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Testimonials

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Sarah's clients sharing their experiences
AJ Occena

A huge thank you to Sarah Browning for organising our 35 days itinerary to Europe this year. She made our holiday enjoyable and relaxing, David and I we have a beautiful experience in each country that we visited, Amsterdam , Belgium, Austria, Paris, Switzerland, Germany and Monte Carlo Monaco. Sarah made everything easy for us, from transport booked in a first class rail pass , a private luxury pick up from airport to our hotel, a 5 star accomodation and our day trip tour to every country where we in . The uniqueness in Sarah that we love , She is checking how’s our trip if we are ok or there is anything that she can extend her help during our holiday , making it sure that we have a great time. She demonstrated a very good professional ,friendly caring relationship to her client. We absolutely no hesitation to recommend Sarah to any travellers who wants to travel in hassles free. Sarah Browning is a top notch expert for this. Also a heartfelt thanks to MTA travel company for having a great and reliable staff like Sarah Browning . You deserve all the commendations. Kind Regards, David and AJ xx

14 November 2023 at 02:02 pm
David Boverman

The service we received from Sarah Browning can be exemplified by the below heartfelt email content I sent to her a few days ago. “By the way, we went over our itinerary and notes with our friends who we’ll be catching-up with and you’ve done a ‘bang-up’ job - we cannot express our gratitude and appreciation enough (we’re so appreciative of [the name of our previous travel agency redacted for discretion purposes] for providing such untenable customer service right before we found you, had they not wasted hours and hours and hours of our time, to no avail, we never would have had the privilege of being able to work with you and receive the benefits of your professional and ‘first-rate’ services).” Thank you Sarah, and MTA, again for everything. Kind regards, David Boverman (& Ann Joy Occena too)

28 March 2023 at 01:11 pm
David Boverman

The service we received from Sarah Browning can be exemplified by the below heartfelt email content I sent to her a few days ago. “By the way, we went over our itinerary and notes with our friends who we’ll be catching-up with and you’ve done a ‘bang-up’ job - we cannot express our gratitude and appreciation enough (we’re so appreciative of [the name of our previous travel agency redacted for discretion purposes] for providing such untenable customer service right before we found you, had they not wasted hours and hours and hours of our time, to no avail, we never would have had the privilege of being able to work with you and receive the benefits of your professional and ‘first-rate’ services).” Thank you Sarah, and MTA, again for everything. Kind regards, David Boverman (& Ann Joy Occena too)

28 March 2023 at 01:09 pm
Robyn Isaacs

Last year Sarah organised our first trip overseas, leaving in September 2019. We are in our 50's and had been supporting family members until that time. At last we had a window of opportunity to travel. We were quite specific in the type of trip we were wanting. Heavy on experiences and a degree of comfort - we went to Dubai for 4 nights, Italy (a small group tour - 24 days) and 5 nights in Singapore. The trip was exactly what we were hoping it would be. Sarah was very organised and had infinite patience as we planned, sorted any small issues which came up and supported us to find the help we needed when I broke a tooth on my first morning in Dubai. The booked tours in each country were fantastic experiences of the countries we visited. Her recommendations were very appropriate for our needs. Sarah sent us off on our trip with all documentation filed in chronological order as it would be needed on the trip in a gifted folder. We couldn't go wrong. . Sarah is a very bright, positive and professional person who we would definitely go to for advice for our next trip. We recommend Sarah's services to anyone. Glen and Robyn Isaacs

25 April 2020 at 07:47 am
Susan Kubiak

We have just returned from the trip of a lifetime. When we began planning for our trip we knew we couldn’t see everything and we knew we needed help to get things happening. Sarah Browning came highly recommended by a family member who lived in Queensland and had utilized her services a number of years ago. We are from Melbourne so I initially had reservations. I didn’t hold these for long. From the outset Sarah listened to what we wanted, how much we wanted to spend, offered suggestions, answered our many questions, gave us time to work through things- (we travelled as a group of 6) and was always prompt with communication via email or phone. Each time we added/ changed something, Sarah provided us with the amended itinerary. Sarah was in constant contact with us and kept us informed as to when things were being booked, when decisions needed to be made, when payments were due etc. Very smooth planning! Then just prior to embarking on our most amazing trip, Sarah sent us our documentation- to say Sarah is organized is an understatement. I felt so confident that we would easily navigate the planes, trains, ship and automobiles we were booked on as everything was clearly labeled and filed into a folder for us to take. AMAZING!!!! Off we went and as planned- everything ran like clock work!! Hotels and their locations were perfectly situated, timing was perfect moving from one place to another and everything ran smoothly. The one time there was a hiccup with the transfer- their error not Sarah’s- we contacted Sarah and immediately a new transfer was organized which ensured we kept to our schedule. We arrived home to a welcome home postcard from Sarah- a lovely touch. It really was the trip of a lifetime! We have no reservation whatsoever in recommending Sarah to anyone looking to plan a holiday and we will definitely be using her services again!!!! On behalf of our group, thanks Sarah! Susan Kubiak Marilyn Hancock Brendan Hancock Kearn Hancock Daryl Sloan Gary Adams

26 September 2018 at 02:41 pm
Bill & Ros Hawthorn

My wife and I are seasoned travellers and have used many different travel agents over the years, we first came across Sarah when she worked at Harvey World Travel at Chermside around 9 years ago, and have been using her ever since. Sarah is one of the easiest persons to deal with and her knowledge and professionalism is astounding for her age Her ability to put a complex itinerary together is quiet amazing, and has never let us down, she does not miss a thing. Sarah 's own travel experience is vast and is a great help to us when we are considering a new venture, I have no hesitation in recommending Sarah as I know she will do her utmost and go that extra mile to satisfy the most fastidious clients.

13 December 2016 at 02:25 pm
Sandra Smith

My husband and I have been customers of Sarah Browning since 2008. From the moment we initially walked through the front door of her office, we have been greeted by the most bubbly, happy, helpful, experienced travel agent, with accumulated knowledge beyond her years. Though we don't travel annually, when we do we rely on Sarah's expertise and knowledge. Sarah's willingness to customise a vacation 'outside the norm' is one of her best selling points for us. Her memory is outstanding, she remembers the smallest details. Sarah spends whatever time is needed to make our trips so special. She works with all our changes, budgets, ideas and requests. We trust her recommendations because she has never let us down. We know Sarah enjoys travelling herself, so she takes an interest in all our travels. We have travelled to Italy, England, France, United States, Canada, to UAE, Singapore with the wonderful assistance of Sarah. After each trip we meet to 'debrief', to discuss our adventures, what were the highlights, what we would do again (time permitting). Because Sarah receives this type of feedback, this assists her in organising future holidays for us, but also she can provide advice to her other customers, keeping in mind that different customers have varying needs, requirements and interests. Sarah is currently organising our next trip in 2017, where we will once again visit England, then depart on a cruise from Amsterdam to Barcelona, a short stay in Munich, and then home via Singapore. We have frequently recommended Sarah to friends with confidence. Thank you Sarah for making all our trips so memorable. Not only is Sarah our most valuable travel agent, we also consider her a friend. Noel and Sandra Smith

30 November 2016 at 01:45 pm
Helen Tait

You can't go wrong booking with Sarah. I have booked many holidays with Sarah and she is fantastic, very helpful, professional, very passionate, and loves helping people organise their travel. It is not work it is her passion.

29 November 2016 at 01:35 pm

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