with and travelled to the following destinations: New Zealand, Fiji, Vanuatu, New Caledonia, Brunei, Malaysia, Singapore, Thailand, Vietnam, Laos, United Emirates, Turkey, Greece, Croatia, Italy, Paris, England, United States including Hawaii, Mexico, Canada, Chile, Argentina, China, Japan and South Korea.

I am also registered under the Canadian Tourism commission as a specialist.

Let me take care of your next holiday for you. Contact me at any time for a travel consultation.

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Previous experience

Travel by Tracey rebranded to Premier Cruise and Travel

Areas of specialty

All aspects of travel including cruise holidays and the following: Honeymoons, family, ski, groups, shopping, multi country itinerary planning – round the world and of course relaxing or adventurous vacations.


About MTA - Mobile Travel Agents

First licensed in 1991, MTA – Mobile Travel Agents pioneered the work-from-home model nationally in Australia. With a network size providing unrivalled support, MTA Travel Experts are handpicked professionals, generally attaining more than 10 years industry experience with other major agency chains prior to joining the organisation. IATA, CLIA and Cruiseco accredited, MTA is proudly a foundation member of ATAS - a mark of industry quality. Appointed as Accredited Space Agent in 2006 by Sir Richard Branson, MTA is a member of AFTA, also Belmond and Virtuoso, both of which are exclusive 'by-invitation-only' global organisations comprising a handpicked number of travel agencies worldwide. MTA is an ethical business delivering on paid experience to leisure and business travellers.

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Connect with Rachael Chartres

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